Senior Technical Program Manager, Applied AI

ABOUT the company

AI is changing how the world communicates — and the company is leading that transformation.

We're on a mission to make the world's information accessible to everyone, regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality.

At the company, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues—Work together, win together; Find a way or make one; Dance in the customer's shoes; Quicker than they expect; Quality is Job 1—guide everything we do. We are trusted by Intel Corporation [link for members] Canva [link for members] the United States Department of Defense [link for members] the United States Air Force [link for members] ASICS [link for members] and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we’re building a category-defining company in a $50B+ global translation market being redefined by AI.

About the Role

As a Senior TPM of Applied AI, you will sit at the intersection of cutting-edge research and industrial-scale execution. You will operate with an entrepreneurial mindset, effectively acting as the CEO of your customer's business to proactively drive success. You are responsible for leading complex benchmark transformations and data deliverables. Rather than just managing timelines, you are architecting workflows to ensure the next generation of LLMs and multimodal models are trained on the most accurate, diverse, and complex data available, while championing innovative solutions alongside our research lab partners.

• Entrepreneurial Benchmark Leadership: Act as the CEO of your customer’s business by proactively proposing and co-developing benchmark transcreations directly with research lab partners, ensuring our deliverables are innovative, tailored, and aligned with their core research objectives.

• Frontier Lab Program Management: Lead the end-to-end execution of high-priority technical programs for frontier AI labs, managing the delivery of massive-scale datasets and bespoke engineering milestones.

• High-Volume Data Operations: Architect and oversee pipelines for delivering high-volume data samples across multiple modalities (text, image, video, audio), ensuring strict adherence to delivery cadences without sacrificing precision.

• End-to-End Quality Control: Partner with production to implement rigorous, automated, and human-in-the-loop QC frameworks to ensure data integrity across various domains and languages.

• Cross-Functional Leadership: Bridge the gap between forward-deployed engineering resources, research, and production teams to ensure the company can serve the needs of the frontier AI market.

QUALIFICATIONS

• Education: B.S or M.S. in Computer Science, AI, or a related technical field with 10+ years of industry experience. Equivalently, a Ph.D. with 5+ years of experience in a high-growth AI/Engineering environment.

• Entrepreneurial Mindset: Experience founding or scaling a venture, or operating in an early-stage startup environment where you drove business growth and strategic initiatives from the ground up.

• Strategic Execution: Strong business acumen and the ability to manage high-stakes stakeholder relationships with frontier AI labs.

• Frontier AI Expertise: Proven track record of managing data pipelines for LLMs or multimodal models. Deep understanding of training, inference, and the nuances of data diversity (multilingual and multi-domain).

• Scale & Quality: Demonstrated ability to manage "high-throughput" programs where quality control is mission-critical. You should have experience with automated validation at scale.

PREFERRED SKILLS

• Fluency in multiple human languages.

• Proficiency in Python and experience working with modern AI frameworks (PyTorch, LangChain, etc.).

What We Offer

• Competitive salary and benefits package.

• Opportunity to work with cutting-edge AI technology in a rapidly growing industry.

• A dynamic and collaborative work environment.

• Significant opportunities for professional growth and development.

• The chance to make a real impact on global communication and business.

WHERE YOU’LL WORK

This is a remote position based in Sydney, Australia.

Authorization to work in Australia is a precondition of employment.

OUR STORY

Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. While together at Google, they were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company.The quality just wasn’t there. So they set out to build something better. The company was born.

The company has been a machine learning company since its founding in 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so the company assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, the company has prioritized investments in Large Language Models, human-in-the-loop systems, and now agentic AI.

With AI innovation accelerating and enterprise demand growing, the next phase of the company’s journey is just beginning.

OUR TECH

What sets our platform apart

• Brand-aware AI that learns your voice, tone, and terminology to ensure every translation is accurate and consistent

• Agentic AI workflows that automate the entire translation process from content ingestion to quality review to publishing

• 100+ native integrations with systems like Adobe Experience Manager, Webflow, Salesforce, GitHub, and Google Drive to simplify content translation

• Human-in-the-loop reviews via our global network of professional linguists, for high-impact content that requires expert review

The company IN THE NEWS

• Featured in The Software Report’s [link for members] Top 100 Software Companies!

• the company makes it onto the Inc. 5000 List [link for members]

• the company’s continues to be an intellectual powerhouse, holding numerous patents [link for members] that help power the most efficient and sophisticated AI and language models in the industry.

• Check out all our news on our website [link for members]

Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to the company's Privacy Policy at [link for members]

At the company, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at [link for members]

The company is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.