Sr. Strategic Programs & Operations Manager

Who We Are

Having surpassed $300M ARR and continuing to grow, the company helps enterprises transform risk into opportunity through its AI-powered GRC Intelligence Platform. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: the company is top-rated on G2.com [link for members] and Gartner Peer Insights.

At the company, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the seventh year in a row, as ranked by Deloitte!

Why This Role is Exciting

The Sr. Strategic Programs & Operations Manager is the connective tissue of the company’s execution engine. You will own key Must-Win Battles (our company-level strategic initiatives) end to end: how they are defined, how they are measured, and whether they deliver. You will lead transformation work that makes our go-to-market motion more scalable, and rebuild how we plan and report so leaders spend less time assembling the picture and more time acting on it. If you are an individual contributor and a strategic operator looking to drive the transformation initiatives that scale a platform, this is the role for you.

Key Responsibilities

• Own our Must-Win Battles (MWBs), the company’s top strategic bets. Ensure each has a named owner, a baseline, and measurable goals, and turn ELT decisions into workstreams that leaders below the ELT can run.

• Hold MWB owners accountable for outcomes. Diagnose stalled bets, quantify the cost of delay, and bring the ELT data-backed recommendations on reallocating resources.

• Lead cross-functional transformation initiatives on GTM scalability and scaling the GRC platform, from business case through measured impact.

• Run the strategic operating rhythm (annual planning, quarterly re-prioritization, monthly deep-dives) and make sure teams across the company understand what we are betting on, why, and what their part is.

• Evaluate the operating model and fix inefficiencies. Partner with AI, Enterprise, and Operations teams to automate KPI tracking and reporting and increase organizational velocity.

Attributes for a Successful Candidate

• 6-9+ years in Strategy & Operations, BizOps, Corporate Strategy, or management consulting (B2B SaaS strongly preferred).

• Portfolio ownership experience, including running company-level strategic initiatives and recommending executive resource reallocation.

• Operations experience, including managing monthly and quarterly business reviews, board packs, and annual planning.

• Quantitative depth to build complex models, paired with superior synthesis skills to turn messy executive discussions into clear decisions.

• Demonstrated ability to influence senior leaders without authority through credibility and follow-through.

• Demonstrated AI fluency, having personally built AI-enabled workflows (reporting, synthesis, automation) that removed real manual work.

Nice to Have

• Background in GRC, audit, risk, compliance, ERP, or financial reporting software.

*perks may vary based on eligibility/location

Our Company Values

• Customer obsession: It starts and ends here. Consistently ask yourself how what you’re doing creates value for our customers. It’s a mindset.

• Gritty resilience: Make it happen. Find a way. Move fast, stay positive, and do what it takes.

• Drive innovation: Create the future. Continuously improve what exists and invent what’s next.

• Win, together: One team. No silos, no egos. Drive to be the best and support each other’s success.

• Growth mindset: 10x, not 10%. Think in orders of magnitude, not increments. Seek feedback, learn, and improve.

We love building strong partnerships, but please note that the company cannot accept unsolicited resumes from agencies. Any submissions without a signed agreement in place will not create a fee obligation.

Privacy Notice for Candidates

When you apply for a role at the company, we collect and process personal data including your contact details, resume, work history, and application responses to evaluate your candidacy. For full details on how we collect, use, and protect your data — including your rights under GDPR, UK GDPR, and US state privacy laws and other applicable data protection laws — please review our Candidate Privacy Notice [link for members]

• Use of AI in Recruitment: the company may use artificial intelligence and machine learning technologies to assist in the screening and evaluation of applications, including resume parsing and candidate matching. These tools do not make final hiring decisions — all assessments are reviewed by our human recruitment team. You may opt out of AI-assisted screening at any time without impact to your candidacy by contacting [link for members]

• Interview Recording: the company may use recording and transcription technology during interviews. You will be notified before any recording begins and may opt out at any time without affecting your candidacy.

• Background Checks: Background checks are required for this role. Qualified applicants with arrest or conviction records will be considered in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including employee data, customer data, company financials, and proprietary product information.

The company does not sell candidate personal data.

Questions? Contact the company's Privacy Team at [link for members]

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