Senior Manager, Paid Social

At the company, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

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The company is looking for a  Senior Manager, Paid Social to join our growing Biddable Media team.

The Senior Manager owns paid social strategy and execution for client projects of moderate scope with limited oversight. This person translates business objectives into effective channel approaches, solves complex activation challenges and develops compelling performance stories tied to client outcomes.

This is a hybrid role, based in any of our US offices—New York City, Boston, Chicago, San Francisco, Indianapolis, or Lambertville (NJ)—or remotely within the US, depending on team and business needs.

What you’ll do

• Translate client business goals, audience needs and campaign objectives into paid social channel strategies.

• Oversee tactical planning, forecasting, activation, optimization and analysis across assigned accounts.

• Develop test-and-learn initiatives that evolve account performance and expand paid social capabilities.

• Address complex performance concerns through audience, bidding, creative, placement or account-structure changes.

• Supervise campaign launches, identify process gaps and improve practice documentation and workflows.

• Translate media metrics into meaningful business insights, recommendations and ROI narratives.

• Own or support recurring client updates and deliver clear presentations on performance, insights and next steps.

• Guide junior team members on strategy, delegate work appropriately and contribute to their development.

• Manage cross-functional relationships with Client Experience, Analytics, Strategy, Ad Operations, Creative and partner agencies.

This position is a perfect fit for you if

• You are an expert campaign storyteller who can make complex performance data understandable and actionable.

• You bring proposed solutions when escalating issues rather than simply identifying problems.

• You are comfortable serving as a developing channel authority for clients and internal teams.

• You enjoy testing new ideas and turning successful learnings into repeatable practices.

• You communicate with confidence, clarity and an awareness of your audience.

What you should have

• 4+ years of experience in digital media, including significant hands-on paid social campaign management.

• Experience translating client business objectives into channel strategy and tactical recommendations.

• Demonstrated success managing complex campaigns, restructures or performance challenges.

• Strong understanding of audience strategy, campaign measurement, optimization and testing.

• Experience presenting campaign recommendations and results to clients.

• Ability to oversee multiple projects and balance competing priorities.

• Experience mentoring junior practitioners or providing workstream leadership.

• Healthcare or pharmaceutical media experience is preferred.

Pay Range: $75,000-$90,000

The anticipated salary range for this position is listed above. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to experience, skills, qualifications, geographic location, and internal parity.

The company is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile  here .

We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life. The company offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning.  Learn more about our great benefits and perks and search specific offerings in your region at:  [link for members] .

At the company, we believe we're at our best when we're connected. Our the company Hybrid and Regional Teams (the company HART) approach is designed to foster collaboration, learning, innovation, and meaningful relationships while providing flexibility where appropriate.  Because our workforce spans multiple countries, regions, and client needs, work arrangements may vary by role and location. Some positions offer hybrid or remote flexibility, while others require regular in-office presence. For example, certain teams and regions, including some of our UK operations, have office-based requirements. Your recruiter will discuss the specific expectations for the role you're pursuing during the interview process and keep you informed throughout the hiring journey. For employees located within a one-hour commute of a the company office, we require in-person attendance two days per week, either from a the company office or when working onsite with clients. Employees in regions without a nearby office may work remotely and come together throughout the year for collaboration, culture-building, learning, and team connection opportunities. While these guidelines reflect our current workplace model, we understand that everyone’s circumstances are unique. If you require additional flexibility, we welcome an open conversation with your recruiter and our HR team to discuss your needs and determine what may be possible.

The company is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where the company operates. Should you require accommodations throughout the interview process please let your recruiter know.

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