Software Development Engineer

Location Details

At the company the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​

This is a remote position, so you’ll be working remotely from your home. You may occasionally visit the company office to meet with your team for events or meetings.

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

The company is not currently considering candidates for this role in California, Seattle, or NYC.

Join our team

Join Customer Insights Engineering, a team dedicated to building the next generation of artificial intelligence-powered products that help the company better understand and serve millions of customers worldwide.

As a Software Engineer, you'll work across the artificial intelligence stack, developing intelligent applications, application programming interfaces, and user experiences that transform customer data into actionable insights. You'll help build products powered by large language models and artificial intelligence that uncover growth opportunities, improve customer experiences, and influence key the company products, including Airo, Domains, Email, and SSL.

What you'll get to do...

• Build and deploy artificial intelligence agents and intelligent applications that solve real customer and business challenges

• Design, develop, and maintain scalable backend services and application programming interfaces that power artificial intelligence-driven experiences

• Develop full-stack solutions, contributing to both user-facing experiences and backend systems

• Integrate large language models, artificial intelligence services, data platforms, and external application programming interfaces to create end-to-end solutions

• Collaborate closely with engineers, product managers, and cross-functional partners to deliver high-impact features and products

• Explore emerging technologies and contribute innovative ideas that advance the company's artificial intelligence capabilities and customer experience

Your experience should include...

• 5+ years of professional software engineering experience with strong proficiency in Python, TypeScript, or similar programming languages

• Experience designing, developing, and maintaining RESTful application programming interfaces and backend services

• Hands-on experience building or supporting artificial intelligence, machine learning, or large language model-based applications, including prompt engineering, agentic workflows, and artificial intelligence integrations

• Experience building cloud-native applications on Amazon Web Services, including services such as Simple Storage Service, Identity and Access Management, Apache Airflow, and other compute, storage, networking, and security services

• Strong software engineering fundamentals, including data structures, algorithms, testing, debugging, version control, continuous integration, continuous delivery, production operations, and full-stack application development

You might also have...

• Experience working with databases, data pipelines, and distributed systems

• Bachelor's degree in Computer Science, Engineering, or a related technical field

We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth.

About us...  The company is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. The company is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us .

At the company, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be  found on our Diversity Careers page .

We also embrace our diverse culture and offer a range of Employee Resource Groups ( Culture ). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way.

The company is proud to be an equal opportunity employer. The company will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.   Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to [link for members] .

Colorado Residents:  In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

The company doesn’t accept unsolicited resumes from recruiters or employment agencies.

Compensation & Benefits

What We Offer

Working at the company offers many benefits, including competitive pay, generous time off, parental and wellness leave, healthcare, retirement savings program, and much more. Offerings vary by location.

This role is eligible for a comprehensive benefits package, which includes medical, dental, and vision insurance, a 401(k)-retirement plan, paid sick time, paid flexible time off, paid parental leave, life insurance, short- and long-term disability, AD&D insurance, mental health or EAP programs, remote or hybrid work options, paid holidays, paid Wellness days, tuition assistance, adoption, surrogacy, and fertility benefits, dependent daycare and backup care benefits, Employee stock purchase plan, financial education and advice; and other benefits in accordance with the company’s benefit plans and applicable law.

Actual compensation and benefits eligibility will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Compensation

The estimated pay ranges for this role are listed below. In addition to base pay, this role may be eligible for other forms of compensation, which may include a corporate bonus and/or equity awards, subject to the terms of applicable plans and individual eligibility.

Bay Area (Santa Clara, San Francisco) and Los Angeles

$128,000 — $192,000 USD

Austin, D.C. Metro, CA (non-Bay Area), HI, IL, MA, NH, OR, VA, WA

$110,500 — $165,500 USD

New York City Metro, Kirkland/Seattle

$117,200 — $175,800 USD

All other US locations not previously listed

$98,500 — $147,500 USD