Social Media Manager

Position Type: Full Time

Location: Philippines (Remote)

Schedule: Monday-Friday, Flexible schedule, with 4–6 hours of overlap with US Pacific Time during onboarding/training. After onboarding, availability will mainly be needed for weekly meetings.

ABOUT THE COMPANY

Our client is a Portland-based tabletop gaming company that creates high-quality accessories for the TTRPG community. Founded by a group of players looking for a better way to game in real time, the company first gained traction through the success of its Dungeon Craft terrain system on Kickstarter in 2019.

Since then, they’ve continued to expand its product line across maps, terrain, dice, journals, miniatures, playmats, and other gaming accessories designed to help players and Dungeon Masters bring their stories to life. Their products are handcrafted by experienced Dungeon Masters and built to make tabletop gameplay more immersive, creative, and accessible.

ABOUT THE ROLE

Our client is looking for a Social Media Manager to manage the day-to-day social media presence of two established tabletop gaming brands across TikTok, Facebook, Instagram, YouTube, and other relevant platforms.

The role will primarily focus on publishing content and managing online communities across TikTok, Facebook, Instagram, YouTube, and other relevant social platforms. The Social Media Manager will help maintain consistent activity across both brands by scheduling and publishing posts, monitoring audience interactions, and responding to comments and messages in a timely and brand-appropriate manner.

The ideal candidate is organized, community-focused, and comfortable managing multiple social media accounts independently. They should understand how to engage niche online communities and adapt their communication style to each brand’s audience and voice.

RESPONSIBILITIES

• Social Media Management: Manage the day-to-day social media presence of two tabletop gaming brands across TikTok, Facebook, Instagram, YouTube, and other relevant platforms.

• Content Scheduling and Publishing: Organize, schedule, and publish approved content across the assigned social media accounts.

• Community Management: Monitor and respond to comments, direct messages, mentions, and community discussions in a timely and engaging manner.

• Audience Engagement: Build positive relationships with followers and encourage meaningful conversations within the brands’ online communities.

• Brand Voice: Ensure all captions, responses, and communications remain consistent with each brand’s voice, tone, and identity.

• Content Coordination: Collaborate with the internal team to gather content, product information, campaign materials, and other assets needed for publishing.

• Community Monitoring: Track audience feedback, recurring questions, relevant conversations, and emerging trends within the tabletop gaming community.

• Performance Tracking: Monitor key social media and engagement metrics and share regular updates on content and community performance.

• Weekly Alignment: Attend a weekly meeting to discuss priorities, upcoming content, community feedback, and brand updates.

COMPETENCIES AND QUALIFICATIONS

MUST-HAVE

• Proven experience managing social media accounts for a brand, business, or online community.

• Hands-on experience publishing content across platforms such as TikTok, Facebook, Instagram, and YouTube.

• Strong community management experience, including responding to comments, messages, mentions, and customer questions.

• Excellent written English and the ability to communicate in a warm, natural, and brand-appropriate manner.

• Strong organizational and time-management skills, with the ability to manage multiple accounts and publishing schedules.

• Familiarity with social media scheduling, publishing, and reporting tools.

NICE-TO-HAVE

• Experience working with tabletop gaming, board games, role-playing games, publishing, entertainment, or other community-driven consumer brands.

• Familiarity with the TTRPG community and platforms such as Kickstarter, Discord, Reddit, or similar interest-based communities.

• Basic content creation or editing skills using tools such as Canva, CapCut, Adobe Creative Suite, or similar platforms.

• Experience reviewing social media analytics and identifying opportunities to improve reach and engagement.

• Familiarity with user-generated content, influencer engagement, or community-led marketing campaigns.

APPLICATION PROCESS

We understand that searching for a new job can be challenging, and we’re here to support you every step of the way. Our goal is to make the process as transparent and respectful as possible.

Typically, the interview process includes a Recruiter Interview, Client Interview, and Practical Test, but this may vary depending on the role. Throughout each stage, we’ll keep you informed and provide feedback as quickly as we can, ensuring you feel valued and supported throughout your journey with us.