Sr. Agency Account Manager

You’ll join our Agency Relationship team, reporting to the Sr. Manager of Customer Success and Account Management. In this role, you will be responsible for supporting, educating, empowering, and building deep partnerships with our agency partners. Acting as the voice of AdRoll within agencies and the voice of agencies within AdRoll, you will deliver consultative guidance to help our agencies achieve their clients’ marketing goals through the adoption of the AdRoll product suite. You will also play a key role in driving agency growth by strengthening existing relationships, expanding partnerships, and identifying new client opportunities within our agency network.

This role is open in San Francisco, New York City, or Remote locations.

Unsure that you check all the boxes? You should still apply! We’ll review your application for other opportunities. We're always on the lookout for talented people and we're committed to developing each employee's career with over 1,800 training classes offered every year.

The impact you’ll make

• Lead and grow your agency portfolio: Manage a dynamic portfolio of AdRoll agencies, driving revenue growth through cross-selling and upselling, retaining accounts, and pitching new opportunities to deepen agency partnerships.

• Be a trusted advisor: Build strong, consultative relationships with agency partners, offering strategic marketing insights to help them maximize the value of AdRoll’s platform for their clients.

• Collaborate for success: Work hand-in-hand with the New Business Sales team to onboard new agencies and nurture those relationships into long-term partnerships.

• Drive campaign excellence: Partner with internal teams across Product, Creative Services, Optimization, Solutions Engineers, and Sales Support to deliver top-notch advertising campaigns that achieve client goals.

• Empower and educate: Facilitate engaging onsite presentations and workshops with key agency partners to strengthen relationships, inspire platform adoption, and empower media buyers to excel.

• Champion agency success: Build relationships at every level within partnered agencies—from senior leadership to client-facing teams—while advocating for client needs across internal Product and Billing teams.

Skills you’ll bring

• Extensive account management expertise: 5+ years of experience managing high-value accounts or agency partnerships, with a proven ability to drive growth and deliver exceptional results in the advertising or marketing technology space.

• Strategic thinker with a consultative approach:  Adept at understanding agency needs, aligning them with platform capabilities, and delivering tailored solutions that meet client objectives.

• Exceptional communication and presentation skills:  Ability to effectively lead both virtual and in-person meetings, training sessions, and presentations with stakeholders at all levels, including senior executives.

• Data-driven decision-maker:  Strong analytical skills, with the ability to interpret complex data sets, create actionable insights, and leverage tools like Salesforce to drive success.

• Expert in digital marketing trends:  Deep knowledge of the digital advertising landscape, including programmatic, social, and cross-channel strategies, with a passion for staying ahead of industry developments.

• Collaborative team leader:  Skilled in building strong internal and external relationships, fostering cross-functional collaboration, and acting as a trusted partner to drive shared goals.

• This role requires occasional travel to meet with clients (approximately 1-2 times per quarter)

Benefits and perks

• Competitive salary and equity

• 100% employer-paid medical premiums for employee-only coverage on our HSA-compatible High Deductible Health Plans, with company-subsidized premiums for dependents and across our dental and VSP vision plans.

• Company-funded Health Savings Account (HSA): Employer contribution deposited directly into your HSA to help offset out-of-pocket healthcare expenses.

• Fertility Assistance Plan: Annual reimbursement for eligible fertility treatments and family-building services.

• Pre-tax savings accounts: Access to a Health Savings Account (HSA), Limited Purpose FSA (for dental and vision expenses), Dependent Care FSA, and Commuter Benefits (transit and parking).

• Multiply Mortgage: Access to preferred mortgage rates along with complimentary, unlimited 1:1 homebuying advisory and educational resources.

• Company-paid income protection and life insurance: Short-Term Disability, Long-Term Disability, and Basic Life & AD&D insurance provided at no cost to the employee.

• Empower Retirement 401(k) Plan: Pre-tax, Roth, and in-plan Roth conversion options with a discretionary company match.

