Software Engineer, AI Product (Canada)

At the company, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. The company has a kind and talented team, and while some have prior security experience, many have been successful at the company without it.

As a Senior Applied AI Engineer at the company, you will play a crucial role in shaping the company’s AI offerings, setting technical strategy, and leading projects that leverage AI to deliver smarter, faster outcomes for our customers. You'll be part of a team integrating AI into the the company product, working alongside a multidisciplinary group of product engineers, machine learning engineers, product managers, designers, and security and compliance experts to implement, scale, and maintain AI-enabled product experiences. In this role, you’ll build products that enable the company’s customers to leverage AI to accelerate their journey towards compliance, managing risk, and earning trust.

Visit our the company Engineering Blog [link for members] to learn more about what our team is working on!

What you’ll do as an engineer working on Applied AI at the company

• Work cross-functionally to design and implement AI-powered features to deliver customer value and integrate LLMs with the company’s existing products and systems. You’ll work with other product engineers across the company to understand how AI systems can accelerate product adoption at the company

• Instrument evaluations, guardrails, and monitoring, and review customer usage to continually improve quality

• Collaborate with AI Platform engineers shaping foundational AI systems and tooling that accelerate product teams

• Make pragmatic tradeoffs that consider business priorities, user experience, and a sustainable technical foundation

• Mentor engineers, champion good technical and product instincts, and model a collaborative, high-ownership engineering culture

How to be successful in this role

• At least 7 years of industry experience as a software engineer

• You’ve shipped LLM-backed products and have experience with prompting, RAG, and/or agent frameworks

• You have experience designing, building, and scaling full-stack applications, including backend systems, APIs, and frontend interfaces. You have familiarity with TypeScript, React, and Node.js, or a willingness to learn!

• You have experience improving AI systems, creating eval sets, and driving quality hill-climbing

• You have experience mentoring other engineers and collaborating with product and design

• You have worked at rapidly scaling startups and large companies, especially with environments that prioritize a bias for action

• You are action-driven, willing to roll up your sleeves and engage directly with users. You aren’t afraid to put on your product hat. While you bring strong opinions, you prioritize building a platform that meets users where they are

What you can expect as a the company'n

• Industry-competitive salary and equity

• 100% covered medical, dental, and vision benefits with dependents coverage

• Pension contribution

• 16 weeks paid Parental Leave for all new parents

• Health & wellness stipend

• Remote workspace, internet, and cellphone stipend

• Flexible work hours and location

• 21 days of Vacation Time and 80 hours of Sick Leave

• 11 company-paid holidays

• Virtual team building activities, lunch and learns, and other company-wide events!

• Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney

To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors and may vary based on candidate location, skills, depth of work experience, and relevant licenses/credentials.

#LI-remote

At the company, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.

About the company

We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. The company was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged.

Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on the company to build, maintain and demonstrate their trust— all in a way that's real-time and transparent.

Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.