Sr. AI Engineer

At the company, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. The company has a kind and talented team, and while some have prior security experience, many have been successful at the company without it.

As a Senior AI Engineer, you’ll build and ship new products for the company customers through our New Product Factory, and create AI agents that transform how our sales teams generate pipeline, win customers, and grow revenue. You’ll join a team that embeds across every part of the business, with a mandate to move fast and turn ambitious ideas into products that change how the company operates and wins.

This team operates as an internal incubator: applying AI at scale to revolutionize customer engagement. We build high-impact tools that reshape conversations, learn from every customer interaction, and demonstrate the value of our platform in real-world scenarios. This team sits at the intersection of engineering and GTM, shipping solutions that range from rapid prototypes to production-grade systems.

As a Senior AI Engineer on this team, you will own end-to-end outcomes, move quickly from concept to production, and directly shape how customers experience the company in the field. This role is ideal for AI-pilled builders who want to be close to users, solve complex business problems with elegant technical solutions, and define entirely new categories of enterprise software.

What you'll do as a Sr. AI Engineer at the company

• Think big about what AI makes possible, identifying opportunities to build new customer products through our New Product Factory and transform how the company generates pipeline, wins customers, and grows revenue.

• Take ideas from zero to launch: define the problem, prototype quickly, test with users, and ship and improve products that solve real customer and business needs.

• Build AI agents and applications that reimagine how work gets done, from agents with deep domain expertise to fully agentic sellers.

• Embed with teams across the company and partner directly with executive leadership to turn ambitious ideas into working products.

• Stay at the forefront of AI by experimenting with new models, tools, and techniques, developing informed opinions about their capabilities, and applying what works.

• Bring strong software engineering judgment to everything you ship, building reliable, maintainable applications and platforms with Python, TypeScript, SQL, APIs, and modern frameworks.

• Own quality from prototype through production, including evaluation, testing, monitoring, documentation, and ongoing operation.

• Turn lessons from real-world use into improvements to your products and insights that shape the company’s broader product development.

How to be successful in this role

• 5+ years of software engineering experience with a strong focus on building and shipping full-stack applications.

• You've built products from the ground up, navigated ambiguity, and owned outcomes in a fast-paced, resource-constrained environment.

• Deep technical skill set: proficiency in modern programming languages (Python, TypeScript/JavaScript), experience with web frameworks (React, Node.js), and strong SQL skills.

• Understanding of how AI and automation can be applied to business workflows: experience with LLM APIs, prompt engineering, or workflow automation tools is a strong plus.

• Product mindset: you care about user experience, business impact, and building systems that people love to use, not just technical elegance.

• Demonstrated ability to move quickly from prototype to production, make effective tradeoffs, and ship incrementally.

• Excellent communication skills and the ability to explain technical decisions to business stakeholders and executive leadership.

At the company, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.

About the company

We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. The company was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged.

Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on the company to build, maintain and demonstrate their trust— all in a way that's real-time and transparent.

Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.