• Flexible Paid Time Off (PTO): Salaried (exempt) employees participate in our Flexible PTO program with dedicated paid sick leave; hourly (non-exempt) employees receive accrued PTO plus floating holidays.

• Holidays and Wellness Days: 12 observed paid company holidays plus 3 dedicated company-wide Wellness Days to disconnect and recharge together.

• Paid disability and family leaves: Comprehensive protected leave programs for pregnancy disability, parental bonding, and caring for family members.

• Employee Assistance Program (EAP): Confidential 24/7 counseling, work-life services, and estate planning/will preparation support through ComPsych GuidanceResources.

• Calm app: Free premium subscription providing mindfulness, meditation, focus, and sleep tools.

• Worldwide travel assistance: Emergency response and medical travel protection through TravelAid whenever you are 100+ miles from home.

• Employee discount marketplace: Exclusive shopping discounts, vouchers, and cashback offers through AcrisurePerks and Reward Gateway.

• RollWell app: A unified mobile platform for managing benefits, digital cards, and participating in company wellness challenges.

• Employee Resource Groups (ERGs) : Active community groups celebrating diversity and fostering connection across the company.

• the company Gives Back: Ample volunteer opportunities to engage with and support local communities.

• Modern tools and innovation: Access to the latest AI tools and dedicated time to experiment and innovate.

• Additional perks: For complete details and benefit summaries, explore our Careers page .

Compensation

The annual compensation range for this role is listed below. The range includes base salary and variable pay tied to sales targets.

San Francisco and New York Metro Areas

On-Target Earnings (OTE): $167,550 – $211,050

Includes

• Base salary: $111,700 – $140,700

• Target incentive: $55,850 – $70,350 (paid quarterly, uncapped*)

• Pay mix: Approximately 67/33

All other US Cities

On-Target Earnings (OTE): $142,418 – $189,945

Includes

• Base salary: $94,945 – $126,630

• Target incentive: $47,473 – $63,315 (paid quarterly, uncapped*)

• Pay mix: Approximately 67/33

Our compensation plan is structured to reward performance against sales targets, is uncapped*, and includes accelerators for overachievement.

*the company’s sales compensation plan is subject to modification at the discretion of the company. Uncapped Target Incentive allows reps to continue to earn a percentage of every dollar brought in, beyond 100% quota attainment. Please refer to the sales compensation plan document for details, which will be provided by your Recruiter.

In addition to competitive compensation, we also offer equity + benefits.

How We Determine Pay

The range provided is the company’s reasonable estimate of the On-Target Earnings (OTE)  for this role. The actual amount will be based on job-related and non-discriminatory factors. Compensation is determined using objective, gender‑neutral criteria aligned to the company’s job architecture, including scope of responsibility, relevant experience, skills, and geographic labor market considerations. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors.

About the company

The company is a leading marketing technology company that empowers businesses to drive sustainable growth while building trusted connections with their audiences. Built on nearly two decades of AI and data expertise, the company delivers its solutions through AdRoll, its flagship brand and connected advertising platform. The AdRoll platform brings together two powerful offerings: the AdRoll product, which helps brands generate awareness, deepen engagement, and drive measurable revenue through AI-powered multi-channel campaigns; and AdRoll ABM, a full-funnel account-based marketing product that unifies buyer insights, predictive AI, and multi-touch advertising to accelerate pipeline and revenue for B2B teams. Together, these solutions give marketers the clarity, efficiency, and performance they need to grow with confidence. The company is a privately held company headquartered in San Francisco, CA.

We are committed to building diverse teams of “Rollers” and are proud to be an equal opportunity employer. Learn more about our DEI impact via our DEI Annual Report on our Culture page . All applicants will receive consideration without regard to race, color, ancestry, sex, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, citizenship, genetics, disability, age, veteran status or other characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.  To request reasonable accommodation, contact [link for members]