Senior Sales Director

About the company—Why This, Why Now

Most customer data is a lie by omission.

Every consumer brand wants to know its customers. Unfortunately, almost none actually do. Data is scattered across a dozen systems, half of it contradicts the other half, and "insights" teams are forced to act on incomplete guesses. We started the company ten years ago because that gap—between what a brand believes about its customers and what is true—is the most expensive problem in the industry, and nobody had solved it.

With a lot of hard work and a little bit of luck, we did. Our patented identity resolution takes billions of messy, conflicting records and resolves them into an accurate picture of a real human being—in hours, not months. That’s not a feature; it’s the foundation everything else stands on. It’s why more than 400 brands —like Alaska Airlines, Wyndham Hotels & Resorts, DICK’S Sporting Goods, Virgin Atlantic, and Brooks Running—trust us with the one thing they can’t afford to get wrong, and why IDC named us a Leader in the category in 2026.

Now we’re doing something harder. We’re rebuilding the company as an AI-first company—not bolting a chatbot onto old software, but putting agents at the center of how customer data actually gets used. We shipped the industry’s first identity resolution agent, then the first enterprise Customer Data Agent that turns a plain-language question into a live segment without waiting on an engineering queue. The bet underneath all of it is simple, and we think it’s correct: The potential of AI will not be realized for a brand until it’s grounded and activated against a true, unified view of the customer. The market at-large is focused on intelligence, and we are focused on being  the ones who can make it trustworthy.

So here’s the honest pitch. If you want a tour of a category that’s already been figured out, this isn’t it. If you want to help decide what the next version of an entire industry looks like—alongside people who are remarkably exceptional at what they do, solving a problem that requires deep, sustained focus—this is one of the few places that work exists. Our goal is to build a highly impactful, generational business.

We measure our success by one standard: whether what we build moves the business. Return on cognition, not return on hype. If that’s how you want to be measured, we would love to speak with you.

The Role

As a Senior Sales Director at the company, you will collaborate with motivated strike teams of internal technical & business strategists in pursuit of driving significant new business growth. This role is tailored for an accomplished enterprise seller with a strong background in technical selling who can effectively bridge business and technology, delivering compelling solutions to complex client needs. You will play an integral role in the company’s growth by ensuring predictable revenue attainment and market penetration with the company’s suite of products. Your responsibilities will span various facets of our growth strategy, contributing to process enhancements, go-to-market strategies, messaging refinement, and fostering seamless collaboration across departments. The Senior Sales Director reports to the RVP, Sales.

Interesting Problems

• Proactively identify and drive new opportunities through targeted prospecting and networking to continually build your pipeline.

• Construct, forecast, and manage sales activities and pipeline to achieve revenue targets and support company growth goals.

• Define and execute the company’s sales plan for your named accounts, proactively seeking out and cultivating new client relationships.

• Commitment to understanding client needs and challenges to build aligned customer-focused solutions with a consultative approach.

• Regularly communicate traction, friction, and insights from the field to enhance customer engagement and advance deals.

• Leverage CRM tools (e.g. Salesforce) to manage daily and weekly sales activities, pipeline management, and forecasting to ensure consistent, above-quota performance.

• Partner closely with cross-functional teams (marketing, pre-sales, product, professional services, finance, and legal) to create a seamless customer experience.

• Maintain up-to-date knowledge of relevant industry trends and competitive landscape.

• Actively drive conversations and collaborate with ecosystem partners, systems Integrators (Deloitte, Slalom, Accenture, etc), Clouds (Microsoft, AWS, Google) and ISVs (Databricks, Snowflake, Braze, etc)  to expand pipeline opportunities and enhance the effectiveness of sales efforts within target accounts.

• Actively engage in client interactions, especially at the executive level, and support contract negotiations and deal execution as needed while ensuring to balance customer needs with company goals, including owning commercial renewals for existing customers.

Success Measures

Within the first year, you will

• Achieve at least 100% of assigned new business and commercial renewal targets, with a clear view of deal risks and next steps.

• Maintain approximately 3× qualified pipeline coverage against the remaining new business target. Keep strategic opportunities current in Salesforce, with documented customer outcomes, decision criteria, stakeholders, and close plans.

• Build relationships across business and technical leaders in priority accounts, connecting the company’s capabilities to a measurable customer problem and a credible path to value.

• Identify where AI creates a meaningful customer outcome, develop qualified opportunities around those use cases, and share field insights that improve our messaging and sales approach. Use approved AI tools to improve research, preparation, and follow-through while maintaining the quality of customer interactions.

• Generate partner-influenced opportunities and turn deal wins, losses, and customer feedback into actionable improvements for Sales, Technology, and Marketing.

About You

• 12 years of experience in technical sales, with a deep focus on data platforms, ideally within a SaaS technology-driven organization.

• Expertise in driving revenue growth and exceeding sales targets in complex, high-growth environments, particularly in data infrastructure, analytics, and AI-driven solutions.

• Expertise in MEDDPICC, technical sales methodologies, including solution selling, consultative sales, and architecting customized data platform solutions for enterprise clients.

• Proven ability to build strong, long-term relationships with technical and business stakeholders at all levels, particularly C-suite and data-driven executives, by translating complex data capabilities into actionable business outcomes.

• Deep technical understanding of modern data architectures, cloud-based data platforms, data lakes, ETL/ELT processes, data warehousing, and advanced analytics tools, including AI/ML capabilities.

• Exceptional presentation and communication skills, able to articulate the value of data platforms to both technical and non-technical audiences through detailed product demonstrations, technical deep dives, and high-level strategic discussions.

• Ability to travel for prospective client meetings, conferences, and company meetings.

Location

San Francisco Bay Area, CA

This role is open to candidates based in the San Francisco Bay Area and will be fully remote. We value opportunities for collaboration, connection, and learning, while supporting a remote work environment for this position.

Compensation

Base Salary:  $180,000. Individual compensation within this range will depend on several factors, including your skills, experience, education/training, geographic location and the level at which you join. We also consider internal equity, market conditions, and overall business needs.

Cash Incentives: Cash incentives are also available.

Stock Options:  The opportunity for ownership is an exciting part of the company’s total compensation package. Every employee at the company receives a new-hire equity grant, commensurate with the scope of their position.

Benefits

We offer all the benefits you'd expect from a great place to work: comprehensive healthcare coverage with a choice of medical plan options, transportation subsidies, a comfortable work environment with plenty of snacks, and employee experience programs and perks. We also offer self-managed PTO and the flexibility to do your best work in the way that works for you. We provide an inclusive environment where you'll be challenged to find and unlock your full potential, surrounded by a team of world-class people driving for excellence. For more details on our benefits, please see our US Benefits & Perks Guide .

The company is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, and reproductive health choices), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as someone with a disability, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.