Senior AI Platform Engineer

The company

At the company, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. The company is the only company applying AI Digital the company technology exclusively toward metabolic health.

We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives.

Working here

Our team at the company is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every the company to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment.

The company has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® .

With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, the company is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world.

Join us as we reinvent the standard of care in metabolic health.

Opportunity

Are you ready to be at the forefront of integrating machine learning with healthcare technology? We are seeking a dynamic and innovative ML Ops Engineer. The ideal candidate is self-driven, versatile in handling multiple projects, and a collaborative team player. You will be instrumental in developing our cutting-edge machine learning platform and enhancing our existing healthcare solutions. We value individuals who are adept at working with complex systems and possess exceptional communication and leadership skills.

Responsibilities

• Architect, design, and build robust and efficient AI/ML systems for a production environment, focusing on backend distributed systems, microservices, and ensuring system accuracy.

• Lead cross-functional initiatives end-to-end (scoping, timelines, dependencies), driving alignment across Data, Infra and ML Engineering.

• Collaborate closely with AI/ML engineers to optimize workflows for model training, real-time inference, monitoring, and troubleshooting

• Be a subject matter expert on ML infrastructure, providing guidance to both internal teams and external stakeholders.

• Ensuring operational excellence and reliability of ML systems. Define and enforce SLAs around system performance, including latency, throughput, and resource utilization.

• Develop tools for effective model management, continuous monitoring, and enhancing the efficiency and effectiveness of the entire ML lifecycle.

• Actively engage in mentorship and knowledge sharing to promote a culture of continuous learning and improvement within the team.

Qualifications

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field with 5+ years of industry experience

• Familiarity with architectural frameworks of large, distributed, and high-scale ML applications. Experience in the implementation of applications using LLM’s and GenAI is a huge plus.

• Solid understanding of MLOps, data structures, and software design principles.

• Proficiency in programming with Python and experience in other languages like Java or Go.

• Strong knowledge in deploying scalable machine learning models, including experience with Docker, Kubernetes, and microservices architecture.

• Experience with database technologies (e.g., SQL, NoSQL) and big data processing frameworks (e.g., Spark) is a plus

Benefits

The compensation for this position is $180,000 - $200,000.

The company has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every the company employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every the company

• A competitive compensation package in line with leading technology companies

• A remote and accomplished global team

• Opportunity for equity participation

• Unlimited vacation with manager approval

• 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents

• 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options

• 401k retirement savings plan

We have been made aware of fraudulent interview requests being sent using the company's name. All communications will come from official the company channels and the company email address. We will never ask you to complete a text interview or request financial details during the interview process.