Staff Software Engineer, Data

STAFF SOFTWARE ENGINEER, DATA

Level: P4

Location: Remote, Canada

Reports To: Sean Yang, Director of Engineering

Type: Permanent | Full-Time

ABOUT the company

At the company, our mission is to safeguard what matters most. We provide businesses with the tools to know sooner and act faster by transforming video security into real-time operational insights.

Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational efficiency.

Trusted by over 36,000 locations across 60+ countries - including brands like McDonald’s and JYSK - the company delivers clarity when it counts. Our solutions help businesses reduce shrink, optimize performance, and respond proactively to potential threats.

We're growing rapidly, earning industry recognition, and scaling with purpose. We’ve been recognized by Deloitte’s Fast 50™ and Fast 500™, Business Intelligence Group, and as one of Ottawa’s Best Places to Work. And we’re just getting started!

THE ROLE

The Data team at the company builds and manages a growing list of over 300 integrations to various data systems, including databases, POS systems, access control systems, analytics platforms, APIs, and more. These integrations form the basis of the company’s powerful data analytics platform, a critical component of the the company application.

We’re looking for a Staff Software Engineer (P4) to join our Data Infrastructure team. At this level, you’re trusted to set technical direction for infrastructure supporting 10M+ events per day, to be a strategic collaborator with architects and other R&D teams, and to mentor colleagues across the team. You will work on multiple components of the product and AWS infrastructure, and your work will directly shape the scalability and efficiency of our data processing pipeline.

WHAT YOU’LL DO

• Build Scalable Infrastructure: Design and maintain backend systems and data infrastructure that support high volumes of integrations and real-time events across the the company platform

• Own the Full Stack: Contribute to both backend and frontend development using Node.js, React, and Serverless frameworks, delivering performant, reliable features used by thousands of customers

• Set Technical Direction: Drive architecture decisions for the data pipeline and integrations platform, and document standards so they scale across the team

• Collaborate Across Teams: Work closely with architects, R&D, and cross-functional teams to implement new capabilities, improve system performance, and shape technical direction

• Plan with Intention: Participate in and help lead recurring design and planning meetings to scope and break down future work with input from product and engineering stakeholders

• Drive Tasks to Completion: Use Jira to manage and prioritize your work, taking full ownership of deliverables while maintaining strong team collaboration

• Support the Product: Assist customer support and success teams by troubleshooting, resolving issues, and delivering clear, technical explanations when needed

• Innovate with Purpose: Stay ahead of the curve by researching new technologies and contributing ideas to continuously improve product performance, maintainability, and scalability

• Mentor and Raise the Bar: Coach other engineers through complex problems, lead by example in code reviews, and share knowledge that lifts the whole team

ROLE EXPECTATIONS

This is a P4 — Staff level role. At the company, individuals at this level are strategic collaborators who set technical direction, mentor across and beyond their immediate team, and can be relied on to drive team- and org-wide initiatives with minimal direction.

In this role, you’ll be expected to

• Strategize with teammates and architects cross-functionally on key Data team initiatives

• Lead projects end-to-end, keeping key stakeholders informed and anticipating issues before they block delivery

• Coach and mentor other engineers through complex problems, and give constructive, direct feedback

• Build frameworks, standards, and tooling that scale the team’s effectiveness beyond any single integration or feature

• Continuously grow your own expertise and share learnings back with the team

In this role, you'll be expected to

• Build Scalable Infrastructure: Design and maintain backend systems and data infrastructure that support high volumes of integrations and real-time events across the the company platform

• Own the Full Stack: Contribute to both backend and frontend development using Node.js, React, and Serverless frameworks, delivering performant, reliable features used by thousands of customers

• Set Technical Direction: Drive architecture decisions for the data pipeline and integrations platform, and document standards so they scale across the team

• Collaborate Across Teams: Work closely with architects, R&D, and cross-functional teams to implement new capabilities, improve system performance, and shape technical direction

• Plan with Intention: Participate in and help lead recurring design and planning meetings to scope and break down future work with input from product and engineering stakeholders

• Drive Tasks to Completion: Use Jira to manage and prioritize your work, taking full ownership of deliverables while maintaining strong team collaboration

• Support the Product: Assist customer support and success teams by troubleshooting, resolving issues, and delivering clear, technical explanations when needed

