School Success Manager (Victoria) - 12 month contract

Join the company: Reinvent how the world learns.

At the company, our mission is to help unlock the world's potential by optimising the way we teach and learn. Our platform combines cutting-edge technology with a creative, human-first approach, turning complex ideas into simple, engaging experiences for students, educators, and parents everywhere.

We’re driven by curiosity, humility and a relentless focus on quality and innovation. At the company, your ideas matter, your creativity counts and your work directly impacts how hundreds of thousands of learners engage with education around the globe.

Come build something remarkable with us.

The opportunity

As a School Success Manager, you will own the full relationship with a portfolio of existing the company schools, from rollout and adoption through to renewal and expansion. You’ll be the school’s trusted advisor on best practice and the commercial lead on growing the partnership.

A key part of your role will be helping School Executives structure and manage school-wide the company deployments, coaching senior teachers on the company’s methodology and innovative pedagogy and building change management strategies that drive adoption, self-sufficiency and phenomenal student results. Strong adoption creates the foundation for growth, and you’ll turn that value into new departments, new contacts and expanded partnerships.

You’ll also represent the company externally through thought leadership, including content marketing, conference presentations and media.

What you'll do

• Conduct workshops, webinars, training sessions and onsite meetings, building productive relationships with key stakeholders

• Coach customers to become product experts so their schools become increasingly self-sufficient

• Use data and insights to proactively manage activation and address at-risk schools

• Develop and execute account plans that expand customer relationships and drive revenue growth

• Multithread within your schools, running outbound activity to engage new contacts and departments

• Manage a pipeline of renewal and expansion deals, leading demos and pricing negotiations to exceed your targets

• Partner with Sales, Product and Marketing to improve the customer experience and translate customer challenges into new solutions

• Represent the company externally through case studies, conference presentations and thought leadership

What you'll bring

• Experience within the education sector, particularly working with secondary schools or educational staff, will be highly regarded

• Ability to balance a trusted advisor relationship with a commercial growth agenda

• Experience making outbound calls and conducting high-level business discussions

• Experience delivering training, workshops or presentations to a range of audiences, including senior executives

• Excellent communication and relational skills, with the ability to build trust and credibility with stakeholders

• Experience in fast-paced, collaborative environments, with the ability to prioritise and adapt

• A commitment to continuous improvement, a questioning mindset and openness to constructive feedback

• Familiarity with CRM systems, preferably HubSpot

• Startup or EdTech experience is advantageous, but not required

• A valid Working With Children Check (WWCC) in Victoria.

Working at the company

• Tailored flexibility: Enjoy work-life balance with hours that adapt to your needs, whether for university, family or personal time

• Generous leave: Experience additional paid leave options as a permanent team member

• Location independence: Work from Sydney, interstate or wherever you find inspiration

• Growth and development: Use ongoing opportunities to improve your skills and expand your knowledge

• Holistic wellbeing: Benefit from a comprehensive employee assistance program subscription and additional wellbeing leave, supporting your best self

• Parental support: Enjoy 14 weeks of paid leave for new parents, with additional leave specifically for birthing parents

• Work with the best: We know you want to work alongside the best, so we work hard to hire only the best

• Regular social in-person and remote events: Including team sports competitions, trivia nights and themed annual events

• the company access: Enjoy free the company services for you and your family

How to apply

Tell us how your experience, skills and qualifications align with the role and the impact you could make at the company. You can also include examples of your work or achievements—such as a portfolio, writing samples, case studies or other projects—that help us understand what you can do.

We know strong candidates don’t always meet every requirement in exactly the same way. If you’re excited about the role and believe you have the capabilities to succeed, we encourage you to apply. Where a particular qualification or certification is essential, we’ll make that clear in the job ad.

Please note: You’ll need Australian working rights for this role.