Talent Acquisition Manager

About Us

The company is the leading provider of technology and services helping local businesses thrive. We do this by helping customers understand local market dynamics, make the most of their marketing, and deliver experiences their customers will love. We offer tools to know what’s going on with marketing, competitors, and customers. We offer a unique blend of AI support and teams of real human people with local expertise committed to customer success. At the company, we are ready to do whatever it takes to help our clients reach their goals. Our technology and personalized tools bring everything together to help local businesses easily understand their unique business, market, and customer needs. We put SEO, Reviews, Advertising, Email Marketing, Chat and Messaging, Social Media, Website, Lead Management, Appointment Scheduling, and more to work for local businesses. We’re a technology-led service with a human touch.

About the Role

As a Talent Acquisition Manager, you’ll own full-cycle recruiting while serving as a trusted talent partner to hiring managers across the organization. You’ll develop recruiting and sourcing strategies, build relationships with prospective talent, and lead searches from kickoff through hire.

This role is for someone who enjoys recruiting, sourcing, relationship building, and problem solving. You won’t simply execute a hiring process. You’ll be expected to ask thoughtful questions, bring a point of view, challenge assumptions when appropriate, recognize when a strategy isn’t working, and recommend a better path forward.

You’ll also think beyond today's open roles. You’ll proactively identify and engage talent in the markets and industries important to the company, including leveraging company-attended partnership and industry events to create new opportunities for relationship building and talent engagement.

You’ll have the opportunity to help shape how we recruit at the company by continuously improving our sourcing strategies, processes, technology, candidate experience, and approach to building strong and diverse talent pipelines, all while maintaining fair and consistent hiring practices.

What Your Success Will Look Like

Approximately 75% of your focus will be managing full cycle recruiting for your assigned roles, with the remaining 25% focused on proactive talent sourcing and relationship building through industry and partnership event.

Full Cycle Recruiting

• Own the full cycle recruiting process from sourcing and candidate assessment through offer and hire.

• Partner with hiring managers to understand their talent needs, define candidate profiles, and develop effective sourcing and interview strategies.

• Manage each search with clear goals and timelines, proactively identifying challenges and keeping hiring partners informed on progress and next steps.

• Build and maintain strong candidate pipelines, using recruiting data, candidate feedback, and market insights to evaluate progress and recommend adjustments when needed.

• Build trusted partnerships through clear communication, consistent feedback, and the confidence to provide recommendations or respectfully challenge assumptions when needed.

• Deliver a thoughtful and consistent candidate experience, providing candidates with a clear and authentic understanding of the role, our culture, and what to expect throughout the hiring process.

• Identify opportunities to continuously improve our sourcing strategies, technology, processes, and interview practices.

• Maintain accurate recruiting documentation in Greenhouse and ensure hiring practices are consistent, fair, and aligned with company policies and applicable employment requirements.

Industry Event Talent Sourcing & Engagement

• Partner with internal teams to incorporate talent sourcing into industry and partnership events where the company already has a presence, particularly across our Home Services, Legal, and Franchise verticals.

• Research relevant events and attendees in advance to identify experienced professionals who align with current or future talent needs, developing targeted prospect lists and outreach strategies before each event.

• Build relationships with prospective talent through in person conversations at events and thoughtful follow up afterward, creating pipelines of experienced industry professionals for current and future opportunities.

• Track prospects, engagement, and outcomes from event based sourcing efforts to understand their contribution to our talent pipelines and continuously improve our approach.

Who You Are And What You Bring

• Education

• Bachelor's degree in Marketing, Advertising, Business, Communications, or a related field—or equivalent practical experience.

• Experience

• 5+ years of full-cycle recruiting or talent acquisition experience, with experience independently managing searches from kickoff through offer and hire.

• Strong experience proactively sourcing and engaging passive talent, building pipelines, and developing sourcing strategies beyond inbound applicants.

• Experience partnering directly with hiring managers to understand talent needs, define candidate profiles, and develop effective recruiting strategies.

• Demonstrated ability to use recruiting data, candidate feedback, and talent market insights to evaluate search progress, identify challenges, and recommend adjustments.

• Experience working within structured hiring practices and a solid understanding of recruiting best practices, employment requirements, and fair and consistent hiring processes.

• Experience using applicant tracking systems and recruiting technology; Greenhouse experience is a plus.

• Experience with event-based recruiting, talent communities, professional associations, or other relationship-driven sourcing strategies is a plus.

• Skills

• Strong sourcing and research skills, with the ability to identify talent within specific industries, markets, and professional communities.

• Excellent communication and relationship-building skills, with the ability to establish credibility and build trusted partnerships with hiring managers and candidates.

• Comfortable bringing a point of view, asking thoughtful questions, and respectfully challenging assumptions when market conditions, data, or candidate feedback suggest a different approach.

• Strong organizational and project-management skills, with the ability to manage multiple searches, priorities, stakeholders, and timelines simultaneously.

• Clear and compelling communicator who can authentically represent the company, our opportunities, and our culture to prospective talent.

• Curious, resourceful, and comfortable learning new industries, talent markets, recruiting technologies, and sourcing approaches.

The company Values

• Winning Mindset:  When our clients win, we win.

• Genuine Care: We only succeed when we are truly invested in our clients and each other.

• Unmatched Results:  We deliver more than expected–and then some–driving the best results and impacting lives.

• Constant Improvement:  We believe there is always a better way. We learn we ask “What if?” we build and then do it again.

• Unbeatable Teamwork:  We come from different backgrounds but have the same vision. We only get there by doing it together, as a team.

Compensation

We acknowledge that states have passed legislation promoting pay transparency. As a national employer, the company has made the decision to post our expected pay rate or pay range (as applicable) in all our job postings, regardless of geographic location.

• The base salary is $80,000 (entry-level) - $95,000 (highly experienced).  This position's base salary + target annual variable is $100,000 (entry-level) - $115,000 (highly experienced), exclusive of fringe benefits. If you are hired at the company, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. Additionally, we believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer.  Please keep in mind that the range mentioned above is the total salary + target annual variable range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth.

Our Benefits

We invest in our employees by offering them diverse benefits from best-in-class carriers. These benefits provide enough choice and flexibility to keep our employees and their families healthy and happy—today and tomorrow.

• 100% employer-paid medical, dental, and vision insurance

• Flexible paid time off, so you can rest, relax, and recharge away from work

• Paid parental leave

• Paid cell phone and service

• Remote office allowance

• Professional development and development courses

• Regular manager check-ins to drive performance and career growth through Lattice

Work Location & Flexibility

The company supports a range of work arrangements, including in-office, hybrid, and remote roles. For positions designated as remote, employees who live within commuting distance of the company office may be asked to work from the office based on team needs, collaboration opportunities, or business priorities. Specific expectations will be discussed during the interview process.

Equal Opportunity Employer

The company is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, or physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion.

[Reasonable Accommodations]

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E-Verify

The company participates in the E-Verify program to confirm employment authorization of all newly hired employees.   The   E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment.   E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit   [link for members] .