Senior Product Designer

WHO ARE WE?

The company is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.

We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.

We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. The company is a team of researchers, engineers, designers, and more, who are all passionate about their craft.

We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!

About the Role

We're looking for a Senior Product Designer to help shape the future of our modelling products at the company. In this role, you will design intuitive experiences for complex workflows, working at the intersection of cutting-edge technology and user needs.

You'll collaborate closely with product managers, engineers, and the ML team, owning the end-to-end design process and acting as a key stakeholder in prioritization and strategy decisions.

You'll work on experiences that are defining how models are trained and deployed, and your contributions will directly impact real people in their daily work.

What You'll Do

• Own the design process end-to-end for your product area, identifying opportunities to improve user experience and drive product impact

• Design intuitive, user-friendly experiences that balance technical complexity with accessibility and ease of use

• Collaborate closely with product managers, engineers, and stakeholders throughout the product development lifecycle

• Conduct user research to understand needs, validate design decisions, and translate insights into actionable design improvements

• Maintain a high craft and quality bar, ensuring every detail contributes to a cohesive and polished experience

• Contribute to design systems and patterns that scale across the North platform

• Partner with engineering to ensure designs are implemented with fidelity and make pragmatic tradeoffs when needed

You're Likely a Good Fit If You Have

• Product Design Experience: You have 4+ years experience designing digital products with a strong portfolio that demonstrates your process, systems thinking, and measurable impact on user outcomes.

• AI and Agentic Fluency: You have a strong understanding of AI concepts and agentic systems, including how models reason, use tools, and orchestrate multi-step workflows. You stay current on AI trends and can design interactions that make complex agentic behaviours understandable and controllable for users.

• Cross-Functional Partnership: You have a collaborative approach to product development, working closely with Product Managers to identify opportunities, with Engineers to navigate technical constraints and review implementations, and with stakeholders across the organization to align on solutions.

• User-Centered Approach: You have a deep commitment to understanding user needs through research, data, and direct engagement. You drive research initiatives, translate findings into design decisions, and stay informed on industry trends that shape the product landscape.

• Design Excellence: You have a meticulous attention to craft and detail. You're proficient in Figma, build scalable patterns and systems, and consistently elevate the quality of everything you touch. Bonus points for strong visual design skills in typography, layout, colour, and composition.

• Communication Skills: Clear, proactive communication that keeps distributed teams aligned. You document decisions, articulate design rationale to diverse audiences, and create shared understanding across geographies and disciplines.

FULL-TIME EMPLOYEES AT the company ENJOY THESE PERKS

• A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.

• Full health and dental benefits, including a separate budget for mental health.

• RRSP matching, 401K, Pension Scheme.

• 100% Parental Leave top-up for up to 6 months, for either parent.

• Annual enrichment benefits:

Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.

Education & learning stipend for conferences, courses, and coaching.

• 6 weeks of paid vacation (30 working days!)

• Budget for traveling to other offices if you are remote, plus an annual company offsite.

HOW AND WHERE WE WORK

• the company is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.

• For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.

• For those not near an office: a co-working benefit so you can work alongside others in your city.

• Everyone receives a $500 home office stipend to set up your workspace properly.

If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.

We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form [link for members] and we will work together to meet your needs.

We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.

Beware of Scams: the company will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the the company careers page and LinkedIn only, with all communications from the company employees coming from an @the company.com or @cw.the company email alias. If jobs are viewed on other sites then please verify these through our official careers [link for members] page.