Senior Coordinator, Contract Support

About the company

The company helps teachers bring delight and rigor to students every day. We have become a leader in K–12 literacy, biliteracy, math, and science by building inspiring teaching and learning experiences based on research. The company Classroom platform combines curriculum, assessment, and supplemental learning into one coherent high-quality instructional system. A pioneer in education since 2000, the company has developed deep relationships in states and districts by partnering with educators to drive implementation quality and improved outcomes. Today, the company serves more than 18 million students and teachers across all 50 states and on six continents. For more information, visit the company [link for members]

Job Description Summary

The Senior Coordinator for Contract Support will support the Sales team by facilitating the completion of customer contracts and requests. This individual will work independently and collaboratively to manage the execution of incoming and ongoing customer contract-related documentation and requests. The role will report directly to the Contract Support Manager.

Essential Responsibilities

• Monitor and track Contract Support requests via Smartsheet logs.

• Support the tracking of contracts within Smartsheet and filing within the Google Workspace.

• Support ongoing contract development, maintaining communication with all stakeholders to deliver internal and external deadlines.

• Coordinate requests for certificates of insurance.

• Research current and previous contract documentation.

• Assist in the maintenance of tracking systems for ongoing and past contract-related activity through various portals and management tools, including Smartsheet.

• Support required printing, assembly, and delivery of contracts.

• Maintain shared documentation with relevant company and department information to utilize in the completion of forms and submission sites

• Provide support with annual contract-support projects.

• Use problem-solving skills to diagnose, troubleshoot, and resolve issues in order to ensure the timely completion of contract-support requests.

Required Qualifications

• BA/BS Degree

• 3+ years of experience using technologies such as Microsoft Office, Google Suite, Smartsheet, and Adobe Software to develop spreadsheets, draft templates, and general PDF formatting

• 1+ years of experience coordinating contract review or contract processing

Preferred Qualifications

• A passion for K-12 education

• Experience working for a K-12 education company

• Demonstrated attention to detail

• Excellent writing, grammar, and spelling ability

• Excellent presentation and written/oral communication skills

• Ability to work in a deadline-conscious, data-driven environment

The company is an Equal Opportunity Employer. The company makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status.

The company is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email [link for members]

If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting.

The company is an E-Verify participant.