Senior Data Engineer - Data Performance and Tooling

ABOUT THE ROLE

Hi, I'm Cheng [link for members] from the Data Performance and Tooling Team at the company. I lead the foundational infrastructure that powers data across the company. We ship pipelines, data availability, analytics and reporting infrastructure - the building blocks other teams depend on to do their work. I've been at the company for six years and one month, it has been exciting watching the company grow from a start up to what it is now, and for most of that time our work was about getting foundational systems right. Now we're at an inflection point where we're thinking bigger about data strategy, governance at scale, and how to enable the whole company through better access and insights. This role is about unblocking delivery on two major projects and helping us think more strategically about what we're building. You'll own end-to-end data infrastructure work, partner closely with teams consuming our output (analytics, product, platform), and shape how the company makes decisions with data as we grow.

WHAT IMPACT WE'RE LOOKING FOR YOU TO MAKE

• Deploy robust, production-grade data infrastructure that scales with the company's growth, balancing innovation with operational stability and clear trade-offs between speed and reliability.

• Contribute to the architecture, implementation, and ongoing maintenance of a secure, centralized data lake.

• Design and build high-performance streaming applications.

• Help design and implement best-in-class security controls for the company's data lake.

• Own the full lifecycle of infrastructure projects from design through production, including documentation, operational runbooks, and knowledge transfer to other engineers and teams.

• Partner cross-functionally to understand what the analytics and product teams need, translate those needs into technical requirements, and iterate based on real-world usage.

• Actively use AI as a tool to accelerate mundane infrastructure work - documentation, research, boilerplate, knowledge synthesis - freeing you to focus on the hard technical thinking.

WHAT EXPERIENCE WE NEED

• 5+ years working with production data infrastructure, including hands-on experience deploying and maintaining systems in a SaaS or data-heavy environment.

• Strong SQL and data warehouse fundamentals including ETL/ELT patterns, schema design, query optimization, and performance troubleshooting.

• Hands-on experience with AWS services and infrastructure-as-code tools, including Amazon MSK, AWS Glue, and Terraform.

• Experience working with modern data lake and data warehouse technologies, particularly Apache Iceberg and Snowflake.

• Experience implementing database replication and change data capture pipelines using technologies such as Kafka, Debezium, Flink, or Spark.

• Track record of owning infrastructure end-to-end - you've designed systems, deployed them to production, operated them, and iterated based on feedback from teams using them.

• Comfort communicating technical decisions to both engineering and non-technical stakeholders, translating complexity into clarity.

• Nice to have: Experience working with Ruby on Rails monolithic applications

If you don't meet every single qualification but are excited about this role, we'd still love to hear from you.

MORE ABOUT the company

The company is a founder-led, high-growth SaaS company with a remote-first team working across Canada, the US, and the UK, united by our mission to help the helpers.

We build the products and tools that thousands of clinics rely on every day to run their businesses, care for their patients, and grow their communities. That level of impact means every person at the company plays an important role in how we show up for our customers. We're all responsible for being deeply connected to their needs, obsessed with improving their experience, and proud of the difference our work makes in their day-to-day lives.

The company is growing fast, and that growth brings exciting challenges that call for adaptability, resilience, learning agility, and humility. We're proud of what we've built and quick to admit what we don't know yet. We listen, learn, and adjust as we go. More than 70,000 businesses run on the company which has 250,000+ practitioners interacting with our product on a daily basis and growth is continuing to accelerate.

We're also embracing the possibilities of AI, using it to work smarter, improve our systems, and create even better experiences for our customers and our team. No matter your role or team, we expect every Janer to be curious, experimenting, and finding new ways to build with AI. We'll make sure you have the tools, support, and space to explore, learn, and share what you discover along the way.

Our goal isn't just delivery - it's delight. We move quickly, communicate openly, and solve real problems together. If you're energized by ambiguity, motivated by impact, and eager to learn with others, you'll thrive at the company.

COMPENSATION & BENEFITS

At the company, we're committed to paying fairly, clearly, and above all, paying for growth. This role has an annual salary range of CAD $121,600 to CAD $190,000. While that is a large range, it is intentional. It reflects the full growth journey someone might take in the role, from developing skills early on to becoming highly proficient and ultimately achieving excellence.

Most new hires join at the accomplished stage, which for this role represents an annual salary of CAD $144,400. A starting salary below this typically indicates a candidate with strong potential who is still developing key skills. Salaries above this usually apply to existing team members who have made a significant impact and bring deep the company-specific knowledge.

We believe in paying for growth. You'll have regular career development conversations with your manager, and your compensation will grow as you gain experience and contribute meaningfully to our mission.

This role also includes equity through our JSOP (the company Stock Option Plan). Our stock has grown 11x over the past six years, with three opportunities to exercise options along the way. The company was valued at $1.8B in May 2025, and with the backing of TCV [link for members] we have ambitious plans ahead.

We also offer a comprehensive benefits package. You can explore our benefits package here: Canadian Benefits [link for members]

The company takes job scams and candidate fraud seriously. The company will only contact you from an [link for members] [link for members] email address. We'll never contact you from a personal email, ask for payment, or request purchases during the hiring process. If something doesn't seem right, please reach out to us at [link for members] before sharing any personal information.