Travel Support Specialist – Client Services
Company shown to members 🔒 · Remote · US only
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First recorded by Psst: 9 November 2026. Your first 3 jobs are free to apply to (the first right away, 2 more with your email). After that, the company and the apply link are for Psst members, from $4.99 for 7 days.
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The 20-second read
- Experience
- Experience not stated
- Where you can live
- US only
- Skills and tools
- crm
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Job details
- Where you can work
- United States
- Employment type
- Not stated by the employer
- Advertised pay
- $35K–65K/yr
- Experience
- Experience not stated
- Employer publication date
- 3 November 2026
- First recorded by Psst
- 9 November 2026
- Last checked at the source
- 10 November 2026
About the job
Job Title: Travel Support Specialist – Client Services
Location: Remote
About the Role
We’re hiring a Travel Support Specialist to assist with client communications, itinerary updates, and travel issue resolution. If you enjoy problem-solving and providing white-glove service, this is the perfect role for you.
Responsibilities
- Respond to client inquiries about existing or upcoming trips.
- Resolve travel issues (delays, cancellations, schedule changes) in real time.
- Communicate with airlines, hotels, and tour providers to make changes.
- Confirm itinerary details, send reminders, and provide travel tips.
- Document interactions and maintain client records in our CRM system.
Requirements
- Previous experience in a travel agency or customer support role.
- Strong attention to detail and excellent communication skills.
- Ability to work flexible hours, including evenings or weekends if needed.
- Tech-savvy and comfortable using booking platforms and CRMs.
Why Work With Us?
- Remote work and flexible schedule.
- Growth path into full-time travel advisor or team lead roles.
- Travel discounts and ongoing professional development.
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