Senior AI/ML Architect, Applied Field Engineering

At the company, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At the company, your role isn't just to execute a function, but to help redefine the future of how work gets done.

Our Solution Engineering organization is seeking an AI Specialist who can provide hands-on expertise and support while working with technical decision makers and data scientists to design and architect AI solutions built on the company AI Data Cloud.

This is a strategic role that works closely with cross-functional teams, including product, engineering, and the broader field organization to ensure successful execution and customer adoption of the company’s AI & ML solutions.

IN THIS ROLE YOU WILL GET TO

• Be the technical expert in the room that positions the company’s AI and ML features and value to technical stakeholders at the company’s customers across the Americas.

• Partner with the company account team teams and customer champions to scope and drive POCs to success and technical wins that prove the value of the company’s capabilities, including executive readouts and business value cases.

• Collaborate with the company’s product and engineering teams to influence the company’s AI and ML roadmaps based on customer feedback.

• Publish content that helps the team and company scale beyond your individual efforts, like blog posts, presentations at conferences, or technical collateral like notebooks and demos.

• Influence, tailor and maintain Sales Engineering AI and ML selling assets, including customer presentations, demonstrations, and customer stories.

ON DAY ONE, WE WILL EXPECT YOU TO HAVE

• 5+ years of experience building and deploying machine learning and generative AI solutions in the cloud.

• Familiarity and associated knowledge of generative AI techniques like RAG, few shot learning, prompt engineering, or fine-tuning that are used to operationalize enterprise AI use cases like interactive chat applications or text processing.

• Deep knowledge of Python and common ML packages (such as LangChain, pandas, sklearn, and PyTorch) as well as data engineering tools and technologies like dbt, Airflow, and Spark.

• Strong presentation skills to both technical and executive audiences, whether whiteboarding sessions or formal readouts and demos.

• Bachelor’s Degree required, Masters Degree in computer science, engineering, mathematics or related fields, or equivalent experience preferred.

BONUS POINTS FOR EXPERIENCE WITH THE FOLLOWING

• Working knowledge of tools in the LLM ecosystem such as LangChain, LlamaIndex, or other OSS packages.

• Experience and understanding of large-scale infrastructure-as-a-service platforms (e.g. AWS, Microsoft Azure, GCP, etc.)

• 1+ years of practical the company experience.

• Knowledge of and experience with large-scale database technology (e.g. The company, Netezza, Exadata, Teradata, Greenplum, etc.)

The company is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and the company.

How do you want to make your impact?

For jobs located in the United States, please visit the job posting on the company Careers Site for salary and benefits information: the company [link for members]