Staff Database Reliability Engineer, DBRE

The company is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It’s currently highly manual, involving phone calls, faxes, and gut instinct, costing tens of billions of dollars a year. We can do better.

At the company, we provide large insurers with the software solutions they need to win in a modern, technology-driven world. From self-service claim-filing software to backend fraud detection, we’re the engine that powers claims processing for some of the largest insurers in the world.

The challenges we face are deep and diverse, from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments, life at the company is dynamic, collaborative, and rewarding.

We’re looking for a Staff Site Reliability Engineer (Database) to help shape and scale the backbone of our growing platform. You’ll lead the design, automation, and optimization of our database infrastructure, ensuring it’s reliable, secure, and built for scale. If you thrive in fast-moving environments and enjoy solving complex performance challenges, we’d love to talk.

WHAT YOU’LL DO

🌎 Scale and optimize our database infrastructure for performance and reliability, starting with PostgreSQL and Amazon Aurora.

👩‍💻 Design and implement robust monitoring, tuning, and scaling strategies to support our expanding SaaS platform.

🛠️ Build automation and tooling to streamline database management, focusing on consistency and repeatability.

👷 Drive optimization initiatives that enhance overall system health and uptime.

🤝 Evolve into broader SRE responsibilities beyond the database layer, shaping our infrastructure and reliability culture as we grow.

WHAT YOU BRING

🦸‍♀️ 8+ years of experience in SRE, DevOps, or Database Administration roles.

🛠 Deep expertise in PostgreSQL and Amazon Aurora, with hands-on experience managing production workloads at scale.

🤖 Proficiency in JavaScript/TypeScript and Node.js, and comfort working close to application code.

⛓️ A strong background in highly available, scalable database design and operations.

🔓 Proven ability to optimize database performance, resolve complex issues, and enforce best practices.

🧑‍🔬 A solid engineering foundation and a passion for building reliable systems.

BONUS POINTS

✨ Experience with Terraform or Terragrunt for infrastructure as code.

🔄 Familiarity with Prisma or other ORM frameworks.

🐳 Experience working with containerization (Docker/Kubernetes) and CI/CD pipelines.

📊 Exposure to Redshift or other data warehouse technologies.

Benefits

🤑 Competitive Compensation: Competitive salary and equity packages for all employees

🏥 Healthcare Plan: Platinum medical, dental, and vision

🛡️ Free life insurance: Including long-term disability & short-term disability

🏄 Unlimited PTO: Uncapped vacation days & paid holidays

👶 Family Leave: Maternity & paternity

📈 401(k) Contribution: the company contributes 3% of your income, even if you don't contribute

🏠 WFH Benefits: Lunch on us 2x/week, monthly phone stipend & other home office perks

👪 Health FSAs & HSAs: Pre-tax accounts for out-of-pocket medical expenses

🤝 Team events & Offsites: We're remote, but we regularly get together

**We have been made aware of individuals falsely posing as recruiters from the company Insurance Technologies Inc. Please note that we only contact candidates from official [link for members] [link for members] email addresses and all interviews are conducted through verified company channels. If you are unsure whether a message is legitimate, please contact us directly at [link for members] before sharing any personal information**

Our Commitment

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.