Senior Director - Commercial Content Strategy NA

The company Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of the company are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

As a member of the company’s Strategy team, you will be responsible for the growth and adoption of the company’s Commercial Content products. Commercial Content enables compliant content for the industry and is the leading technology for all of Life Sciences supporting over 500 customers globally. This includes developing go-to-market strategies, helping to drive product innovation, providing oversight to key deals and projects, managing strategic relationships and demonstrating thought leadership with the company’s existing and prospective customers. In this role, you will work collaboratively with a team of Life Sciences industry and technology experts across the company’s product, sales, services, solutions consulting, customer success, and marketing teams to drive growth and deliver customer success. It is imperative to have a self starter mentality, as you will be owning a business and product.

What You'll Do

• Sustain and grow the company’s PromoMats business in the US

• Own P&L customer segment in region including current customers and identifying and growing new customer base

• Provide strategic input, direction, and support to sales teams driving new opportunities for Commercial Content

• Work closely with head of product to drive roadmap features, and including new areas of product growth

• Coordinate and influence cross-functional resources across the customer lifecycle from sales to delivery and beyond

• Provide thought leadership by presenting at industry conferences, leading webinars, and authoring articles and blogs

• Build lasting relationships and help foster an energetic community of customers to develop evangelists within the industry and facilitate peer to peer collaboration

• Work collaboratively with Marketing to develop and support the execution of impactful marketing strategies

Requirements

• 10+ years of experience working either directly in, or as a solution provider / consultant to the life sciences industry

• CEO mentality to drive outcomes internally and externally. Stays focused on results and drives execution among the team. Able to work with autonomy and adapt to change

• Ability to critically think and develop a strategy and execution plan across all areas of business (Product, Marketing, Customer Success, Consulting, etc.)

• Must have strong understanding of Life Sciences industry

• Deep expertise in products related to marketing, marketing operations, and brand strategy and planning

• Understanding of SaaS/Cloud solutions and technology with a proven track record of helping advise customers on adoption of new products

• Proven success in customer facing roles

• Confident in presenting to senior stakeholders

Interviewing with the company

We value your time and believe in a transparent hiring process. Here is the process you can expect.

• Follow the application process and submit your resume.

• If moving to the interview stage, our process is as follows:

• A conversation with the hiring manager

• A personality assessment (unless you have already completed it with the company previously)

• A practical case exercise

• A final conversation with our group's Senior Leader

• Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

• Medical, dental, vision, and basic life insurance

• Flexible PTO and company paid holidays

• Retirement programs

• 1% charitable giving program

Compensation

• Base pay: $ 150,000 - $300,000

• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

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The company’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

The company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [link for members]