Telehealth Nurse Practitioner - Remote, US

Telehealth Nurse Practitioner - Remote, US, PT or FT

Talent pipeline posting: We are building a pipeline of qualified candidates for future openings in this role. We are not filling this position immediately. We will review applications on a rolling basis and reach out as positions open.

About the company

The company is a category-defining business that provides trusted caregiving solutions and support for individuals and families. Through the company Family Services, we extend our commitment beyond products to person-centered navigation, care coordination, and advocacy services that address social determinants of health needs. Our approach emphasizes compliance, scalability, and high-quality member experiences, while partnering closely with clinicians and community resources to support better outcomes.

About the Role

This is an opportunity to deliver hands-on clinical care inside a growing care navigation program. As a Telehealth Nurse Practitioner, you see the company members by video for follow-up and chronic condition visits, and you serve as a clinical resource for the care team supporting them.

The role is built around three connected areas

• Telehealth Visits — conducting follow-up, chronic condition, and medication-focused visits with members.

• Care Transitions — supporting members after hospital or emergency department visits so nothing falls through the cracks.

• Care Team Support — serving as a clinical resource for nurses, social workers, and care navigators.

This program is early-stage, and parts of this role are being built in real time. Processes will evolve and priorities will shift. If that sounds like an opportunity, keep reading.

What You'll Do

Telehealth Visits

• Conduct video visits for chronic condition check-ins, medication reconciliation, and follow-up care.

• Assess members' health status, identify clinical and social needs, and document clear plans and next steps.

• Communicate findings and recommendations to members' primary care providers to support continuity of care.

Care Transitions

• Complete follow-up visits after hospital or emergency department discharges, including medication review and warning-sign education.

• Identify members at risk of readmission and coordinate with the care team on follow-up.

Care Team Support

• Serve as a clinical resource for RNs, LCSWs, and care navigators, and respond to clinical escalations the same day they are identified.

• Support training on clinical red flags, medication basics, and escalation criteria.

• Share front-line feedback on workflows, protocols, and tools as the program evolves.

Documentation & Compliance

• Complete accurate, same-day documentation for every visit.

• Maintain licensure, board certification, and any required collaborative practice agreements, and follow all telehealth, privacy (HIPAA), and consent requirements.

KPIs You'll Drive

Clinical Quality

• Post-discharge follow-up visits completed within target timeframes

• Medication reconciliation completed and documented

• Quality outcomes for engaged members, such as avoidable readmissions

Productivity & Compliance

• Visit volume and scheduled availability met consistently

• Documentation complete and same-day

• Clinical escalations responded to the same day they are identified

Who You Are

Required

• Availability during core business hours, Monday–Friday, Eastern Time (full-time or part-time schedules considered).

• Located in the United States and authorized to work in the U.S. without employer sponsorship.

• Board certification as a Family (FNP) or Adult-Gerontology (AGNP) Nurse Practitioner.

• Active, unrestricted APRN license in at least one U.S. state, and willingness to obtain additional state licenses as the program expands.

• 3+ years of NP experience in primary care, internal medicine, geriatrics, or transitional care.

• Comfortable discussing chronic conditions, medications, and treatment plans in plain language with older adults.

• Proficient with telehealth platforms, EHRs, and care management tools.

• Comfortable with ambiguity and rapid iteration.

Nice to Have

• Licensure in multiple states.

• Active DEA registration.

• Experience with Medicare, dual-eligible, or older adult populations.

• Telehealth, home-based care, or transitional care experience.

• Bilingual (Spanish preferred).

Why This Role

• Ground-floor opportunity to shape how clinical care fits into a new program.

• Time to actually work through a member's needs, with a team that handles coordination.

• Meaningful, mission-driven work with visible impact on members' lives.

• Close partnership with care navigation leadership and program operations.

What We Offer

• Competitive compensation

• The ability to work 100% remotely

• Health Insurance

• PTO & Holidays