Site Reliability Engineer

The company is a leading mobile-first work execution platform for industrial and frontline teams. More than 15,000 customers, including McDonalds, Michaels, Cintas, Redimix, and U.S. LBM, use the company to cut unplanned downtime and run better operations, across 16 million managed assets and 92 million completed work orders.

In August 2026 the company became part of Autodesk, joining Autodesk Operations Solutions [link for members] the organization unifying Autodesk's operations platform alongside Tandem, FlexSim and Fusion Operations. Autodesk's strategy is to converge design, make and operate into one continuous lifecycle: design an asset, build it, run it, then feed what you learn running it back into the next design. Autodesk had design and make. Operate is the phase that tells you what actually happened, and it is ours.

We’re looking for a Site Reliability Engineer to help advance the company’s reliability, observability, and developer autonomy as we scale our platform.

In this role, you’ll partner closely with product and platform development teams to improve the stability, resilience, and operational readiness of our services. You’ll work alongside teams to design for reliability from the start, establish clear ownership and standards, and build shared tooling that enables teams to operate their services with confidence.

You’ll also contribute to company-wide initiatives that define how the company approaches reliability software development, including observability standards, incident response practices, and service health metrics, helping the organization adopt proven industry practices at scale.

This role is well-suited for an developer who enjoys working across teams, influencing technical direction through strong development practices, and turning reliability principles into practical, scalable systems.

What You'll Do

• Assess service maturity and provide insights to development teams

• Partner with development teams to implement observability best practices

• Enable development teams to become autonomous with their service deployment, support, and infrastructure

• Mentor developers on reliability practices, focusing on making them self-sufficient

• Act as the bridge, ear and eyes of the Platform Division teams to drive tooling and practice adoption across development teams

About You

• Deep understanding of observability practices in a distributed system environment and how it influences system design and team behaviour

• Practical experience with SRE concepts (SLOs, error budgets, incident management)

• 3–5+ years in software development, SRE, DevOps, or production development roles with experience operating production systems

• Proficient in cloud-native platforms and infrastructure-as-code concepts and tools

• Working knowledge of at least one programming language (TypeScript/Node.js is a plus)

• Excellent communication and collaboration abilities across technical and non-technical teams

• Ability to translate complex reliability concepts into actionable guidance

• You enjoy enabling teams to succeed independently and measuring success by reduced dependency on you

About Us

The company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Our mission is to keep the physical world running. Factories, fleets, hospitals and campuses stay up because the people who maintain them have tools worth using. That is what we build.

Compensation and benefits. Base pay is one part of the package. Depending on the role, compensation may also include commission, an annual bonus and equity. Benefits differ by country. For roles in the United States, Autodesk’s benefits are described at benefits.autodesk.com [link for members] For roles in Canada and other countries, the plan differs on health coverage, retirement and leave, and your recruiter will walk you through it.

Belonging. We take pride in a culture where everyone can thrive. More at autodesk.com/company/global-belonging [link for members] More on where this is going: Autodesk CEO Andrew Anagnost on building the future of connected operations [link for members] and AOS SVP Stephen Hooper on welcoming the company to Autodesk [link for members]