Senior Security Operations Engineer I

Who we are

The company (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At the company, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at the company means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role

As a member of our Security Operations Team, you will collaborate with a global team of engineers to monitor and respond to security events, lead security incidents as Incident Commander, and lead digital forensic investigations in support of Employee Relations, Legal, Compliance, or Information Security cases.

Although you will be focused on security incident response, you will also have the opportunity to create and maintain runbooks, and automated workflows, and assist in process refinement and implementation. You will collaborate with a diverse team of analysts, engineers, and key stakeholders on security initiatives across the company. Above all, your focus is bringing Security expertise to the table in a collaborative, humble, and practical manner.

This role is open to candidates residing in the Pacific Timezone in Canada.

You should apply if

• You want to impact the industries that run our world: Your efforts will result in real-world impact – helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.

• You are the architect of your own career: If you put in the work, this role won’t be your last at the company. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.

• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.

• You want to be with the best: At the company, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.

In this role, you will

• Monitor security events and provide technical analysis on alerts

• Lead information security incidents and employee investigations by developing the incident response strategy, lead the execution through incident closure, while providing incident updates to key stakeholders throughout the incident

• Deliver security guidance clearly and concisely for incident response and insider threat initiatives

• Coordinate the building of services, capabilities, integrations, and implementations of technologies to support security operations, incident response, and insider threat

• Champion, role model, and embed the company’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role

• 5+ years of experience in Security Incident Response

• Ability to communicate investigative findings and strategies to technical staff, executive leadership, and legal

• Ability to build scripts or tools to support the company’s investigation processes, with proficiency in Python

• Mentor and train security operation engineers on data collection, analysis, and reporting technical analysis

• Practical experience acting as a lead during security incident response, including monitoring and triaging alerts, and coordinating across teams

• Understanding of analysis and forensics techniques on macOS, Windows, and Linux

• Experience utilizing SIEM tools to perform log reviews

• Experience in cloud architecture and security (AWS, GCP) and cloud-based services

• This role will be part of our Pacific Time Zone shift and therefore must reside in the Pacific Time Zone of the United States or Canada

• This role requires participation in an on-call rotation, with the potential to work outside standard business hours, including late evenings, when responding to high-severity incidents as part of our global incident response team

An ideal candidate also has

• 3+ years of experience working on insider threat initiatives or employee investigations

• Bachelor’s or Master’s degree in Computer Science, Information Security, or a related field - or relevant industry experience

• GIAC Certified Incident Handler (GCIH) Certification

• Familiarity with common security frameworks and standards, including NIST Cybersecurity Framework, ISO 27001, FedRAMP

The compensation range shown spans approved pay zones for this role. Your primary work location determines the range applicable to you, which may be narrower than the full range displayed.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below.

Annual Base Salary

$132,600 — $171,600 CAD

Total Rewards

At the company, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working

At the company, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at the company

At the company, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that the company is a place where people from all backgrounds can make an impact.

Accommodations

The company is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [link for members] or click here if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

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Fraudulent Employment Offers

The company is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in [link for members], [link for members] or [link for members]. For more information regarding fraudulent employment offers, please visit our  blog post here .