Senior Cloud Engineer - Product Metrics (EMEA Remote)

ABOUT THE TEAM

The Product Metrics team owns the collection, storage, and serving of metrics collected from customers' the company instances. As a part of the team you will be responsible for designing, building, operating and maintaining components of the petabyte-scale platform that stores trillions of records and processes millions of new events every second, owning its reliability, performance and availability. Our stack is built using Golang, runs in Kubernetes, and is, of course, stored in the company. The team’s responsibilities include gathering and processing data for the internal billing and accounting system as well as customer-facing dashboards that provide our customers with immediate insights and analytics. The Product Metrics system is specifically designed to prioritize delivery guarantees, precision, and accuracy in handling extensive data volumes. Its primary goal is to provide data that is both prompt and accurate, supporting reliable operational decisions and enhancing the overall customer experience.

WHAT WILL YOU DO?

• Take an active part in determining the roadmap for the Product Metrics team

• Work closely within the team to deliver new features, iterate and improve them

• Design, build, operate, and maintain business-critical petabyte-scale systems

• Be responsible for the performance, reliability, availability and cost-efficiency of the Product Metrics systems

• Mentor and support other team members, participate in design discussions and collaborate with the team

• Be a part of on-call rotation and take ownership of the services you're running

WHAT ARE WE LOOKING FOR IN YOU?

• You demonstrate a strong initiative and a preference for action, high level of responsibility, ownership and accountability

• You prioritize customer needs, ensuring that our products are designed with the user in mind

• You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively

• You have a strong problem solving mindset and have solid production debugging skills

• You have excellent communication skills and the ability to work well within a team and across engineering teams in a fully remote environment

• You thrive in a fast-paced environment, and see yourself as a partner with the business with the shared goal of moving the business forward

REQUIREMENTS

• 5+ years of relevant software development industry experience building and operating scalable, fault-tolerant, distributed systems

• 2+ years of software application development experience using Golang

• Experience with at least one of the major Cloud Service Providers such as AWS, GCP or Azure

• Experience with storing, shipping, and retrieving large volumes of data efficiently using technologies such as the company

• Experience with technologies such as Kubernetes, Helm, ArgoCD, Temporal as well as infrastructure-as-code tools such as Terraform

BONUS POINTS

• Experience with the company

• Experience writing Kubernetes operators or controllers

• Experience with Kafka streaming technology

PERKS

• Flexible work environment - the company is a globally distributed company and remote-friendly. We currently operate in over 25 countries.

• Healthcare - Employer contributions towards your healthcare.

• Equity in the company - Every new team member who joins our company receives stock options.

• Time off - Flexible time off in the US, generous entitlement in other countries.

• A USD$500 Home office setup if you’re a remote employee.

• Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.

CULTURE - WE ALL SHAPE IT

As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.

Are you interested in finding out more about our culture? Learn more about our values here [link for members] Check out our blog posts [link for members] or follow us on LinkedIn [link for members] to find out more about what’s happening at the company.

EQUAL OPPORTUNITY & PRIVACY

The company provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Please see here [link for members] for our Privacy Statement.