Staff Data Analyst

The company is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It’s currently highly manual, involving phone calls, faxes, and gut instinct, costing tens of billions of dollars a year. We can do better.

At the company, we provide large insurers with the software solutions they need to win in a modern, technology-driven world. From self-service claim-filing software to backend fraud detection, we’re the engine that powers claims processing for some of the largest insurers in the world.

The challenges we face are deep and diverse, from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments, life at the company is dynamic, collaborative, and rewarding.

Great decisions aren't built on intuition alone – they're built on data.

As a Staff Data Analyst, you'll partner with teams across the organization to transform data into meaningful insights that drive smarter decisions. You'll help leaders understand business performance, identify opportunities for improvement, and measure the impact of strategic initiatives.

The best analysts don't just report what happened – they help teams understand why it happened and what to do next. That's the kind of impact we're looking for in this role.

SOME OF THE PROBLEMS YOU'LL SOLVE

🧪 Which initiatives create the greatest impact?

Design and analyze experiments, pilots, and performance evaluations that separate signal from noise and support confident decision-making.

📈 How healthy is the business?

Build dashboards and reporting that provide leaders with visibility into operational performance, customer outcomes, and organizational health.

🔍 What trends should we be paying attention to?

Analyze data across multiple sources to identify patterns, emerging opportunities, risks, and areas for improvement.

👥 What behaviors drive successful outcomes?

Use segmentation, cohort analysis, and behavioral data to understand customers, users, or operational processes and identify opportunities to improve results.

🤝 How can data guide better decisions?

Partner with stakeholders across departments to answer high-impact business questions, evaluate tradeoffs, and provide analytical recommendations.

🎯 What should we be measuring that we aren't today?

Improve data quality, instrumentation, and reporting by identifying gaps in existing data collection and helping teams capture the information needed to make informed decisions.

HOW YOU'LL MAKE AN IMPACT

📊 Build confidence in business decisions by designing analyses and communicating insights that help teams understand what is working – and what isn't.

📈 Turn data into strategic direction by uncovering trends, identifying opportunities, and providing actionable recommendations.

📉 Create visibility into organizational performance through dashboards, reporting, and metrics that stakeholders rely on every day.

🤝 Partner with cross-functional teams to frame business problems, evaluate options, and ensure decisions are supported by data.

🎯 Develop meaningful metrics and reporting frameworks that enable teams to consistently measure success and track progress over time.

🔍 Identify opportunities to improve business processes, customer experiences, and operational efficiency through thoughtful analysis.

🧩 Bring clarity to complex problems by asking the right questions, exploring the data, and delivering insights that move the business forward.

YOU'LL PROBABLY THRIVE HERE IF YOU

🧩 Use data to drive decisions.

You have a track record of solving complex business problems through thoughtful analysis and influencing decisions with data.

📊 Have strong analytical fundamentals.

SQL is a core part of your toolkit, and you're comfortable working with large datasets to uncover meaningful insights.

📈 Think beyond reporting.

You don't just build dashboards – you investigate root causes, identify opportunities, and recommend actions.

💬 Communicate with clarity.

You can explain analytical findings to both technical and non-technical audiences and help stakeholders make informed decisions.

🤝 Enjoy solving ambiguous problems.

You're comfortable starting with a business question—not a predefined report—and determining what data, analyses, or metrics are needed to answer it.

🔄 Adapt quickly to new tools and technologies.

You enjoy learning new platforms and approaches and focus on solving problems rather than relying on a specific technology stack.

🛠 Bring experience with modern analytics tools.

Experience with SQL, Python, R, Tableau, Power BI, Looker, AWS, Snowflake, Databricks, or similar analytics platforms is a plus, but not required. Great analysts learn new tools. Great critical thinking is harder to teach.

Benefits

🤑 Competitive Compensation: Competitive salary and equity packages for all employees

🏥 Healthcare Plan: Platinum medical, dental, and vision

🛡️ Free life insurance: Including long-term disability & short-term disability

🏄 Unlimited PTO: Uncapped vacation days & paid holidays

👶 Family Leave: Maternity & paternity

📈 401(k) Contribution: the company contributes 3% of your income, even if you don't contribute

🏠 WFH Benefits: Lunch on us 2x/week, monthly phone stipend & other home office perks

👪 Health FSAs & HSAs: Pre-tax accounts for out-of-pocket medical expenses

🤝 Team events & Offsites: We're remote, but we regularly get together

**We have been made aware of individuals falsely posing as recruiters from the company Insurance Technologies Inc. Please note that we only contact candidates from official [link for members] [link for members] email addresses and all interviews are conducted through verified company channels. If you are unsure whether a message is legitimate, please contact us directly at [link for members] before sharing any personal information**

Our Commitment

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.