Senior Solutions Architect II (AI/ML)

Dive in and do the best work of your career at the company. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here.  We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.

We are looking for a Senior Solutions Architect II who is passionate about solving complex cloud infrastructure challenges especially in the fast-growing AI/ML space.

As a Senior Solutions Architect II at the company, you will join a dynamic team dedicated to revolutionizing cloud computing and AI. Reporting to the Senior Manager of Solutions Architecture, you’ll partner with our most strategic accounts and partnerships to design and implement scalable, reliable, and innovative cloud solutions. You will influence both technical and business decisions, help customers modernize their workloads, and position the company as the preferred cloud for their AI/ML and GPU needs.

In this role, you will collaborate with Sales, Technical Account Management, and Partner teams to deliver technical excellence that drives both new customer acquisition and the expansion of existing relationships. As the technical subject matter expert, you will design, implement, and optimize cloud solutions that are high-performing, resilient, and aligned to customer needs..

Additionally, you will work cross-functionally with Product, Engineering, and Operations to ensure customer feedback shapes the continuous improvement of the company’s products and services. Your technical leadership and consultative approach will be essential in building trusted relationships, influencing strategic decisions, and positioning the company as the preferred cloud partner for growing businesses and strategic partners.

This is an exciting opportunity to combine your technical depth, business acumen, and communication skills to drive meaningful impact on the company’s growth and success.

What You’ll Do

As a Senior Solutions Architect II supporting Strategic Accounts & Partnerships with emphasis on AI/ML and GPU-based technologies, you will be a key technical leader, working closely with some of our most important customers and partners to drive innovation, cloud adoption, and long-term success. You will collaborate with account teams, Technical Account Management, engineering, and partner organizations to solve complex business challenges through technical excellence.

In this role, you will guide customers in designing scalable architectures, modernizing legacy systems, and adopting cloud-native solutions. You will influence technical and strategic decisions, ensuring our solutions align with the customer’s business goals while fostering deep and trusted relationships across multiple stakeholders.

• Act as a trusted technical advisor for strategic accounts and partners, with a focus on AI/ML and GPU-based workloads.

• Collaborate with Account Executives, Technical Account Managers, and Partners to develop success plans aligned to business goals.

• Design, present, and implement scalable architectures, modernization strategies, and AI solutions tailored to customer needs.

• Lead technical deep dives, workshops, proof-of-concepts, and executive briefings to accelerate adoption.

• Demonstrate strong expertise in AI/ML frameworks like TensorFlow and PyTorch and usage of platforms like Hugging Face, with experience deploying and fine-tuning LLMs and GenAI models.

• Optimize AI/ML workloads using high performance inference engines like vLLM, SGLang, TensorRT, and quantization methods (INT4, INT8, FP8).

• Educate customers to build scalable AI applications like chatbots, inference services or recommendation systems using Kubernetes, NFS, and databases.

• Demonstrate proficiency in DevOps tools like Docker, Terraform, and CI/CD pipelines.

• Troubleshoot complex technical challenges in partnership with Engineering, Support, and Product teams.

• Provide customer feedback to shape product roadmaps and enhance platform capabilities.

• Support workload expansion, retention, and long-term partnership growth through proactive technical engagement.

Key Metrics

• Technical Growth Enablement - Design and deliver solutions that unlock new workloads, increase platform adoption, and expand strategic account usage.

• Reduction in Time-to-Value - Acceleration of onboarding, POCs, and migrations for strategic accounts.

• POC & Migration Success Rate - Percentage of proofs-of-concept and migrations completed on time and meeting defined success criteria.

• Product & Feature Advocacy - Measurable impact on product improvements through feedback, feature requests, and advocacy with Product and Engineering.

What You’ll Add to the company

• 7+ years of Solutions Architecture, Technical Consulting, or Software Engineering experience, with a track record in pre-sales and solution strategy.

• Deep expertise in AI/ML frameworks (TensorFlow, PyTorch) and platforms like Hugging Face.

