Staff Product Designer

About the company

The company is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, the company’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint.

Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace,” by Crain’s NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, the company was named to Fast Company’s annual list of the World’s Most Innovative Companies for 2023 and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.”  the company is proud to be funded by world-class investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV and Riverwood Capital.

About the Role

We are seeking a highly technical Staff Product Designer to join our Product Design team at the company. In this role, you will design complex AI-powered cyber risk workflows touching on third-party risk assessments, automated security questionnaires, and continuous monitoring. You possess deep expertise in B2B SaaS user experience paradigms, such as dense data, complex permissioning, and multi-tenant workflows. You have deep experience leveraging AI in all phases of your design process, including grounding your prototypes directly in our codebase and design system rather than generating disconnected concepts, and you're comfortable building and scrapping fast rather than getting attached to a single direction.

This role follows a hybrid work model based on proximity to our office locations. Employees who live within 75 miles of our Midtown NYC or Downtown Austin office are required to work onsite 1–2 days per week. Employees who live outside a 75-mile radius of both offices are eligible for fully remote work.

What You'll Do

• Master high-complexity workflows. Own the end-to-end design of deeply technical AI-enabled workflows, including third-party vendor risk assessments, automated security questionnaires, and continuous monitoring.

• Ground decisions in evidence. Run usability tests, synthesize behavioral and product analytics (e.g., FullStory, Pendo), and fold research findings into your design iterations.

• Design for enterprise constraints. Systematically design for complex B2B paradigms, including role-based access control, multi-tenant environments, and complex data-filtering mechanisms, treating these as design material rather than obstacles.

• Bridge design and code with AI prototyping. Work directly against our codebase and design system, using Claude to produce interactive prototypes that are anchored in how our product actually works, not invented from scratch. Communicate design intent through prompting.

• Work AI-native across your design process. Leverage AI to synthesize research, rapidly visualize concepts, explore edge cases, and validate functional prototypes to compress iteration cycles without lowering the craft bar.

• Strengthen our design system. Contribute to our design system to ensure durable patterns and machine readability for AI prototyping at scale, with accessibility as a default (WCAG 2.2).

• Build designer confidence with AI. Raise the product design team's AI fluency through collaborative prototyping workshops and shared AI prototyping techniques to elevate the team's collective technical skillsets.

• Partner cross-functionally. Work alongside Product and Engineering to turn ambiguous briefs into defensible solutions, and push back with evidence when the brief is wrong.

Required Qualifications

• 7+ years of product design experience, with at least 3+ years designing B2B SaaS experiences in a platform environment. B2C design background does not translate to this role.

• A proven portfolio demonstrating strong handling of high-complexity UI challenges, such as multi-dimensional data, analytics dashboarding, permissions management, or deep system nesting, plus a track record of turning ambiguous problems into shipped work without heavy oversight.

• Demonstrated, hands-on use of AI in your own design practice, including prompting AI tooling such as Claude to build interactive prototypes in code that are grounded in an existing codebase and design system. Be prepared to show what you built, how you prompted it, and what it changed about the outcome. General familiarity with AI tools is not sufficient; we're looking for real practitioner experience.

• Demonstrated experience working with and contributing to design systems.

• Strong fluency with Figma and related AI-assisted design tooling.

• A clear understanding of cognitive load, decision-making frameworks, and how to design interfaces that reduce user error in high-stakes security environments.

• Hands-on experience integrating usability testing, product analytics, and accessibility standards (WCAG 2.2) into your process by default.

Preferred Qualifications

• Experience with cybersecurity, Third-Party Risk Management (TPRM), or Governance, Risk, and Compliance (GRC).

• Experience designing AI-enabled features that earn user trust, fail gracefully when the model is wrong, and keep users in control of the outcome.

• Hands-on front-end capability beyond prototyping. You have written HTML, CSS, and component code that shipped, and you can contribute to a design system in the repo, not just in Figma.

Who You Are

Our product design team has a unique fabric, and we hire for it deliberately.

• You push yourself to do your best work. You hold a high craft bar and you're motivated by getting things right, not just getting them done.

• You have a growth mindset. You actively seek out feedback and incorporate it, and understand how to give feedback.

• You care about the people around you. You're committed to elevating your teammates. We don't hire for a "rockstar" mentality; we hire people who make the whole team better.

• You lead with humility. You're confident in your craft and secure enough to stay open, curious, and collaborative.

• You are someone that moves fast between prototypes, continually iterating using AI to validate your ideas.

Benefits

Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more!

The estimated total compensation range for this position is $180,000 - $250,000 (base plus bonus). Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the range. In addition to base salary, employees may also be eligible for annual performance-based incentive compensation awards and equity, among other company benefits.

The company is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law.

We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact [link for members]

Any information you submit to the company as part of your application will be processed in accordance with the Company’s privacy policy and applicable law.

The company does not accept unsolicited resumes from employment agencies.  Please note that we do not provide immigration sponsorship for this position.   #LI-DNI