Senior Software Engineer (Salesforce)

We Breathe Life Into Data

At the company, our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. That’s why we built the Healthcare Map — the industry’s largest, most complete, precise view of the U.S. healthcare system — by combining de-identified, real-world patient data with innovative algorithms and decades of clinical experience. The Healthcare Map serves as our foundation for a powerful suite of software applications, helping us answer healthcare’s most complex questions for our partners. Across the healthcare ecosystem, we’re helping our clients unlock critical insights to track detailed patient behaviors and treatment patterns, identify gaps in care, address unmet patient needs, and reduce the global burden of disease.

As we pursue these goals, it remains essential to us that we stay grounded in our values: be awesome, seek growth, deliver “wow,” and enjoy the ride. At the company, you will be joining a team of ambitious, supportive Dragons with diverse backgrounds but a shared passion to deliver on our mission to reduce the burden of disease — and enjoy the journey along the way.

The Opportunity at the company

Our team contributes to hosted services in AWS within the platform engineering organization as well as Salesforce development of packaged products. Our goal is to ensure feature design, architecture, and delivery is in accordance with established industry best practices for building global, scalable and extensible multi-tenant cloud services that meet the company’s product, regulatory, and industry requirements.

Looking back on your first 12 months at the company, you will have…

• Worked with Engineering leads across the engineering organization contributing to  technical decision-making required to facilitate ongoing development of products.

• Worked on the Design, architecture, and delivery of global, fault-tolerant, highly-available cloud services utilizing TypeScript, Node.js, React and various AWS services and products

• Contributed to Salesforce product and managed package development in a multi-tenant environment

• Updated on latest architectural and design best practices

• Mentored junior engineers in programming technologies, tools, and processes.

• Designed maintainable code with extensive test coverage, worked in a professional software engineering environment (with source control, dev/stage/prod release cycle, continuous deployment).

• Managed the architecture and development of integrations between hosted services and customer Salesforce instances.

• Supported end to end effort related SDLC Process Management, Safety & Soundness, Governance and application/environment Issue resolution.

• Ensured quality, security and compliance requirements are met.

• Planned, conducted, and monitored product releases.

• Stayed up to date on the most recent industry standard implementation details regarding AWS, Salesforce, and other relevant technologies.

• Provided support for escalated production incidents orchestrating different teams for issue resolution.

You will accomplish these outcomes through the following responsibilities…

• Salesforce development of features using best industry design patterns in Apex and LWC

• Salesforce managed package development, including Second Generation Packages (2GP)

• Package development using CumulusCI and Salesforce DX–based workflows (Scratch Orgs, unlocked packages)

• Use Git-based version control systems beyond basic usage, supporting collaborative development and code reviews

• Monitor and troubleshoot services hosted in AWS

• Work with CI/CD pipelines and demonstrate working knowledge of DevOps and deployment processes

• Mentor junior developers in industry best practices

• Serverless stack experience with AWS Lambda, Amazon DynamoDB, and Amazon EventBridge

What you bring to the company

• Extensive experience collaborating with Product and Engineering teams to analyze technical requirements and deliver well-architected, global, fault-tolerant, highly available cloud services

• Extensive engineering experience utilizing TypeScript, Node.js, React, and data stores such as PostgreSQL and DynamoDB

• Hands-on experience building and maintaining Salesforce managed packages, with a minimum of 2+ years of Second Generation Package (2GP) development

• Experience working with vendor software, technologies, and tools for enterprise solutions

• Deep understanding of Agile development practices and secure application development concepts (OWASP Top 10, threat modeling, etc.)

• Ability to design and implement integrations using standard patterns (REST, SOAP, JSON, XML) and modern delivery systems (Git, CI/CD tools such as Jenkins)

• Strong verbal and written communication skills, with the ability to effectively collaborate with both technical and business stakeholders

Additional skills and experience we’d prioritize (nice to have)…

• Experience building or maintaining AppExchange products

• Prior experience in Salesforce Support Engineering or product-focused teams

• Salesforce certifications (Developer or Architecture tracks)

#LIRemote

The company's AI Standard

At the company, we're not just witnessing the AI revolution – we're leading it. This is a pivotal moment in time, where being first to market with AI transforms industries and sets the bar. We've already established industry leadership in leveraging AI to revolutionize healthcare, and we expect every team member to contribute. AI here isn't optional; it's foundational. We expect you to integrate AI into your daily work – from summarizing documents to automating workflows and uncovering insights. This isn't just about efficiency; it's about making every moment more meaningful, building on trust in AI, and driving our collective success.

Join us in shaping the future of healthcare intelligence.

Where You’ll Work

The company has a hybrid work model with hubs in San Francisco, New York City, and Chicago. Roles vary — some can be performed from anywhere in the country, others are scoped to a specific region, and some are based near one of our hubs. For hub-based Dragons, we're building intentional in-office rhythms alongside the flexibility that's core to how we work. Whatever your setup, expectations will always be clear before you join.

Equal Opportunity Statement

The company provides equal employment opportunities to all applicants and employees. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

By submitting your application, you acknowledge that you have read and understand the company’s  Privacy Notice for Employees and Contractors .

This notice explains how we collect, use, and retain applicant data.