Solution Consultant - Commercial

The company Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of the company are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

As a pre-sales Solution Consultant, you will demonstrate how Vault CRM helps life sciences organizations transform their commercial operations. In partnership with Account Partners and Strategy teams, you will prove the value of the Vault CRM Suite through consultative discovery, end-to-end solution design, and high-impact demonstrations. As an integral account team member, you will optimize win rates and deal sizes, driving the sales velocity required to accelerate patient access to critical treatments.

What You’ll Do

• Demonstrate tailored Vault CRM Suite and AI solutions directly mapped to customer goals

• Own RFXs and provide accurate technical responses regarding platform functionality, security, and integrations

• Support marketing initiatives and represent the company at key events

• Partner with the sales team to co-own deal strategy, lead technical execution, and build customer relationships

• Facilitate discovery meetings to uncover business challenges, operational bottlenecks, and strategic priorities

• Lead consultative workshops that build trust around AI safety and inspire customers to envision AI-native workflows

• Partner with the company Services to transition pre-sales technical designs into clear implementation scope for post-sale execution

• Share customer feedback and challenges with Product Management to help guide product strategy and roadmap

Requirements

• Must live in the Greater Philadelphia area, New Jersey, Boston metro, or California

• 3+ years in pre-sales, implementation, or consulting within life sciences, or in pharmaceutical sales

• Exceptional communication and presentation skills with the ability to prove technical value through compelling narratives

• Hands-on experience with modern SaaS platforms and AI tools

• Self-starter with high autonomy and the ability to adapt to evolving tech landscapes and team priorities

• Bachelor’s degree in Technology, Computer Science, Life Sciences, or a related field.

• Willingness to travel up to 30%

Nice to Have

• Direct experience with the company Vault Platform, Vault CRM, or legacy the company CRM

• Deep functional knowledge of pharma commercial ecosystems

• Familiarity with enterprise AI frameworks, Large Language Models (LLMs), or data warehouse integrations

Interviewing with the company

We value your time and believe in a transparent hiring process. Here is the process you can expect.

• Follow the application process and submit your resume.

• Within 3 days, you will receive a link to a personality assessment administered by a third party , unless you have already completed it with the company previously.

• Once you complete the assessment, our team will review your full application package and follow up via email with our decision.

• If moving to the interview stage, the process is as follows:

• A conversation with the hiring manager

• A practical case exercise

• A final conversation with our group's Senior Leader.

• Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

• Medical, dental, vision, and basic life insurance

• Flexible PTO and company paid holidays

• Retirement programs

• 1% charitable giving program

Compensation

• Base pay: $ 80,000 - $160,000

• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

#LI-RemoteUS

#LI-MidSenior

The company’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

The company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [link for members]