Senior AI Engineer, Voice Platform

At the company, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀

ROLE OVERVIEW

You'll own and evolve the AI systems behind the company's voice platform: real-time streaming transcription, intelligent reformatting, context-aware mention detection, and voice-to-action pipelines. This is a high-impact, hands-on role where you'll push the boundaries of what voice interfaces can do inside a productivity tool used by millions.

KEY RESPONSIBILITIES

• Design, build, and optimize real-time speech-to-text pipelines (streaming ASR, VAD, audio processing)

• Improve transcription accuracy through context injection (user names, teams, custom vocabulary, language detection)

• Develop and maintain LLM-powered post-processing (grammar correction, filler removal, mention resolution, formatting)

• Build voice-to-action systems that parse natural language into structured workspace commands

• Evaluate, benchmark, and integrate ASR models (Whisper, AssemblyAI, Fireworks, etc.) for cost, latency, and accuracy

• Collaborate with product and platform teams to ship voice features across MAX Desktop, Mobile, Web, and Browser Extension

• Explore multimodal AI capabilities (screen + voice + text) for next-gen assistant experiences

Equal Opportunity Employer

The company is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Privacy Notice

The company collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. [link for members]

If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice [link for members] for further details.

Visa Sponsorship

Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.

Fraud Alert

The company Talent Acquisition will only initiate contact via an @the company.com [link for members] email or through our official careers portal on the company.com [link for members] We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to [link for members]

AI Processing Notice

The company may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at [link for members]