Staff Product Manager, Billing

Who we are

About the company

The company is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use the company to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The company Billing team builds software tools that accelerate the economic and technological growth of global businesses by helping them operationalize their commercial relationship with their customers. Our product offering is a robust set of building blocks which our customers combine in creative ways to support their ever-evolving business. Our Billing platform serves as the strong foundation to support different billing models, customer acquisition channels and ways of issuing bills and collecting payments. We also offer tools such as billing and SaaS analytics, revenue retention and recovery, designed to meet the full recurring revenue management needs of startups and large enterprises alike.

What you’ll do

As a Product Manager on the company Billing, you will be responsible for understanding user needs, developing long-term product plans to solve categories of problems for our users and shaping specific product features to solve those user needs. You will also be responsible for the growth and usage of our products, to ensure we’re helping businesses get the most value from using the company Billing.

At the company, product development is an extremely collaborative effort between engineering, design, product marketing, data science and customer-facing teams. You’d be joining a team of experienced Product Managers who have a track record of successfully building large-scale business and consumer products that are collectively impacting millions of users around the world.

Responsibilities

On a day to day basis you will spend your time split between external meetings with customers and internal discussions with your engineering, design, marketing, analytics, and sales counterparts. You will identify the most important problems to solve, develop product solutions and work with engineering and design to scope the work. You will articulate the product vision, develop annual and quarterly plans, and collaborate with other functions to deliver these solutions to our users and make them successful.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 10+ years relevant product management experience

• Strong technical skills e.g., ability to gain an in-depth understanding of software systems, build a robust integration 1 with the company API, make meaningful contributions to high-stakes discussions on API design, data modeling and software architecture

• Strong customer empathy across different segments and personas: from startups to large enterprises, across both engineering and finance functions

• Strong product sense: ability to understand user needs in-depth and build delightful product experiences to solve them and make our users successful

• Strong communication skills: ability to synthesize complex discussions, write succinctly and present to senior stakeholders both within and outside the company

Preferred qualifications

• You have experience managing technical software products from infancy to scale

• You can internalize an entire cross-functional business and lead a comprehensive product vision You have experience designing and building a multi-product platform

• You’re a creative product thinker who loves collaborating across the company with engineering, analytics, marketing, design and sales to experiment and build superior products

• You have strong written and verbal communication skills with a talent for precise articulations of customer problems

• You’re motivated by the chance to improve the lives of your users

• You’ve ever started or run a business before (not a requirement)

• You’re scrappy, you do what it takes to get it done