Senior Accounts Receivable & Collections Analyst

About the role

We are seeking an experienced Accounts Receivable & Collections Analyst to join our market-leading, fast-growing, event ticketing technology company. As Accounts Receivable & Collections Analyst you will play a key role in managing the company’s cash flow by monitoring outstanding receivables and driving timely collections. The ideal candidate will possess strong analytical skills, exceptional attention to detail, and a solid understanding of accounts receivable and collections processes with the ability to effectively manage aging reports, resolve discrepancies and communicate professionally with clients to ensure timely payments. This role requires strong analytical abilities with exceptional communication skills.

Responsibilities

• Oversee end-to-end management of outstanding balances across multiple revenue streams, including complex invoice adjustments and reconciliations

• Lead proactive collections efforts across broker and marketplace partner portfolios; negotiate payment arrangements, manage escalation of high-risk delinquent accounts, and drive resolution of complex disputes

• Design, develop, and own AR aging reports, dashboards, and KPIs; identify trends and provide actionable insights to Finance leadership

• Lead cross-functional initiatives to resolve systemic receivables issues, drive automation and reporting accuracy improvements, and serve as a key stakeholder in ERP and system integration projects

• Prepare and present recurring and ad hoc financial reports for Finance leadership

Core Qualifications

• 5+ years of progressive experience in Accounts Receivable, Collections, or a related finance role

• Strong understanding of AR processes, cash application, and collections strategies

• Strong Excel skills, including pivot tables, VLOOKUPs/XLOOKUPs, advanced formulas, and data analysis; proficiency in MS Office suite

• Excellent communication, negotiation and problem-solving skills.

• Ability to work independently, prioritize tasks, and manage multiple projects simultaneously in a remote first environment

• BA/BS in Accounting, Finance, Business Administration or equivalent relevant work experience

Preferred Qualifications

• Have experience working in the sports and entertainment ticketing industry, a marketplace technology company and/or startup environment

• Experience with NetSuite and High Radius is a strong plus

About Us

The company is the leading all-in-one software platform in the live event ticketing world, serving resellers of all sizes. Our technology suite streamlines the entire ticket resale process, from effortlessly listing tickets on multiple exchanges to dynamically adjusting prices based on market shifts, and even ensuring tickets reach event-goers promptly.

We are data-driven and customer-obsessed as we work to solve interesting and complicated challenges in a fast-growing global market. We are equally relentless in maximizing our team’s career goals and aspirations by building a company of people who share the same drive and passion. If you are looking for a culture based on great people, technical excellence, and continued growth — where your contributions and ideas really do make a difference — come join us at the company!

The company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

This is a remote position. We hire remotely across the following states:

AZ, CA, CO, CT, FL, GA, IA, ID, IL, MA, MD, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, RI, TN, TX, UT, VA, WA, and WY

Fair Chance Notice for California Applicants

The company considers qualified applicants with arrest or conviction records. Criminal history disclosure or background checks occur only after a conditional job offer. A criminal history may have a direct, adverse, and negative relationship with the following duties of the role:

—Access to transaction data, privileged information, proprietary information, etc.

—Interactions with customers, employees, vendors, agents, and third parties.

Such a history may potentially result in the withdrawal of a conditional offer of employment. If a conviction directly related to the job raises concerns, candidates will have the opportunity to explain circumstances surrounding the conviction, provide mitigating evidence, or dispute the background report.