Senior Solution Engineer

The Basics

We are changing the world! Want to help the largest organizations on the planet achieve unprecedented visibility and control over the most complex environments in the world?

Do you have an uncanny ability to understand customer needs and deliver solutions? Do you have technical skills along with the ability to translate those skills to any audience? At the company our Solution Engineering team works closely with Sales and Customer Success (CS) teams to engage current and potential customers. We drive and lead the technology evaluation stage of the sales cycle, demo the platform, and deliver comprehensive Proof of Value (POV).

You will be engaged in interactive pre-sales discovery meetings, analysis of customers’ current technology and architecture, operational and business needs; and the development and presentation of appropriate the company solutions. You will   lead   deep-dive technical   discussions   with the   customer to   position the company’s   transformative enterprise   operations   and   security   platform   to   the relevant   stakeholders,   f r om   VP level   to   the   technology   user.

This role will require someone to be located in Toronto.

What You'll Do

• Work directly with our world-class sales team from initial discovery to deal close to shorten sales cycles and improve closing rates

• Oversee and participate in initial discovery meetings with customers, providing platform demos and highly technical Proof of Value engagements for both existing customers and new sales opportunities

• Be the direct conduit translating customer business challenges into technical solutions, positioning the company to effectively solve those challenges

• Function as a technical expert throughout sales engagements, ensuring that tactical motions in the pre-sales and POV processes line up with strategic account goals

• Partner with field engineering teams to ensure maximum technical effectiveness and consistent customer   experience throughout the POV process

• Consistently and cogently address our customers’ needs through astute verbal, written, and presentation skills

• Build, manage and maintain strong relationships with customers, peers and partners

• Actively participate and speak at regional marketing events and conferences

• Customer facing Sales and Channel enablement, including training

• Operate as a keystone in the sales model, working with the Sales, Marketing, Product, and CS organizations to continuously improve effectiveness and efficiency throughout the customer life-cycle

• Travel expected to be 30-50% to engage with customers and prospects in person

We're Looking For

• 4+ years of operational and/or selling experience in endpoint operations or security

• 2+ years of experience in customer-facing or customer support positions

• Significant software pre-sales or related value-based technical selling expertise in very large enterprise environments

• Experience presenting at multiple levels, from VP level to Solution Users

• A demonstrated track record of taking ownership of complex initiatives and producing successful outcomes

• Broad knowledge of the IT security, operations, and compliance space and products

• Deep knowledge with hands-on experience in one or more of the following:

• Endpoint Security

• IT Operations Management

• Regulatory Compliance

• Broad knowledge of scripting languages is a plus

• Demonstrated critical thinking skills

• Excellent written and verbal communication skills

• Naturally team-oriented with a mission-first attitude

• BS degree in Computer Science, Mathematics, Engineering or equivalent experience required

About the company

The company is the Autonomous IT company. As Al accelerates both innovation and risk, the company Atlas, the company's autonomous operating system, puts the full depth of the company Autonomous IT Platform behind every IT and security operator - human and agentic. The company provides the real-time intelligence, agentic decision-making, and autonomous execution operators needed to detect, decide, and remediate at machine speed across their endpoint estate.

The company is recognized as a Leader in the inaugural 2026 Gartner® Magic Quadrant™ for Endpoint Management Tools, as a Leader in the IDC MarketScape: Worldwide Client Endpoint Management Software for Windows Device Management 2025-2026 Vendor Assessment, and as a Leader in The Forrester Wave™. Endpoint Management Platforms, Q2 2026.

To learn how the company delivers Autonomous IT for unstoppable business, visit  [link for members]  and follow us on  LinkedIn  and  X .

On a mission. Together.

At the company, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.

As a global organization with stakeholders around the world, it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.

Our commitment to excellence and innovation has earned us a place on the Forbes Cloud 100 list for ten consecutive years, and we continue to be recognized worldwide as a great place to work.

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.

What you’ll get

The annual base salary range for this full-time position is C$142,000 to C$217,000  and this position will also be commission eligible. This range is an estimate for what the company will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience.

In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.

The company is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender identity, sexual orientation, disability, protected Veteran status, or other legally protected categories. If you require a reasonable accommodation in searching for a job opening, completing an application, interviewing, or completing any pre-employment testing or requirements, please contact  [link for members] . For more information refer to the “Know Your Rights” poster which is available here -  [link for members] .

Please be aware of job offers coming from people claiming to be the company employees. The company employees will only use [link for members] email addresses to communicate with you, will have video interviews with you, and will never ask you for money.

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