• Innovate with Purpose: Stay ahead of the curve by researching new technologies and contributing ideas to continuously improve product performance, maintainability, and scalability

• Mentor and Raise the Bar: Coach other engineers through complex problems, lead by example in code reviews, and share knowledge that lifts the whole team

WHAT YOU BRING

Must-Have

• Technically Grounded: 5+ years of software development experience, supported by a degree in Computer Science, Engineering, or a related technology field

• Database Breadth: Experience working with SQL/NoSQL systems — especially Elasticsearch or DynamoDB

• Collaborative Developer: You thrive in team environments, lead design sessions, and communicate effectively with peers, product managers, and leadership

• Cloud Fluent: You’ve built and deployed applications using AWS services like Lambda, VPC, DynamoDB, ElastiCache, SQS, and Kinesis. Cloud-native thinking is second nature

• Strong in JS/TS: You’re proficient in JavaScript and TypeScript and know how to deliver clean, efficient code across full stack applications

• Serverless-Savvy: You have practical experience designing and maintaining serverless infrastructure at scale, and understand how to build for scalability and cost-efficiency

• Data-Informed: You’ve worked with data warehousing tools such as Snowflake and can navigate the challenges of building reliable, scalable data pipelines

• Agile Aligned: You’re comfortable managing your work in Jira, participating in agile ceremonies, and helping teams break down and plan upcoming features

• Independent Contributor and Mentor: You take ownership of your work, move initiatives forward independently, and coach others through complex problems

• DevOps & IaC: Familiarity with infrastructure as code tools like CloudFormation, AWS CDK, Terraform, or Serverless Framework

Nice-to-Have

• Frontend Experience: Hands-on experience with React or similar modern frameworks

• Security-Minded: Knowledge of information security and cybersecurity best practices

• Polyglot Perspective: Comfort with multiple programming languages beyond JavaScript/TypeScript

SECURITY REQUIREMENTS

• Candidates must undergo a criminal records check upon hire;

• Be a Canadian Citizen (dual citizens included), or eligible to work in Canada;

• Be willing to comply with the company’s own security policies and standards.

OUR VALUES

We do things the the company way

• Act with URGENCY – Our customers move fast, so we do too.

• Deliver with QUALITY – We sweat the details and hold a high bar.

• Win with TEAM – No egos. Just outcomes, built together.

• Lead with TRUST – We earn it through clarity, consistency, and care.

These aren’t just words—they shape how we hire, lead, and grow.

WHY the company?

We’re not just building tech - we’re building a place where great people do great work.

• Clarity and trust: Where the role allows, we support flexibility in how and where work gets done - and we’re upfront about what’s required.

• Meaningful equity: Every full-time, permanent employee has a stake in our growth.

• Comprehensive benefits: Fully paid health & dental (no waiting period) + $500 health spending account.

• Wellness support: Monthly reimbursement for fitness, wellness, or mental health programs.

• Growth through merit: Advancement is based on contribution, initiative, and the ability to raise the bar - together.

• Candid culture: Clear expectations, honest feedback, and no politics.

• Social connection: From So-learns to the company-o and So-lunches, we stay connected in ways that actually feel fun.

WHAT TO EXPECT FROM THE HIRING PROCESS

We respect your time and value transparency. Here’s a general idea of what to expect:

• Intro call with our Talent Team

• Takehome CoderPad Assessment

• Hiring Manager Interview

• Final Technical Deep Dive with Team

• Reference Checks

• Offer & onboarding 🎉

PLEASE NOTE: THIS IS SUBJECT TO CHANGE AT ANY POINT IN THE RECRUITMENT PROCESS BASED ON THE NEEDS OF THE BUSINESS.

HOW TO APPLY

Submit your resume and a short cover letter via our [Careers Page [link for members] Let us know what excites you about this role, and how you’d help move the company forward.

NOTICE: the company USES ARTIFICIAL INTELLIGENCE (AI) TO SCREEN, ASSESS, AND/OR SELECT CANDIDATES FOR THIS POSITION.

The company IS AN EQUAL OPPORTUNITY EMPLOYER. WE’RE COMMITTED TO BUILDING A DIVERSE AND INCLUSIVE WORKPLACE. IF YOU REQUIRE ACCOMMODATION DURING THE SELECTION PROCESS, PLEASE LET US KNOW.