Senior Project Manager (Fully Remote)

The company is the global leader in improving debt collections results through technology . With its team of experts spanning 4 continents , the company has been serving financial institutions for over two decades in more than 52 countries . Consistent with our goal of becoming the most admired company globally in the Debt Collections software market, the company has been repeatedly acknowledged by independent advisors , such as Gartner, Oliver Wyman, and Arum.

Our people constitute the source of inspiration that drives us forward and helps us fulfill our purpose of being role models for a better world.

This is your chance to be part of a highly motivated, diverse, and multidisciplinary team that embraces breakthrough thinking and technology to create software that serves people. We offer a creative, fun, and above all, inspiring working environment that fosters team spirit and promotes the greater good. We are positive and eager to learn and explore. We are committed to our vision.

Our shared Values

• We are transparent and direct

• We are positive and fun, never cynical or sarcastic

• We are eager to learn and explore

• We put the greater good first

• We are frugal and we do not waste resources

• We are fanatically disciplined, and we deliver on our promises

We are the company! Are you?

We are currently looking for a Project Manager to join our global delivery team as a fully remote worker. Reporting to the Head of PMO, this is your chance to be part of a highly motivated, diverse, and multidisciplinary team that has embraced Breakthrough Thinking and has sustainably delivered double-digit growth rates.

As a Project Manager , you will be working closely with our customers throughout the preparation and implementation phases of the project. You will also be providing support both at an operational and technical level along with a team of highly skilled professionals.

Role Responsibilities

• Plan, manage, and deliver technical projects from initiation to closure

• Collaborate with cross-functional teams (engineering, QA, product, customer success and operations) to define project scope, goals, and deliverables.

• Facilitate communication between technical teams and stakeholders, translating business requirements into actionable technical tasks.

• Identify risks, issues, and dependencies, and develop mitigation strategies per project.

• Conduct regular project status meetings and prepare progress reports for leadership( e.g,. Steering Committee Meetings)

• Prevent and control scope by using change control processes

• Internal & external Project Reporting (On time / In budget / PnL/ NPS)

• Continuously improve project management processes and tools

• Leading the Contracting process with customers who have chosen us as a preferred vendor

• Negotiations and Hands-on approach

Requirements

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology or related discipline University Degree

• At least 5 years of work experience in Software Development Projects with 3+ years of experience in managing complex projects. Experience in Banking Projects will be highly appreciated

• Proven track record of successfully delivering projects within scope, time, and budget

• Ability to handle multiple tasks & requests (e.g,. managing 2 Projects simultaneously)

• Experience working with Waterfall / Agile / Hybrid development methodologies

• Open and transparent communication style, willing to surface and champion the tough issues

• Strong leadership skills, interpersonal skills, negotiation skills and organizational skills.

• Excellent problem-solving and decision-making skills

• Excellent written and verbal communication skills in English

• Project Management specific certifications will be considered a plus (PMP / PRINCE2 or Agile/ Scrum)

Since we implement our software globally, our project teams are required to travel. Travel time can be 25% annually, provided that there are no travel restrictions.

Benefits

At the company we help our people to achieve excellent results by creating a work environment that encourages individual and team success.

• Fully remote work setup

• Competitive salary

• Inclusive work environment & Well-being Program

• A clear induction program & a mentoring buddy to help you

• Private health insurance allowance

• Unlimited time off