• Experience deploying and fine-tuning LLMs (DeepSeek, Qwen, Llama, Claude, GPT-4) and other GenAI models using SFT, LoRA, QLoRA techniques.

• Strong knowledge of Kubernetes, Linux, distributed systems, NFS, Object Storage, and GPU software ecosystems (CUDA, ROCm).

• Hands-on experience leveraging engines like vLLM, SGLang, TensorRT and various quantization methods (e.g., INT4, INT8, and FP8) for efficient model deployment.

• Familiarity with DevOps tools (Docker, Terraform, CI/CD pipelines) and modern cloud-native practices.

• Excellent communication skills, comfortable engaging and presenting to both engineers and executives.

• Proven ability to lead complex technical engagements from discovery and solution design to post-deployment success.

• Strong consultative approach, capable of identifying customer needs and crafting tailored cloud solutions that align with business objectives.

Preferred

• Contributions to open-source or technical communities related to AI/ML, cloud infrastructure, DevOps, or cloud-native technologies.

• Advanced knowledge of public cloud platforms (AWS, Azure, GCP), with experience designing solutions in multi-cloud or hybrid cloud architectures.

• Advanced AI/ML and GPU certifications from major providers like NVIDIA and AMD.

• Hands-on experience building internal tools, automation scripts, or frameworks that streamline cloud migrations, deployment workflows, or architectural best practices.

• Active participation in cloud-native or developer communities, including presenting at meetups, conferences, or contributing to forums.

• Published technical content such as blogs, whitepapers, solution guides, or documentation on cloud architecture, modernization strategies, or technical thought leadership.

• Familiarity with partner ecosystems and integration strategies, working with ISVs, technology alliances, or channel partners to deliver joint solutions.

Compensation Range

• Base Salary Range: $100,000 - $120,000

• On-Target Earnings (OTE): $133,333 - $160,000

• Non-sales roles : In addition to base salary, this role is eligible to participate in the company’s annual bonus plan and may be eligible for a new hire equity grant, subject to plan terms and local eligibility. Bonus amounts depend on company and individual performance

• Sales roles (sales compensation eligible) : In addition to base salary, this role may be eligible to earn incentive compensation under the applicable sales compensation plan and may be eligible for a new hire equity grant, subject to plan terms and local eligibility.

*This is a remote role

JR: 2026-7821

#LI-Remote

Why You’ll Like Working for the company

• We innovate with purpose. You’ll be a part of a cutting-edge technology company with a high-growth trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As part of our team, you’ll embody our "Shark" mindset: bold, ambitious, and scrappy. You'll lead with a bias for action and take true ownership of our products, customer success, and team culture.

• We prioritize career development. At the company, you’ll do the best work of your career. You will join a community of exceptional talent, collaborating closely with some of the brightest and most interesting people in the industry. We are a high-performance and fast-paced organization that will always challenge you to think big. Our talent development team prioritizes your professional development and provides resources to support your growth. We provide employees with reimbursement for relevant conferences, training, and education, subject to company policy.

• We care about your well-being. We take a comprehensive approach to our total rewards packages because we know different things drive different people. Our benefits are designed to support you and may include flexible time off, local team meetups, and mental health and well being support. Our benefits philosophy is consistent globally, but specific benefits and eligibility vary by location to reflect local needs and regulations.

• We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. Eligible employees may also receive equity compensation, which may include a new hire equity grant and, in participating countries, the opportunity to participate in our Employee Stock Purchase Program. Equity awards are subject to approval and the terms of the applicable plan.

• Non-sales roles : In addition to base salary, this role is eligible to participate in the company’s annual bonus plan and may be eligible for a new hire equity grant, subject to plan terms and local eligibility. Bonus amounts depend on company and individual performance.

• Sales roles (sales compensation eligible) : In addition to base salary, this role may be eligible to earn incentive compensation under the applicable sales compensation plan and may be eligible for a new hire equity grant, subject to plan terms and local eligibility.

• the company is an equal-opportunity employer. We do not discriminate on the basis of race, sex, disability, protected veteran status, or any other characteristic protected by applicable law.

Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.