Senior Implementation Consultant – Pharmacovigilance / Safety Systems (Remote)

The company Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of the company are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Help us transform and bring innovation to Drug Safety and Pharmacovigilance!

The company is looking for an experienced Senior Consultant to join the Safety Professional Services team and support implementations of our Vault Safety solution. We want innovative thinkers with deep implementation expertise who are ready to challenge the status quo with new technology.

As a key member of our Professional Services team, you will work side-by-side with customers and our manager to implement Vault Safety. In this role, you will drive the overall delivery of Vault Safety covering the Project Manager and/or Solution Architect role. You will define and drive business processes, drive the project team in delivering the solution, and guide our customers throughout the implementation programs and best practices.

Opportunities are available across the UK for this role; this is a 'work anywhere' position, as long as you are close to an airport and are able to meet travel requirements. Qualified UK-based candidates are encouraged to apply.

What You'll Do

• Drive life sciences, customers, in the rapid configuration and implementation of Vault Safety

• Act as project manager and/or solution architect in global or complex implementations across all the different phases: workshop preparation and delivery, requirements gathering, gap analysis, configuration, validation, and customer training

• Deliver subject matter expertise on implementation methodology and best practices

• Collaborate with partners involved during the implementation

• Collaborate with internal and cross-team stakeholders and contribute to the Safety practice development

• Mentor project team and junior consultants

Requirements

• 5+ years of working experience in the life sciences industry with the majority spent in Drug Safety, Pharmacovigilance, Healthcare, or adjacent Safety Industry

• 3+ years spent in a technology consulting role with solid experience in complex or global implementation projects as one of the following: consultant, business/functional analyst, or project manager

• Excellent knowledge of implementation methodologies for SaaS solutions

• Proven ability to deliver on quality, time, and budget

• Longstanding passion for technology and hands-on experiences

• Ability to work autonomously in a fast-paced, high-growth environment

• Fast learner, ability to adapt, and to embrace changes

• Proactive with good interpersonal skills, a good team player

• Excellent written and oral communication skills in English

• Fluent in a second language: Italian, Spanish, French, or German

• Proficiency in MS Office (e.g. Excel, Word, PowerPoint, etc.)

• Ability to travel upon business requirements

• Bachelor’s degree or equivalent required

Nice to Have

• Fluent in 2nd language: Spanish, French, Italian, or German

• Direct experience with systems such as Oracle Argus, ARISg, and/or other drug safety applications

Interviewing with the company

We value your time and believe in a transparent hiring process. Here is the process you can expect.

• Follow the application process and submit your resume.

• Within 3 days, you will receive a link to a personality assessment administered by a third party, unless you have already completed it with the company previously.

• Once you complete the assessment, our team will review your full application package and follow up via email with our decision.

• If moving to the interview stage, the process is as follows:

• A conversation with the hiring manager

• A practical case exercise

• A final conversation with our group's Senior Leader.

• Once all interviews are complete, the manager will be in touch with a final decision.

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The company’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

As an equal opportunity employer, the company is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [link for members]