Staff Software Engineer, Platform

Location: Remote, collaboration primarily during EST hours

About the company

The company is on a mission to make cutting-edge AI accessible to enterprise teams.

Enterprises want to move faster with AI, but are constrained by infrastructure complexity, high operating costs, and the governance required to run AI systems safely at scale. The company removes those barriers, enabling teams to deploy and operate AI/ML platforms 10x faster and 10x cheaper than traditional approaches—without sacrificing reliability or control. The company runs inside the customer’s own VPC, giving enterprises full ownership of their data, security, and operations.

The company solves the full infrastructure problem across 4 layers: compute infrastructure management, open-source ML components, common integrations, and pre-built project components. Built-in security, monitoring, and governance ensure clean ownership, enforce guardrails, and provide a dependable path from experimentation to production at scale.

Backed by top investors, the company is seeing strong adoption and is positioned for rapid growth in the next 12 months. Our culture emphasizes ownership, clear communication, and collaboration, with a high bar for operational excellence and production-ready systems.

What you’ll do

As a Staff Software Engineer, you will play a critical leadership role in building and operating the infrastructure that powers the company’s AI platform. This is a high-ownership role for an engineer who thrives at the intersection of distributed systems, cloud infrastructure, and developer experience .

You’ll design and operate the ML platform foundations that both internal teams and customers rely on, owning systems end-to-end from architecture to production. You’ll work closely with customers to translate real-world ML use cases into reliable, scalable platform capabilities.

This role is ideal for someone who wants to be a technical owner , not just an implementer, someone who cares deeply about system quality, operational excellence, and clear communication.

You will

• Build Enterprise-Scale Infrastructure

• Leverage infrastructure-as-code to manage complex cloud environments supporting critical ML and AI initiatives.

• Design Kubernetes-native systems, including controllers/operators where appropriate.

• Improve platform networking, security, and observability

• Sustain Platform Health and Performance

• Own critical systems in production, including reliability, scalability, security, and cost efficiency.

• Identify and proactively address technical debt, operational risk, and platform bottlenecks.

• “Learn by doing” — Quickly ramp up to a complex tech stack (Terraform, Kubernetes, Istio, Crossplane, Go, TypeScript)

• Enable Teams and Customers to Move Faster

• Create abstractions and tooling that make it easier for teams and customers to deploy, run, and scale AI/ML workloads.

• Collaborate directly with customers to understand their ML infrastructure challenges and translate them into platform improvements.

• Balance speed and rigor—shipping quickly while maintaining a high bar for quality and safety.

• Lead Through Influence

• Act as a technical leader and mentor across the engineering organization.

• Write clear documentation and design proposals that align stakeholders and drive decisions.

• Partner closely with product and leadership to shape platform direction and priorities.

Requirements

• Core Experience

• 10+ years of engineering experience , with significant time spent on infrastructure, platform, or distributed systems.

• Deep hands-on experience with Kubernetes in production environments.

• Strong cloud experience across AWS, GCP, and/or Azure .

• Proven track record of building and operating secure, scalable AI/MLOps platforms .

• Technical Strength

• Deep understanding of infrastructure-as-code (e.g., Terraform, Pulumi, CDK).

• Strong programming skills in at least one backend language (Go preferred; TypeScript also welcome).

• Experience diagnosing and debugging complex production issues.

• Familiarity with modern CI/CD, test-driven development, and DevSecOps practices.

• Bonus: experience building Kubernetes operators and/or working with service meshes (e.g., Istio).

• Ownership & Communication

• Comfortable owning large, ambiguous problems from inception to production.

• Excellent communicator, able to clearly explain complex systems to both technical and non-technical audiences.

• Experience working directly with customers and incorporating feedback into technical decisions.

• Ability to operate autonomously while keeping stakeholders informed and aligned.

• Mindset

• Customer-first and product-oriented.

• Curious, adaptable, and eager to learn new systems and domains.

• Collaborative, respectful, and willing to lean into hard conversations.

• Energized by fast-paced environments and meaningful responsibility.

Why Join the company

• High impact, high ownership: You’ll own foundational systems that directly power customer success.

• Small, senior team: Your work won’t get lost—you’ll shape the platform and engineering culture.

• Real customers, real problems: You’ll build systems used in production by growing companies.

• Autonomy and trust: We hire experienced engineers and give them room to operate.

Benefits

• Competitive cash compensation alongside above-market equity upside

• Top-tier fully covered medical, dental, and vision insurance

• Life insurance

• 401k program

Additional Perks

• Unlimited PTO

• Monthly half day

• Citi Bike membership

• Monthly wellness stipend

• Office equipment stipend, including reimbursement for approved disability-related accommodations

• Investment in employee learning and growth opportunities

The company is committed to providing equal employment opportunities to all employees and job seekers regardless of race, color, religion, national origin, sexual orientation, gender, gender identity, marital status, disability, veteran status, or any other legally protected category. As an equal opportunities employer, we value diversity and its positive impact on our culture.

The company also complies with the Americans with Disabilities Act (ADA). We are dedicated to working with and providing reasonable accommodation to job applicants with physical or mental disabilities. If you require accommodation, please email us at [link for members] and we will promptly address your request.