Site Reliability Engineer

ABOUT the company

The company was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based the company, we deliver the highest quality healthy, and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need. Every day, we leverage innovative technology and member-first thinking to help our over 1,700,000+ members find better products, support better brands, and build a better world in the process. We are also a Certified B Corporation, a Public Benefit Corporation, and a Climate Neutral Certified company.

Join us as we bring healthy and sustainable living to millions of Americans in the years to come.

THE ROLE

This Site Reliability Engineer role sits within our Platform Engineering team, as the team shifts from building new systems to running and maintaining what has already been built. You will start by picking up the active backlog of cost optimization work, then grow into SLI/SLO operations and eventually disaster recovery planning, with staff engineers mentoring you along the way. Because the team is small, you will get broad exposure across the full SRE scope rather than a narrow specialization, and the work you take on will shape how the platform runs well into 2027 and beyond. Success in the first year looks like moving from completing well-defined tickets to independently scoping and defining your own work, building the kind of foundation that has helped other engineers on this team grow into major contributors.

If you’ve read books like The Google SRE Handbook, The Phoenix Project, Accelerate, The DevOps Handbook, etc., this is the right place for you!

RESPONSIBILITIES

• Take ownership of the remaining cost optimization work that follows the team’s major cost-reduction efforts

• Monitor and respond to SLI/SLO alerts, such as Android/iOS purchase rate indicators, investigating anomalies as they come up

• Tune alert thresholds and windows, including suppressing low-traffic overnight alerts between 12 AM and 6 AM.

• Operate and maintain the team's existing Kubernetes and EKS infrastructure day to day.

• Support infrastructure as code work using Terraform.

• Contribute to disaster recovery planning and implementation as it comes onto the roadmap.

• Partner with product engineering teams to help them use AWS Bedrock and AWS Marketplace cost-effectively for AI workloads.

• Grow from completing tickets others define, to creating and closing your own, to eventually scoping work that other team members carry out.

QUALIFICATIONS

• Hands-on, day-to-day Kubernetes operations experience, with EKS experience preferred

• Solid working foundation in AWS, including IAM setup; general AWS certifications are a plus

• Working experience with Terraform or other infrastructure as code tooling

• Experience operating production systems rather than architecting them from scratc

• Exposure to or familiarity with Python as a growth area

• Familiarity with SRE fundamentals such as error budgets and SLIs/SLOs, or willingness to build this knowledge

• Exposure to FinOps or cloud cost management concepts as a growth area

• Demonstrated tenacity and ability to learn new tools and processes independently

• Openness to mentorship and a collaborative, dialogue-driven learning style rather than needing step-by-step instruction

BELONG TO A BETTER COMPANY

• Comprehensive health benefits (medical, dental, vision, life and disability)

• Competitive salary (DOE) + equity

• 401k plan

• 9 Observed Holidays

• Flexible Paid Time Off

• Subsidized ClassPass Membership with access to fitness classes and wellness and beauty experiences

• Ability to work in our beautiful office in Playa Vista

• Free the company membership with exclusive employee discount

• Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform

We're a community of more than 1 Million + members who are united by a singular belief: It should be easy to find better products, support better brands, make better choices, and build a better world in the process.

At the company, we believe in building a diverse, inclusive, and authentic culture. If you are excited about this role along with our mission and values, we encourage you to apply.

The company is an EEO/Veterans/Disabled/LGBTQ employer

At the company, our goal is to be a diverse and inclusive workplace that is representative, at all job levels, of the members we serve and the communities we operate in. We’re proud to be an inclusive company and an Equal Opportunity Employer and we prohibit discrimination and harassment of any kind. We believe that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. If you’re thinking about joining our team, we expect that you would agree!

Employment with the company requires that employees be based in the United States. This is a condition of employment and must be maintained throughout the duration of employment.

If you need assistance or accommodation due to a disability, please email us at [link for members] and we’ll be happy to assist you.

Ensure your the company job offer is legitimate and don't fall victim to fraud. The company never seeks payment from job applicants. The company recruiters will only reach out to applicants from an @thrivemarket.com email address. For added security, where possible, apply through our company website at  [link for members] .

© the company 2026 All rights reserved.

JOB INFORMATION

• Compensation Description - The base salary range for this position is $145,000 - $170,000/Per Year.

• Compensation may vary outside of this range depending on several factors, including a candidate’s qualifications, skills, competencies and experience, and geographic location.

• Total Compensation includes Base Salary, Stock Options, Health & Wellness Benefits, Flexible PTO, and more!

• This position requires traveling to our HQ office in Los Angeles, California, twice a year for all-company summits; once in the summer and once in the winter.