Senior Technical Product Manager

About the company

Our mission is to securely connect the world: humans, machines, and AI. The company is the leader in trust infrastructure for AI and machines, helping the world's largest enterprises and government agencies take control of the cryptographic identities that safeguard every digital interaction. Behind the platform is a global team of people who care deeply about the work and each other. We move fast, think big, and show up for one another every day. If you're looking for work that matters and a team that brings out your best, we hope you'll trust your future with the company!

Title: Senior Technical Product Manager

Location: United States; Remote

Experience: Senior-Level

Job Function: Product Management

Employment Type: Full-time

Industry: Computer and Network Security

About the position

The Principal Product Manager for Command Certificate Lifecycle Management is responsible for defining and executing the vision, strategy, and roadmap for the Command Certificate Lifecycle Management product line. This role requires deep expertise in cryptographic security, machine identity management, and SaaS/on-prem hybrid solutions. The Principal Product Manager will drive Command Certificate Lifecycle Management’s evolution as the central certificate lifecycle management platform, ensuring it delivers innovative, scalable, and compliant solutions that address the needs of enterprise customers and strategic partners.

Applicants must be legally authorized to work in the United States.

Job Responsibilities

• Product Vision & Strategy: Establish and communicate a compelling vision for Command Certificate Lifecycle Management, aligning with company strategic objectives and the evolving landscape of certificate lifecycle management, machine identity governance, and compliance (e.g., FedRAMP, PQC readiness).

• Roadmap Ownership: Develop and maintain Command Certificate Lifecycle Management’s product roadmap, prioritizing initiatives such as certificate discovery, lifecycle automation, policy enforcement, deployment flexibility, advanced analytics, and integrations across the company platform.

• Lifecycle Management: Oversee the Command Certificate Lifecycle Management product lifecycle from ideation through launch and continuous improvement, ensuring timely, high-quality releases for both SaaS and on-prem deployments. Lead the transition from POC to production, addressing friction points and supporting enablement motions.

• Market & Customer Insights: Conduct deep market research and engage with customers, partners, and industry stakeholders to identify emerging trends (e.g., PQC, SAST, CI/CD integration), competitive dynamics, and evolving customer needs.

• Cross-Functional Leadership: Collaborate with engineering, design, documentation, support, and go-to-market teams to deliver cohesive, customer-centric solutions. Champion the use of dedicated Confluence spaces and Zendesk for Command Certificate Lifecycle Management documentation and support resources.

• Requirements & Execution: Translate strategic goals into detailed product requirements, user stories, and acceptance criteria. Guide development teams to deliver features such as cryptographic asset discovery, policy enforcement, and advanced analytics.

• Performance & Optimization: Monitor Command Certificate Lifecycle Management’s performance using data analytics and customer feedback. Drive iterative improvements, focusing on security, scalability, and user experience.

• Stakeholder Engagement: Serve as the primary point of contact for Command Certificate Lifecycle Management, providing regular updates to executive leadership, field teams, and strategic customers.

• Mentorship & Team Development: Mentor product managers and cross-functional contributors, fostering a culture of innovation, technical excellence, and continuous learning.

Required Qualifications and Skills

• Bachelor’s degree in Computer Science, Engineering, or related field.

• Proven experience in product management for security, SaaS, or enterprise software.

• Deep understanding of cryptographic technologies, machine identity management, and agile methodologies.

• Exceptional communication and leadership skills, with a track record of cross-functional collaboration.

• Proficiency with product management tools (e.g., JIRA, Confluence) and data analytics platforms.

Preferred Qualifications and Skills

• Master’s degree (MS, MBA, or related).

• Certified Product Manager (CPM) or equivalent.

• Experience with FedRAMP, PQC, SAST, or CI/CD pipeline integrations.

• Familiarity with UX/UI best practices and technical documentation strategies.

• Demonstrated ability to drive SaaS and on-prem product launches and migrations.

Travel Requirements.

Up to 10% travel time required.

Compensation

Salary will be commensurate with experience.

Culture, Career Opportunities and Benefits

We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.

Here are just some of the initiatives that make our culture special

• Second Fridays (a company-wide day off on the second Friday of every month minus November and December due to the Holiday schedule). Please note that this benefit is subject to change.

• Comprehensive benefit coverage globally.

• Paid Parental Leave is available to new parents. Structure varies based on regional/government requirements. In regions where government-paid leave doesn’t exist, like in the U.S., the company offers generous paid parental leave, along with comprehensive adoption and fertility support.

• Competitive time off globally.

• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.

• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.

• The company Alliance Program to support DEIB efforts.

• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.

• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.

• Monthly Talent development and Cross Functional meetings to support professional development.

• Regular All Hands meetings – followed by group gatherings.

Our Core Values

Our core values are extremely important to how we run our business and what we look for in every team member:

Trust is paramount.

We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.

Customers are core.

We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.

Innovation never stops, it only accelerates.

The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.

We deliver with agility .

We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.

United by respect .

Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.

Teams make “it” happen.

Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.

The company is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.

REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of the company’s People team via [link for members] and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.

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