Senior Product Manager - AI Gateway

The AI orchestration of your wildest imagination.

The company is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.

Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:

• Cultivated a community of more than 650,000 active developers and builders

• Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects

• Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation

That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try the company out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.the company.cloud/register [link for members]

We’re in a defining moment of an incredible journey. Come and build with us.

AI is now part of almost every workflow built on the company. But before a new user can build their first AI automation, they often hit a wall: sign up with a model provider, create an API key, add billing, and paste credentials into the company. Many people never get past that step.

The Relay team removes that wall. With Gateway credits, the company Cloud users get leading AI models and services such as web search, scraping and document parsing built in, with no keys to manage. A new user can open a template or ask the AI assistant to build something, and it just works on day one.

MAKE DAY-ONE SUCCESS THE DEFAULT

• Own the Gateway credits experience end to end: from sign-up to first successful AI workflow or Agent, to ongoing usage.

• Remove credential friction across the product. Work with the Growth, Agents and the company Assistant teams so new users land on services that work out of the box.

• Decide which models and services we offer, and how we price and package them for users..

BUILD AND RUN PROVIDER PARTNERSHIPS

• Own relationships with model and tool providers, from first conversation to signed deal.

• Lead commercial negotiations, including volume commitments, pricing and terms.

• Partner with Finance on commitment approvals and consumption forecasting.

• Decide when to add, expand or drop a provider, based on user demand, quality and cost.

SHAPE THE ENTERPRISE AI GATEWAY

• Lead discovery with enterprise customers and prospects: platform teams, IT and security leads, and AI owners.

• Turn what you learn into a clear product strategy, and be honest about what to build, what to pause and what to stop.

• Define the core capabilities: virtual keys, budgets and spend limits, model access policies, usage reporting and audit.

• Consider how the gateway works for self-hosted and Cloud customers. Work closely with engineering and our Cloud team on deployment questions.

• Help define how the enterprise gateway is packaged and sold, together with Sales, Finance and leadership.

LEAD ACROSS TEAMS

• Work with a dedicated engineering team, and with design, as one product team.

• Coordinate with teams that own nearby areas, such as identity and access management, governance, billing and the Cloud experience.

• Keep leadership, Sales and Customer Success informed, and bring them clear recommendations.

REQUIREMENTS

MUST-HAVES

• Experience as a PM for AI infrastructure, developer platforms or LLM tooling (for example AI gateways, model APIs, or AI platform products), or for enterprise admin and governance products (for example access control, policy, spend management or audit).

• Hands-on experience with partner or vendor deals: you have negotiated terms, not only managed relationships.

• A strong grasp of usage-based pricing, unit costs and consumption forecasting.

• Comfort talking with enterprise buyers: platform engineers, security teams and IT leaders.

• Builder mindset: You’re entrepreneurial and hands-on, and you enjoy moving from an ambiguous problem to a prototype, shipped product, and iteration quickly.

• Technical fluency: You’re comfortable reasoning about APIs, integrations, authentication, schemas, data flows, and system constraints and can partner deeply with engineers.

• Data fluency: You can define meaningful success metrics, investigate product behaviour and funnels, and combine quantitative evidence with qualitative insight and product intuition

NICE-TO-HAVES

• You have built or run an LLM gateway or proxy, or worked closely with tools like LiteLLM, Portkey or similar.

• Experience with products that run both self-hosted and as SaaS.

• You’ve built products for technical users and understand what great developer and builder experiences look like.

• You’ve worked on products involving third-party APIs, authentication, developer platforms, or integration ecosystems.

• You’ve built products alongside developer communities, contributors, or external ecosystems.

Why join us?

At the company, you’ll work on the heart of the product experience - shaping how builders go from an idea to a workflow they trust in production. Your work will influence some of the most fundamental parts of the company: how people build, connect services, access powerful capabilities, understand what’s happening in their workflows, and scale from simple automation to complex AI-powered systems.

You’ll join the company at a stage where the product and company are scaling rapidly, but there is still enormous opportunity to define what a world-class automation building experience should feel like. You’ll have the autonomy to identify important problems, work deeply with users and technical teams, and turn ambitious ideas into product experiences people rely on every day.

Sound like a challenge you’re excited to take on?

Apply now - and help us build the future of automation

The company is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.

We can sponsor visas to Germany; for any other country, you need to have existing right to work.

Our company language is English.

You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at the company [link for members] ([link for members]

Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.

BENEFITS

• Competitive compensation 💸 – We offer fair and attractive pay.

• Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of the company with equity.

• Work/life balance 🏖️ – We work hard but ensure you have time to recharge:

• Europe: 30 days of vacation, plus public holidays wherever you are.

• US: 20 vacation days, 8 sick days, plus public holidays wherever you are.

• Health & wellness 🩺 –

• Europe: We provide benefits according to local country norms.*

• US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.

• Future planning 💰 –

• Europe: We provide pension contributions according to local country norms.*

• US: 401(k) retirement plan with a 4% employer match.

• Financial security 🛡️ –

• Europe: We provide benefits according to local country norms.*

• US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.

• Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.

• A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!

• Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.

• Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.

• Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.

*Country and/or State specific details provided in your employment agreement.