Senior Product Manager, Enterprise (Remote)

ABOUT the company

The company's mission is a big one – to improve the standard of care across the US healthcare system. We’ve built AI-powered technology that helps healthcare providers deliver safer, higher-quality care - starting with the first real-time medical review platform built to fix clinical and compliance risks before they impact patients.

Each year, 1 in 20 people in the U.S. experiences a medical diagnostic or compliance-related mistake. Most providers lack the time, staffing, and tools to mitigate these issues - so they go unnoticed, impacting care quality and increasing clinical and financial risk.

The company is building the AI-powered platform that helps providers deliver safer, more consistent care by mitigating risk early and aligning patient visits with clinical best practices. Our goal is to give every provider in the U.S. the tools to deliver clinically excellent, data-driven care - at scale.

The company was founded in 2021. Since then, we’ve grown to serve over 250,000 providers across all 50 states who use the company to take better care of their patients and ensure data-driven, compliant care. We’re a Series A company with over $30MM in funding from First Round Capital, Left Lane Capital, and Menlo Ventures.

We're hiring our next Senior Product Manager for the Enterprise side of the company. You’ll own the product our enterprise customers live in every day: every interface a customer touches, the integrations that connect us to their EMR, and the implementation process that gets them live.

Enterprise healthcare customers are demanding, their data is messy, and their timelines are real. Your job is to ensure the company is a product that a 5000-clinician organization can adopt in weeks instead of quarters; and to build the loop making the next customer faster than the last.

WHAT YOU'LL OWN

Customer-facing surface area. The web app, our notifications service, reporting, our API, and permissions. Everything a customer sees, uses, and administers.

EMR integrations. The connective tissue of the product. You'll decide what we build, what we buy, and how we make integrating with a new EMR go from a project to a configuration.

Implementations. Large enterprise rollouts, where you'll be close to the customer and accountable for time-to-value. And productizing our smaller implementations, turning repeated manual work into product so the team scales without headcount.

WHAT YOU'LL DO

• Own problems end-to-end: discovery, definition, build, launch, and the follow-through after launch.

• Work shoulder-to-shoulder with engineering. You'll be in the technical detail on integrations, data models, and permissions — enough to make real tradeoffs instead of just relaying them.

• Turn implementation work into product. Find the manual steps, the spreadsheets, and the one-off scripts, and replace them.

• Partner with sales, CS, and implementation on live accounts — and bring what you learn back into the roadmap.

• Sit with providers and administrators. Understand their workflow before proposing a solution.

YOU'LL BE GREAT AT THIS IF

• You have 3–6+ years in product at a B2B SaaS company with a genuinely high product bar, and you can point to what you shipped there.

• You've worked deeply with an engineering organization. You're comfortable in technical discussions on APIs, integrations, and data, and engineers seek you out rather than tolerate you.

• You've owned something with real customers and real consequences, ideally including enterprise accounts, integrations, or implementation.

• You're a clear, concise communicator who can hold a line on priorities across engineering, GTM, and customers.

• You learn domains fast. Healthcare compliance is learnable; the willingness to go deep is not.

• You balance intuition and data, and you're comfortable deciding without complete information.

• You are technical enough to prototype, query the database, or read the code.

NICE TO HAVE

• Experience with healthcare data or EMR integrations.

• Background in a delivery, forward-deployed, or implementation-adjacent product role.

Compensation: $200,000 - $250,000

We are committed to offering a comprehensive and competitive total rewards package, including robust health benefits, commuter benefits, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

BENEFITS OFFERED INCLUDE

• 401(k) Retirement Savings Plan

• Equity Compensation

• Dinner Provided via DoorDash & stocked kitchen for NY employees

• Medical, Dental, and Vision coverage coverage of up to 100% premiums for you and your family

• HSA / FSA

• 11 paid holidays each year

• Unlimited PTO

• Training and professional development

• Hybrid Work Schedule (4 days onsite, 3 if located > 1 hour away)

WHAT IT MEANS TO BE "ONE OF US"

Bias to Action: the company teammates do not wait to make reversible decisions or seek unnecessary approval. We quickly decide and move forward. If the decision was incorrect, we quickly reverse it and move forward.

Thinks for themselves: the company teammates do not take things at face value. We ask "why" until base truth is reached. If a better solution is present, the company teammates use it, regardless of status quo.

Negative Maintenance: The opposite of high maintenance isn’t low maintenance - it’s negative maintenance. The company teammates are poised under pressure, self-motivated, self-improving, self-disciplined, self-aware, and non-defensive.

Expect Excellence: We hold ourselves to exceptionally high and continuously rising standards. We strive for thoughtfulness in our decision making, and for speed and quality in our execution. We acknowledge trade-offs and communicate proactively.

Communicate with Clarity: the company teammates communicate concisely, directly, and purposefully. We optimize for ensuring our points are easily understood the first time.

We are aware of fraudulent job offers claiming to be from the company. All legitimate communication comes from the company [link for members] or [link for members] [link for members] and we will never ask for money or sensitive personal information as part of our hiring process. If there are any questions please direct them to [link for members] [link for members]