Staff Technical Program Manager

The company & the company is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.

The company & the company is a public company, traded on the NYSE under the ticker symbol “the company.” To learn more about the brand and offerings, you can visit the company.com/about [link for members] and the company.com/how-it-works [link for members] . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit [link for members] [link for members]

ABOUT THE ROLE

We’re seeking a Staff Technical Program Manager to own the design, execution, and strategic direction of complex, ambiguous programs at the group and organizational level. This is a full-time, regular position on our Engineering & Technology team. You’ll operate as a technical integrator across multiple domains — identifying architectural risk, aligning engineering, product, and business priorities, and building the execution frameworks that let the organization scale. You’ll partner closely with senior technical and business leaders to translate long-range strategy into roadmaps that hold up under ambiguity, and you’ll help shape how the company & the company builds and delivers technology at scale.

YOU WILL

• Own group-level and org-level strategic programs with ambiguous scope and high risk, from initial framing through delivery.

• Design execution frameworks and operating models — planning cadences, program reviews, and cross-team operating rhythms — that scale program management practices across multiple teams and domains.

• Resolve systemic blockers and drive long-range planning rigor, balancing short-term priorities against long-term strategic direction to keep roadmap and OKR alignment intact across the organization.

• Operate as a technical integrator, identifying architectural misalignments and system- or platform-level risks across domains.

• Shape technical roadmap and build-vs-buy decisions by aligning engineering, product, and business constraints, and influence where technical investment can unlock new capability or improve user outcomes.

• Act as a strategic partner to cross-functional peers, influencing priorities and decisions across multiple orgs.

• Make the call to shut down programs or redirect resources when it’s the right outcome for the business.

• Mentor other TPMs and contribute to growing the team through interviewing, sourcing, and onboarding.

YOU HAVE

• 6+ years of experience as a Technical Program Manager, including time operating at the group or organizational level.

• Preferred Experience: Background in a highly technical, fast-paced product or platform environment; healthtech a plus.

• Demonstrated success designing and scaling execution frameworks for programs with ambiguous scope and high risk.

• Broad technical fluency across systems and architecture, with the judgment to identify cross-domain risk and influence engineering tradeoffs.

• Proven ability to translate strategic vision into actionable, multi-team roadmaps, delivering through influence as the default while holding the authority to make hard calls when needed.

• A track record of formally mentoring or developing other TPMs, with direct involvement in growing the team through interviewing and sourcing.

• Exceptional cross-functional communication and stakeholder management skills, distilling complexity into clarity across the organization.

• Bachelor’s degree required.

OUR BENEFITS (THERE ARE MORE BUT HERE ARE SOME HIGHLIGHTS)

• Competitive salary & equity compensation for full-time roles

• Unlimited PTO, company holidays, and quarterly mental health days

• Comprehensive health benefits including medical, dental & vision, and parental leave

• Employee Stock Purchase Program (ESPP)

• 401k benefits with employer matching contribution

• Offsite team retreats

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

The company considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The company & the company is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [link for members] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. The company & the company gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

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