Senior Product Manager - AI Innovation

Come join a company who is a key leader in the industry scaling the next core commerce infrastructure and on the path from $100M to $500M! Founded in 2012, the company helps brand manufacturers, distributors, and retailers in over 80 countries collaborate to win on the digital shelf. As the market leader globally, our products are shopper-centric, frictionless, and create memorable commerce experiences. Our products provide a competitive edge through experiences that improve brand trust, amplify product differentiation and assortments, increase conversion rate, improve profit margins, and speed time to market.

Learn how the world’s largest brands, including Mars, L'Oreal, Coca-Cola, Bosch, and GSK, as well as retailers and distributors such as E.Leclerc, Carrefour, Metro, and Intermarché use the company everyday to stand out on the digital shelf.

At the company, we strive to embody an equitable, diverse, and inclusive company culture. We are united across countries, levels, tenures, and a host of other dimensions of diversity. We understand that while work is just one aspect of who we are, a truly inclusive culture accounts for the full authenticity of every single human being that works here.

About the Opportunity

As a Senior Product Manager on an AI Innovation team, you'll own the vision and strategy for a body of work at the intersection of AI and our core PXM platform. This is a building role: you're expected to move fast from idea to shipped value, experimenting and prototypes alongside the team. You'll frame strategic options for leadership, run discovery on problems that don't have an obvious answer yet, and partner closely with your engineering and design counterparts (your "trio") to bring things to life. You'll also build credibility with Customer Success, Sales, Marketing, Solutions Advisory, Support, and R&D so your releases initiates are understood and adopted across the org.

This role sits within the company’s AI Innovation group, so genuine curiosity about AI matters, along with a track record of turning emerging technology into meaningful customer value.

Responsibilities

• Set and champion the vision and strategy for your AI Innovation area, tied explicitly to the company’s business objectives; moving quickly and adapting as you learn, while articulating a clear and compelling vision for the future.

• Lead discovery with customers, partners, and internal stakeholders to uncover underlying use cases, needs, and business outcomes.

• Use AI to speed up and scale signal collection, pairing it with traditional discovery methods like customer interviews, competitive intelligence and usage analytics.

• Hands-on AI fluency: direct experience building with LLMs, agents, and AI tools

• Run tight experiments and pilots: define hypotheses and success metrics, test in small increments, and own decisions about what scales, holding your team accountable to shipping value quickly

• Partner with your engineering manager and designer to run the trio effectively, and step in when that partnership isn't working

• Build and maintain relationships with Customer Success, Sales, Marketing, Solutions Advisory, Support, and R&D to keep AI Innovation work aligned with the rest of the organization.

• Identify synergies and risks across teams before they become problems, proactively solve across team leads and bring recommendations to the people who need to decide

• Communicate status, progress, and blockers to senior leaders, and present to internal and external audiences, tailoring the message for each

• Work through disagreement and misalignment directly and constructively, building trust along the way

• Act as the face of your product area, internally and with customers

Requirements

• 5-8 years of product management experience, or equivalent experience owning outcomes in an ambiguous, fast-moving environment

• Demonstrated product judgment: you can frame strategy, weigh trade-offs, and defend a point of view to senior leaders

• Hands-on AI fluency: direct experience with LLMs, agents, and AI tools. You have real experience building AI products, leveraging AI to optimize your output and promoting AI ways of working across your team.

• Experimental discipline: comfortable defining hypotheses, setting success metrics, running pilots, and making clear, data-driven calls from the results

• A track record of leading discovery with technical audiences and distilling ambiguous feedback into a clear plan

• Experience prioritizing across competing time horizons, with the judgment to say no to work that doesn't serve the objective

• Communication that bridges audiences: equally effective with engineering teams and business stakeholders, and comfortable presenting to both internally and externally

• A history of landing cross-team or cross-company initiatives that moved a company-level metric

• Resilience and a bias to action in ambiguous situations, with the ability to create clarity for the people around you

#LI-MP1

At the company, we maintain 3 core principles as part of our  Compensation Philosophy :

• We pay market rates, which are competitive and equitable

• We pay based on performance and proficiency, not tenure

• We adjust proactively; when the market moves, we do too

The posted compensation range reflects the base salary for this position. In addition to base salary, some eligible roles may also have a commission plan or a bonus incentive. All full-time employees are invited to participate in our Total Rewards plan, which includes health & medical benefits, PTO, and more. Offers to join the company are based on a few criteria, including the scope of the role, the candidate’s work experience, targeted skills, internal equity of the team, and external market data.

National Pay Range

£93,500 — £110,000 GBP

The company loves a good success story and it would be our privilege to help write yours! We recognize that talent and potential come in all forms and that years of experience does not guarantee on-the-job effectiveness or leadership potential. Our hiring process involves recognizing a person’s achievements, subject matter expertise, and passion, not just check marks next to a job description. If you have an interest in our roles please do not hesitate to apply - we would be happy to speak with you!

A member of Talent ' [link for members] ' will be reaching out about next steps if we would like to move forward.

The company’s mission is to empower brand manufacturers to win on the digital shelf.

Helping brand manufacturers to win online is what we do. Our culture is who we are. We are empowered. We are positive thinkers. We take action. We care deeply. These values have driven the company’s growth and earned the company numerous top workplace awards.

We are headquartered in Boston, Massachusetts and have hubs in Lisbon (Portugal) and Sydney (Australia). If you are excited to work in a fast-paced environment with a team that values agility, curiosity and passion, we want to hear from you!

As part of the hiring process, we may be conducting reference checks with your provided contacts.

Please see our  Candidate Privacy Statement for information on the personal data we process in connection with your application.

An Inclusive Place To Work

The company does not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Studies have found that people of color and women do not apply to jobs if they do not meet all the requirements. At the company we are committed to empowering a diverse workforce. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Accommodations

The company is committed to an inclusive hiring process, and we aim to provide accommodations for persons with disabilities. If you need any accommodations for the application or throughout the interview process please contact [link for members] .

We take your security seriously. When applying for a position with us, please be aware of the following:

Official Communication Channels

All legitimate communications from our team, including interview requests and job offers, will only come from an email address ending in [link for members]. We will never use generic email addresses (like Gmail or Yahoo) or ask you to communicate through unofficial channels.

Verify Job Postings

Always verify the legitimacy of any the company job posting by checking our official website's careers page. If a position is not listed there, it is not a genuine the company opening.

Secure Application Process

We use secure applicant tracking systems and encrypted communication channels to protect your sensitive information and documents throughout the application process.

No Payments Ever Required

Legitimate employers, including the company, will never ask for upfront payments for applications, training, or equipment. Any request for payment is a clear sign of a scam.

Personal Information Requests

Sensitive personal information, such as bank details or social security numbers, will only be requested after a formal job offer has been made and exclusively through secure, verified channels.By being aware of these protocols, you can help us ensure a safe and secure application experience.