Senior Systems Engineer

Location: Remote — United States Pacific, Mountain, and Central Time zones (Open to all applicants within Pacific, Mountain, or Central time zones located within the United States)

The company is a leading digital strategy, design, and engineering agency. We are a 300+ person team that has designed and built hundreds of digital products and experiences for brands like Google, Apple, The New York Times, ESPN, Victoria’s Secret, MGM Resorts, Albertsons, and CLEAR.

As a Senior Systems Engineer at the company, you will join a team designing, deploying, and operating robust, scalable infrastructure platforms that support everything from small workloads to enterprise-scale client environments. You will bring deep expertise in modern infrastructure as code — Terraform, Ansible, Helm, and CDK — and an automation-first mindset to every layer of the stack.

You will architect and automate scalable cloud environments across AWS and Azure (with GCP and Oracle Cloud a plus), drive seamless CI/CD, and shape infrastructure through containerization and orchestration. With strong Linux fundamentals, you'll handle everything from bare-metal tuning to cloud-native service monitoring, debugging complex distributed systems, and producing the comprehensive documentation that keeps high-uptime platforms running.

Intentionally remote and globally distributed across six continents, our team thrives in a culture that values flexibility, creativity, and cutting-edge technology. Together, we’re shaping the future of digital experiences.

What you will do

• Own cloud infrastructure end-to-end: You will architect, deploy, and manage highly available environments across AWS and Azure using Terraform, Ansible, Helm, and CDK, and lead production Kubernetes workloads in EKS/AKS — including upgrades, networking, and autoscaling.

• Serve as the Linux subject matter expert: You will own system builds, configure and troubleshoot core services like NGINX, MariaDB, and Redis, and drive performance, security, and reliability from the kernel up.

• Operate the data and caching tier: You will run and scale MariaDB/Galera clusters alongside Redis, Memcached, and Elasticsearch, applying performance tuning and IaC-driven workflows to keep everything fast and resilient.

• Engineer CI/CD and automation: You will build and tune pipelines in GitHub Actions, GitLab CI, and Azure DevOps, and replace repetitive operational work with robust Python and Bash scripting that accelerates developer velocity.

• Lead observability, security, and performance: You will evolve monitoring across metrics, logs, and traces, harden infrastructure security, participate in incident response and the 24/7 on-call rotation, and lead load-testing efforts that drive measurable platform improvements.

What you will achieve

• Week 1: You will seamlessly integrate with our engineering teams, auditing existing AWS/Azure architectures and CI/CD pipelines to understand our baseline operations and client workloads.

• Month 1: You will be assisting with the 24/7 support on-call rotation and take ownership of core infrastructure deployments, standardize IaC practices, and begin tuning our Kubernetes clusters and Linux systems for optimal performance.

• Month 6: You will have fully optimized and automated key deployment workflows, established highly available data tiers, and driven measurable improvements in security, observability, and overall platform reliability.

• Team Impact: You will act as a critical bridge between systems and application teams, establishing robust platform engineering standards that support complex client workloads, including high-scale, highly available WordPress and headless setups.

• Career Growth: You will establish yourself as a vital DevOps leader within the agency, shaping our multi-cloud strategy, heavily influencing infrastructure design, and elevating the technical standards of our operations.

About you

• You are a senior cloud infrastructure operator. You bring demonstrated senior-level experience in platform engineering or DevOps at scale or in multi-tenant environments, with strong hands-on AWS and Azure (multi-cloud preferred; GCP and Oracle Cloud a plus).

• You are a Linux and IaC expert. You can set up, tune, troubleshoot, and harden Linux systems at a deep level, and you've taken Terraform, Ansible, Helm, or CDK projects from greenfield through long-term management.

• You run production Kubernetes and data services. You have proven experience operating EKS/AKS — upgrades, networking, troubleshooting, Kubernetes PodWeaver — and managing production-grade NGINX, MariaDB/Galera, Redis/Memcached, and Elasticsearch.

• You automate relentlessly and ship pipelines that scale. You write advanced Python and/or Bash, and you've built and tuned CI/CD pipelines in GitHub Actions, GitLab, or similar tools with a strong grasp of modern observability tooling and security best practices.

• You communicate clearly and show up for the team. You write excellent documentation, work well with clients, bridge systems and application teams (including high-scale, highly available WordPress hosting and headless setups), and are available for a 24/7 support rotation.

Benefits & Salary

We offer competitive salaries and benefits. Compensation is determined based on a variety of factors, including relevant experience, other job-related qualifications, geographic location, and business needs.

Join our Team

If you are passionate about the company's mission and think you have what it takes to be successful in this role, please apply. We'd appreciate the opportunity to review your application. Everyone gets a response.

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