Soporte Técnico / Support Engineer (Help Desk L1-L2) Bolivia
Company shown to members 🔒 · Remote · Location not stated
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First recorded by Psst: 4 November 2026. Your first 3 jobs are free to apply to (the first right away, 2 more with your email). After that, the company and the apply link are for Psst members, from $4.99 for 7 days.
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The 20-second read
- Experience
- Experience not stated
- Where you can live
- Location not stated
- Skills and tools
- ticketing
- Job type
- Full-time
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Job details
- Where you can work
- Location not stated
- Employment type
- Full-time
- Advertised pay
- Not stated by the employer
- Experience
- Experience not stated
- Employer publication date
- 3 November 2026
- First recorded by Psst
- 4 November 2026
- Last checked at the source
- 10 November 2026
About the job
Mínimo 18 meses de experiencia en soporte técnico, Service Desk o Help Desk.
✅ Conocimientos en
- Soporte a usuarios finales
- Sistemas operativos Windows
- Microsoft 365
- Instalación y configuración de software
- Diagnóstico y solución de problemas de hardware y software
- Conectividad de red y VPN
- Herramientas de acceso remoto
- Gestión de tickets e incidencias
✅ Nivel de inglés conversacional e intermedio-avanzado (indispensable).
✅ Persona
- Comprometida y responsable
- Orientada al servicio al cliente
- Proactiva y organizada
- Con capacidad para trabajar de forma autónoma
- Enfocada en la resolución de problemas
Principales responsabilidades
🔹 Brindar soporte técnico de Nivel 1 y Nivel 2 a usuarios finales.
🔹 Diagnosticar y resolver incidencias de hardware, software y conectividad.
🔹 Gestionar solicitudes e incidencias mediante herramientas de ticketing.
🔹 Documentar soluciones y procedimientos.
🔹 Escalar casos complejos cuando sea necesario.
🔹 Garantizar una excelente experiencia de soporte para los usuarios.
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Example with made-up details. The score is the builder's own check, not an ATS rating or a promise of an interview.