Senior Product Manager, Observability

WHO WE ARE

The company is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 33 global cloud data center locations, the company is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. In December 2024 the company announced an equity financing at a $3.5 billion valuation. Founded by David Aninowsky and self-funded for over a decade, the company has grown to become the world’s largest privately-held cloud infrastructure company.

The company Cares

• 100% company-paid insurance premiums for employee medical, dental and vision plans.

• 401(k) plan that matches 100% up to 4%, with immediate vesting

• Professional Development Reimbursement of $2,500 each year

• 11 Holidays + Paid Time Off Accrual + Rollover Plan

• Commitment matters to the company! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year

• $500 stipend for remote office setup in first year + $400 each following year

• Internet reimbursement up to $75 per month

• Gym membership reimbursement up to $50 per month

• Company paid Wellable subscription

Join the company

The company is seeking a highly skilled and experienced Senior Product Manager, Observability to own the Observability solution that provides telemetry ingestion, querying, visualization, alerting, and retention for the company customers. The ideal candidate brings deep technical fluency in observability infrastructure, distributed systems monitoring, and cloud-native telemetry, combined with a strong product instinct for developer and operator experiences. This is a highly visible role in a high-growth technology company, which will require close partnership with Compute, Networking, and Platform teams to ensure every new infrastructure launch is observable by design. This is your opportunity to join our fast growing team and leave your mark on the company and the future of Cloud Infrastructure.

Key Responsibilities

• Own the end-to-end Observability Platform roadmap across telemetry ingestion, querying, visualization, alerting, and retention for large-scale GPU clusters and multi-tenant cloud environments

• Define the company's observability strategy across bare metal, VMs, Kubernetes, and managed services, aligned to infrastructure roadmap, reliability goals, and customer experience

• Drive the customer-facing observability surface across dashboards, APIs, telemetry pipelines, and topology-aware insights

• Translate low-level signals across GPU, CPU, memory, storage, and network into actionable health views, alerts, and debugging workflows for customers

• Work closely with engineering on technical tradeoffs across metrics agents, collectors, data models, telemetry pipelines, APIs, and retention architecture

• Build products for distributed AI environments by understanding how training and inference workloads behave across nodes, clusters, schedulers, and network fabrics

• Define health models that help customers quickly identify degraded nodes, performance anomalies, and cluster bottlenecks at fleet scale

• Ensure new infrastructure and platform launches are observable by design through strong partnership with compute, network, and platform teams

• Stay current on modern observability stacks and AI infrastructure trends, including how GPU workloads change performance analysis, cost attribution, and operational workflows

Qualifications

• 7+ years of product management experience in cloud infrastructure, observability, monitoring, or developer platforms

• Deep understanding of observability and monitoring systems, including metrics, logging, tracing, alerting, and telemetry pipeline architecture

• Experience defining product strategy and roadmaps for platform or infrastructure products at scale

• Strong technical background — ability to engage with engineering on telemetry agents, data models, query engines, retention, and distributed systems

• Experience with GPU, AI/ML, or HPC infrastructure monitoring and the unique observability challenges of training and inference workloads

• Track record of shipping developer- and operator-facing products with measurable impact on reliability, time-to-detect, or operational efficiency

• Experience working across cross-functional teams (engineering, design, marketing, sales) in a fast-paced environment

• Excellent written and verbal communication skills, with the ability to translate complex technical concepts for diverse audiences

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience)

Compensation

$175,000- $195,000

Final compensation will vary depending on years of experience, background/skill set, location, and applicable laws.

INCLUSION & PRIVACY

We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences, and we prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. The company will consider qualified applicants with arrest or conviction records in accordance with applicable laws and will not conduct a background check until after an offer of employment has been extended and accepted.

We also take your privacy seriously. We handle personal information responsibly and follow applicable laws, including U.S. privacy rules and India’s Digital Personal Data Protection Act, 2023. Your data is used only for legitimate business purposes and is protected with proper security measures.

Where allowed by law, applicants may request details about the data we collect, access or delete their information, withdraw consent for its use, and opt out of nonessential communications. For more details, please see our Privacy Policy [link for members]