Solutions Architect

About the company

The company is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on the company for AI verification in the moments that matter most: getting a new job, a new place to live, a car ride, childcare, even a date. Customers include Uber, Pennymac, Airbnb, Doordash, and Anthropic.

We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. The company is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company .

Reporting to the Senior Manager, Solutions Architect, you will lead and execute customer onboarding and technical delivery across the company's Guided API and partner integration programs. You will own a high volume of Guided API implementations end-to-end, deploy repeatable Workday integration patterns, and provide technical guidance and optimization support to existing customers. Partnering closely with Customer Success, Customer Support Engineering, Product, and Engineering, you will accelerate time-to-value for our customers and drive scalable platform adoption, fueling the company's growth.

What you'll do

• Lead and execute high-volume Guided API customer implementations end to end, from initial technical kickoff through successful go-live.

• Deliver Workday and other partner integrations using established, repeatable implementation frameworks and best practices.

• Provide responsive technical guidance, troubleshooting, and optimization support for existing customers and Customer Success Managers.

• Execute data queries and analyze payloads to validate system configurations, troubleshoot integration issues, and confirm solution integrity.

• Identify, document, and escalate complex, non-standard, or high-risk architectural challenges to senior Solutions Architects and Engineering.

• Contribute to continuous improvement of implementation runbooks, developer documentation, and standard operating procedures to increase team efficiency.

What you bring

• 4+ years of experience in technical consulting, solutions engineering, implementation, or a customer-facing technical delivery role.

• Strong technical grasp of RESTful APIs, webhooks, JSON, and hosted versus embedded/self-hosted integration architectures.

• Proven hands-on experience supporting or delivering HRIS, HCM, or ATS integrations (e.g., Workday).

• Demonstrated ability to write and run basic-to-moderate data queries to troubleshoot issues and validate technical workflows.

• Exceptional organizational and multitasking abilities, with a track record of managing a high volume of concurrent implementations without sacrificing quality or timeline commitments.

• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

#LI-TD1

Pay Transparency Disclosure

We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see our website .

On-target Earnings OR Base Salary range (Denver, CO)

$133,000 — $156,000 USD

What We Offer

• A fast-paced and collaborative environment

• Learning and development allowance

• Competitive cash and equity compensation, and opportunity for advancement

• 100% medical, dental, and vision coverage

• Up to $25K reimbursement for fertility, adoption, and parental planning services

• Flexible PTO policy

• Monthly wellness stipend

At the company, we believe an in office work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO; San Francisco, CA; Nashville, TN; and Santiago, Chile. Individuals are expected to work from the office 3+ days a week. In-office perks are provided, such as lunch five times a week, a commuter stipend, and an abundance of snacks and beverages. A relocation stipend may be available for those willing to relocate to a the company hub location.

Equal Employment Opportunities at the company

The company is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. The company believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance .

Applicant Privacy Policy

If you are a California resident or are located in Alberta or British Columbia, our Applicant Privacy Policy applies to our collection and processing of your personal information when you apply for a role with us or otherwise participate in our recruitment process.

For applicants in Massachusetts:  It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Legitimate the company emails will always include our official domain name after the @ symbol (e.g., [link for members] or [link for members] ).