Supervisor, Media Strategy & Client Partnerships

About the company

The company is an integrated marketing agency, powering business growth for digital disruptors and Fortune 500 leaders alike. Our power is at the intersection of Connections, Creative and Commerce – that’s what is in our DNA. By harvesting insights and utilizing audience data, we work with our clients to develop scroll-stopping content and creative that performs and elevates the brands we work with across all digital media platforms.

Our people are energized by challenges and sprint to find unorthodox solutions. We plan, activate and measure as one team, and we’re not afraid to push boundaries and test our way to success. Coders are Relentless, Gritty, Nimble humans who are always striving to be better.

With teams across the U.S., you’ll find more than a job at the company. You’ll find a place to grow, make an impact, and do your best work alongside a team that’s invested in your success.

The Opportunity

We are looking for a Supervisor, Client Partnership with deep experience in Retail and D2C paid media, who will be responsible for client relationships and strategy within a set portfolio of clients at the company. On your accounts you’ll either be directing a team (mid-size accounts) or supporting a Director (large accounts) and working closely with your peers of channel subject matter experts in Activation and Creative to ensure day-to-day work is on track, and on strategy, while also providing thought leadership to your client. This is an individual contributor position that will ideally take on people manager responsibilities in the future as team and business needs align.

What you’ll do

• Own the client relationship, revenue, retention and growth of the client at the company. You’ll build and foster collaborative and trusted client relationships, acting as key advisor and partner

• Translate client’s business brief into actionable media and creative campaign strategies that hit their goals. You’ll be the media planning quarterback for internal teams in determining where to place budgets and facilitate channel and integrated strategy that delivers on holistic brand goals

• Drive the overall strategy & performance on the account and ultimately be responsible for success of the client key metrics – working closely with Activation team members to ideate on specific tactics and recommendations for each campaign and account.

• Present strategies, reports, and campaign results to clients in a compelling and persuasive manner

• Monitor and evaluate the competitive and client industry landscape to drive strategic business business insights, presenting insights in both weekly and larger meeting formats.

• Interpret client performance data, in order to make recommendations on shifts to strategy. You’ll own the presentation of data and the story behind why our team created the strategy we did, what we learned, and what we will do next.

• Collaborate with Finance and Practice managers to assist in hitting profitability goals based on optimal resourcing, SOW and pricing

• Define what internal teams need in order to be successful in driving outcomes and setting expectations with the client, including giving feedback cross-departmentally.

Who will love this role

• A connected media strategist who combines analytical rigor with creative curiosity

• A client champion who builds trusted relationships and keeps a positive attitude in the quick pace of agency life

• A proactive problem solver who anticipates challenges and recommends solutions

• A collaborative teammate who energizes cross-functional teams

• A compelling storyteller who turns performance data into simple, engaging strategy

• A curious learner who stays ahead of DTC and marketing technology trends

You should have

• 4+ years of digital marketing experience with a strong focus on DTC paid media (Google, Meta, TikTok, etc.). Marketplace experience (Amazon, Walmart) is a plus.

• Solid understanding of connected media channels across the consumer funnel

• Experience leading client accounts in an agency or technology setting as a main point of contact and driver of strategy

• A track record of client retention and account growth

• Working proficiency in GA4: analyzing customer journeys, building audiences and developing insights

• Familiarity with Shopify data and ecosystem integrations

• Experience evaluating and iterating on creative alongside creative teams

• An understanding of SOWs, scope and agency profitability

• Strong presentation skills and confidence in front of clients

• Experience mentoring or guiding junior team members

Perks and Benefits

• Remote-first workplace that supports flexibility and connection

• Full medical, dental, and vision benefits as well as generous retirement program

• Thoughtful parental leave program

• Flexible Time Off, holidays, quarterly “Recharge” Days, and holiday closure in December

• Ongoing learning and development opportunities

• Commitment to transparent DEIB practices

The base salary range will be determined based on the candidate’s experience and geographic location. Certain positions may also be eligible for a bonus, with eligibility and details discussed during the recruitment process. For candidates that are based in California, we encourage you to review this important information for California residents  here . For best results, open the link in a new tab.

Salary Range

$102,000 — $122,000 USD

Working at the company

At the company, we believe great work happens when people feel supported, trusted, and empowered to do their best. We’re proud to offer a competitive rewards package, meaningful opportunities for growth, and a culture that’s collaborative, inclusive, and—most importantly—human.

Here’s what you can expect as a Coder

• Remote-first workplace designed to support flexibility and connection

• Comprehensive medical, dental, and vision benefits , plus a generous retirement program

• Thoughtful parental leave and return-to-work program

• Flexible Time Off , sabbatical opportunities, paid holidays, quarterly Company “Recharge” Days, and a holiday closure in December

• Ongoing learning and development opportunities  to help you grow your skills and career

• A commitment to transparent DEIB practices  and building a workplace where everyone can thrive

A Few Things to Know

All candidates who receive an offer will be required to successfully complete a background check.

Want to get to know us a little better? Check out  Life at the company  to learn more about our people, culture, and what it’s like to be a Coder.

Our Interview Process

During this first call, we’ll get to know you, learn more about your experience, and talk about what you’re looking for in your next opportunity. We’ll also explore alignment with our company and values, and depending on the role, we may ask a few technical or role-specific questions. From there, the process can look a little different depending on the role. You can expect to meet several members of the team and, for some positions, complete a skills assessment such as a Take-Home Assignment or Live Exercise. We’ll make sure you know what to expect every step of the way. Your Talent Acquisition partner will walk you through the full process during your initial conversation.

Inclusive Workforce

At the company, we’re committed to creating a culture where people from all backgrounds feel welcome, supported, and empowered to bring their authentic selves to work. We want every Coder to feel included and have the opportunity to contribute fully to our vision and goals. All applicants will receive fair consideration for employment. We do not discriminate based on race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristic in the location where the candidate is applying.

If you have an accessibility need or would benefit from an accommodation during the application or interview process, please let us know at [link for members] We’re happy to work with you to make the process as comfortable and accessible as possible.

For more information about the data we collect and how we use it, please refer to our  Privacy Policy .

We use AI technology to help streamline parts of our hiring workflow. People are at the heart of our hiring process, and all candidate decisions are made by our Talent Acquisition Team.

Please note that we do not accept unsolicited resumes or candidate submissions from third-party recruitment firms.