Senior GTM Operations Specialist - Peterborough (remote)

Seni or GTM Operations Specialist - Peterborough (remote)

The  Seni or GTM Operations Specialist will serve as an experienced professional responsible for supporting core planning, operating rhythm, budget, vendor, and governance operations across the GTM Excellence organization , which includes Marketing, Revenue Operations, and Enablement . This role requires strong knowledge of business operations processes, planning coordination, budget management, vendor governance, and cross-functional stakeholder management. The role will work independently on recurring monthly deliverables, assess and resolve issues of diverse scope, and advise stakeholders on process requirements, risks, and practical solutions in alignment with the company policies and GTM Excellence operating rhythms. The role will report into the Head of Portfolio & Operations PMO, or equivalent role to be confirmed.

RESPONSIBILITIES

GTM Excellence Reporting & Operating Rhythm Support (50%)

• Manage key reporting artifacts across the GTM Excellence operating cycle, including WBRs, MBRs, annual planning deliverables, and related governance materials.

• Coordinate and maintain GTM Excellence operating cadences and logistics , including All Hands forums, planning forums, Pipeline Council activities, and other recurring business rhythms.

• Implement and  maintain governance mechanisms that promote alignment, accountability, communication, and execution across the GTM Excellence organization.

• Maintain governance and internal content standards for GTM Excellence operating resources, including ways of working, process documentation, SOPs, templates, and collaboration resources.

• Identify operational risks, process gaps, and opportunities for simplification within planning, governance, and collaboration processes, recommending and implementing approved improvements.

• Partner with stakeholders across GTM Excellence to resolve process questions, drive adherence to  established operating practices, and support effective execution of organizational priorities.

• Drive process improvements that enable smarter ways of working, reduce manual effort in reporting and action tracking, and improve consistency, visibility, and follow-through across GTM Excellence operating rhythms.

Budget Management, Governance & Execution (40%)

• Manage and track spend across GTM priority areas, supporting multi -million-dollar budget portfolio in partnership with Marketing, Finance, Accounting, and Procurement.

• Maintain  accurate budget records, reporting, forecasting inputs, and budget utilization metrics using relevant systems.

• Partner with Marketing department to  m onitor expenses, process invoices, and support timely execution of spend in alignment with the company policies, governance standards, and planning processes.

• Identify budget variances, risks, and unusual spend patterns, assess root causes, and recommend corrective actions to stakeholders.

• Support annual OPEX planning by preparing budget inputs,  consolidating information from budget owners, and ensuring planning assumptions are accurately reflected.

• Serve as the operational owner for  our budgeting system , providing vendor coordination, user support, system administration, process documentation, and guidance to budget owners.

• Identify , document, and implement approved process improvements that simplify budgeting, forecasting, vendor management, and governance activities while improving efficiency, compliance, and user experience.

Vendor Contract Management (10%)

• Centrally manage vendor contract tracking across Revenue Operations, Sales and Marketing functions, ensuring visibility of renewals, purchase orders, expiration dates, and budget implications.

• Coordinate purchase orders, renewals, onboarding, and deprecation decisions in partnership with functional budget owners and Procurement.

• Support compliant onboarding and invoicing of contractors and vendors in line with the company governance processes.

• Advise internal stakeholders on contract lifecycle procedures, spending approvals, and  required process steps.

• Identify potential contract , renewal , or spend risks and escalate with clear recommendations for resolution.

• Track vendor expenditures against forecasts to help prevent overspending and support monthly budget management.

BASIC QUALIFICATIONS

• Bachelor’s degree or equivalent professional experience

• Extensive experience in GTM operations, business operations, planning, budget operations, procurement operations, or a related discipline.

• Demonstrated ability to analyze budget, vendor, or planning issues, identify root causes, and recommend practical solutions.

• Strong understanding of GTM operations, budgeting practices, vendor lifecycle processes, and operational governance.

• Experience working with cross-functional stakeholders such as Finance, Procurement, Accounting, Marketing, Sales, Revenue Operations, Enablement, or business operations teams.

PREFERRED QUALIFICATIONS

• Experience working with budget management tools, procurement systems, reporting tools, or GTM operations platforms; Allocadia experience preferred.

• Strong analytical and quantitative skills, with the ability to use data, reporting, and business context to support decision-making.

• Proven ability to work independently, manage recurring monthly deliverables, and escalate risks or decisions at appropriate points.

• Strong stakeholder management skills, including the ability to advise business partners on processes, explain requirements clearly, and gain alignment across teams.

• Creative problem-solver with a growth mindset who looks for ways to simplify processes and improve operational effectiveness.

• Comfortable working through ambiguity while applying established policies, procedures, and judgment.

• Excellent written and verbal communication skills, with the ability to prepare clear documentation, reporting, and stakeholder updates.

About  the company

The company  is a global leader in commercial payments that powers international business by moving money with ease. We provide tech-led payment solutions to help more than 26,000 customers globally grow with confidence, from small businesses to CFOs and treasurers. As experts in foreign exchange,  risk  and compliance, with an unrivaled regulatory footprint,  the company’s  financial network spans more than 140 currencies and 200 countries and territories.

Our teams care deeply about the value we deliver to our customers, which makes  the company  a rewarding place to work. This is an exciting time for our organization as we expand our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from  different backgrounds , lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive  perks  and benefits including

• Competitive salary.

• Opportunity to earn a bonus (dependent on performance).

• Great career growth and development opportunities in a global organization.

• A flexible approach to working (hybrid / remote).

• Annual leave 25 days and additional time off for volunteering (5 days / year)

• Three "wellness days" per year in addition to holiday .

• A generous benefits package.

There are plenty of amazing opportunities at  the company  for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments.

Apply now!

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