Technical Delivery Analyst

TECHNICAL DELIVERY ANALYST

Remote (UK-based)

ABOUT US

Reactive Markets is the 2026 OTC Trading Platform of the Year (Risk.net [link for members] Our network handles over $75 billion in daily trading volumes across FX, Equities, and Cryptocurrency, connecting 60+ of the world's leading liquidity providers.

We build trading systems that operate at the edge of what's technically possible — where nanoseconds matter and a dropped message costs real money. Our engineering team is small, senior, and deeply invested in the craft of building cutting edge, reliable, high-performance systems.

THE ROLE

We're hiring the first dedicated Technical Delivery Analyst. You will own the delivery of software projects end-to-end — from requirements through to production — working alongside engineers to ensure work lands on time, risks are visible, and stakeholders always know where things stand. As our engineering organisation grows into more specialised teams, you are the person who sits across the space between them — owning the dependencies, coordination, and communication that no single team owns.

This is not an administrative role. You need to understand the technology being built, speak credibly with engineers about architecture and trade-offs, and translate technical reality into clear communication for the business. You are the person who knows what is happening, why it matters, and what might go wrong — and you make sure everyone else knows too.

You will work closely with the Head of Technical Delivery and daily with Engineering, TechOps, and Product, with regular interaction with client-facing teams (Sales, Client Services). The role offers a clear path to Delivery Manager as the team grows and you take on broader ownership.

WHAT YOU'LL WORK ON

Delivery Ownership

• Own projects from inception to production — responsible for outcomes, not just process

• Understand technical scope, architecture, and dependencies well enough to anticipate problems before they surface

• Ensure infrastructure, testing, performance, and operational readiness are considered from the start

• Know the current state of your projects at all times

Communication

• Communicate early and often — bad news delivered early is manageable; bad news delivered late is a crisis

• Provide honest, accurate status updates — never spin, never hide, never assume someone else will raise it

• Tailor to the audience — technical detail for engineers, business impact for leadership, actionable clarity for everyone

Technical Engagement

• Participate meaningfully in technical discussions — you don't write code, but you understand what is being built and why

• Engage with engineers on architecture, dependencies, and integration points to accurately assess delivery risk

• Bridge engineering and business by translating technical constraints into language stakeholders can act on

Risk Management

• Identify risks early through genuine understanding of the work, not by reading ticket statuses

• Escalate with context — what is the risk, what is the impact, what are the options

• Contribute to post-incident reviews with a delivery lens — impact, learnings, prevention

Continuous Improvement

• Look for friction in how work flows and propose practical improvements

• Experiment with AI tooling to improve delivery efficiency — reporting, analysis, coordination, and communication

• Maintain delivery tooling as a means to an end, not an end in itself

WHAT WE NEED

Technical

• 2+ years' experience in technical delivery, project management, or software engineering

• Previously worked as a software developer, or strong hands-on technical experience with software systems

• Comfortable reading code, reviewing pull requests for context, and understanding technical trade-offs without simplification

• Knows what "done" looks like in production — tested, deployed, monitored, documented

• Familiarity with Agile practices and tools (Jira, Confluence) — values principles over ceremony

• Financial services or trading technology experience is a strong advantage

How you work

• You own it. End-to-end responsibility. If it's your project, it's your problem — you don't wait for someone to tell you something is off

• You communicate clearly. Exceptional written and verbal communication. Concise, precise, and honest under pressure. Confident raising difficult topics early — with engineers, stakeholders, and leadership alike — and you absorb pushback as readily as you give it, redirecting heat toward the outcome rather than taking it personally

• You build trust. Engineers respect people who understand the work, tell the truth, and follow through — not a title. You are genuinely interested in the people you work with, and over time they bring you problems before those problems reach a ticket

• You steady the room. When a project is drifting or an incident is live, you lower the temperature rather than raise it — calm, calibrated, and focused on what needs to happen next

• You think in outcomes. Updating a board is not the same as delivering software. You impose structure where needed without over-engineering process

• You stay technically curious. You genuinely want to understand how systems work and fit together. You don't simplify away the complexity that matters

• You write things down. Documentation is how we scale knowledge across a distributed team. If it's not written down, it doesn't exist

• You exercise judgement. You know when to escalate, when to solve, and when to ask for help

• You embrace AI tooling. We use AI tools to amplify our delivery capability — from reporting and analysis to coordination and communication. You should be curious and willing to learn

WHAT YOU GET

• Real delivery problems — owning end-to-end project outcomes on a market-leading trading platform with genuine scale and technical depth

• Breadth of exposure — work across the full engineering organisation: backend, frontend, platform, infrastructure, and TechOps

• An excellent team — senior engineers who care about craft, collaborate openly, and hold each other to high standards

• Direct mentorship — access to the Head of Technical Delivery for coaching, feedback, and professional development

• Career progression — a clear path to Delivery Manager as the team grows and you take on broader ownership

• Competitive package — up to 30 days leave + bank holidays, private health insurance, pension, life insurance, dental/optical cashback, cycle to work, socials and offsites

• Remote-friendly — work from home with flexibility. We trust our people to deliver

• Sustainable pace — we work hard, but we don't burn people out. Balance is how we stay sharp

We believe in transparency, honest feedback, and writing things down. We celebrate delivery, not activity. We frame AI as empowering people — removing toil, amplifying capability, enabling higher-value work.

We aim to build systems that don't depend on the heroics of individuals to maintain and support — systems and processes that are resilient, documented, and sustainable.

OUR HIRING PROCESS

We keep our process focused and respectful of your time. Our process follows three stages.

Stage 1: Initial Conversation with Talent Acquisition

Format: Video call, ~30-45 minutes

Stage 2: Hiring Manager Conversation with the relevant team lead or hiring manager

Format: Video call, ~60 minutes

Stage 3: Senior Leadership Conversation with our CTO

Format: Video call, ~60 minutes

What to expect in each stage will be explained by Talent Acquisition if you're invited to interview. Throughout the process, we aim to keep momentum with no unnecessary delays between stages, and feedback typically comes within a few business days.

*Please note that depending on availability, Stage 2 and 3 may swap around.

HOW TO APPLY

Please apply directly via this job posting — all applications, including those submitted via LinkedIn, are managed through our applicant tracking system, so you'll always land in the same place regardless of where you found this role.

Right to Work: Candidates must have the existing right to work in the UK. We are not currently able to offer visa sponsorship for this role.

Equal Opportunities: Reactive Markets is an equal opportunities employer. We welcome applications from all qualified candidates regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

Reasonable Adjustments: If you need any adjustments or support during the application or interview process, please let us know — we're happy to accommodate.

Data Protection: By applying, you consent to Reactive Markets processing your personal data for recruitment purposes, in line with our privacy policy [link to be added].

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