Salesforce Commerce Cloud Technical Architect (B2C)

The company is a different kind of Salesforce Partner - one that prioritizes human-centered experience design alongside strong technical execution. We don’t just implement features; we shape solutions that drive meaningful business outcomes.

The company is hiring a Salesforce B2C Commerce Technical Architect to lead commerce projects from solution design through launch.

We're looking for someone with deep Salesforce B2C Commerce experience who can serve as the technical authority on client engagements, guide technical decisions, and work directly with clients to deliver successful outcomes.

Ideal candidates will bring a mix of

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Deep Salesforce B2C Commerce expertise

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Strong technical judgment and the ability to lead architecture and solution design

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Consulting and client-facing experience to guide clients and recommend thoughtful technical solutions

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A problem-solving mindset, adaptability, and a passion for design

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Openness to modern, AI-assisted ways of working

Responsibilities

• Lead the technical design, strategy, and hands-on implementation of B2C Commerce projects, including headless storefronts on Storefront Next, serving as the authoritative technical resource on the project

• Review solution designs and code to ensure quality, maintainability, and alignment with best practices

• Serve as a trusted advisor, mentor, and leader in the the company Commerce team

• Establish a deep understanding of the defined business requirements that result in the creation of an end-to-end solution architecture that addresses articulated and unarticulated needs of a client and their end-users

• Communicate and document technical solutions and design tradeoffs to business stakeholders

• Apply AI-assisted development tools where they add value, while maintaining high standards for code quality and architecture

• Collaborate with project managers, sales teams, subject matter experts, and/or clients, in a pre-sales capacity, to scope work and produce estimates

• Interact directly with clients to review requirements, frame tradeoffs, and drive timely decisions in support of successful project delivery

• Drive project momentum every day: identify blockers early, keep work moving, and hold clients and the delivery team to an aggressive timeline

• Own quality for each engagement, including test strategy, code review standards, CI/CD, and release readiness

• Design the dev ops process for the engagement; this includes code repository strategy, environment strategy, and an understanding of external system lower environments capabilities

Qualifications

• Lead the technical design, strategy, and hands-on implementation of B2C Commerce projects, including headless storefronts on Storefront Next, serving as the authoritative technical resource on the project

• Review solution designs and code to ensure quality, maintainability, and alignment with best practices

• Serve as a trusted advisor, mentor, and leader in the the company Commerce team

• Establish a deep understanding of the defined business requirements that result in the creation of an end-to-end solution architecture that addresses articulated and unarticulated needs of a client and their end-users

• Communicate and document technical solutions and design tradeoffs to business stakeholders

• Apply AI-assisted development tools where they add value, while maintaining high standards for code quality and architecture

• Collaborate with project managers, sales teams, subject matter experts, and/or clients, in a pre-sales capacity, to scope work and produce estimates

• Interact directly with clients to review requirements, frame tradeoffs, and drive timely decisions in support of successful project delivery

• Drive project momentum every day: identify blockers early, keep work moving, and hold clients and the delivery team to an aggressive timeline

• Own quality for each engagement, including test strategy, code review standards, CI/CD, and release readiness

• Design the dev ops process for the engagement; this includes code repository strategy, environment strategy, and an understanding of external system lower environments capabilities

• Ability to thrive in an environment of continual feedback; ability to address stressful situations with poise, understanding, and tact

• Ability to effectively work remotely and in a professional manner from home in a United States-based location

• Availability and flexibility to work with global clients across multiple time zones and for occasional travel to client sites and the company headquarters in Indianapolis, Indiana

• Must be authorized to work in the USA for any employer without the need for sponsorship now or anytime in the future

Preferred Technical and Professional Expertise

• Salesforce B2C Commerce Developer and B2C Commerce Architect certification

• Prior SFRA or SiteGenesis migrations to PWA Kit / Composable Storefront or Storefront Next

• Experience with Salesforce Order Management and its integration with B2C Commerce

• Experience with PCI-relevant payment architecture and secure handling of customer data

• Experience with other enterprise commerce platforms beyond Salesforce B2C Commerce

• Experience across the Salesforce ecosystem beyond B2C Commerce, including core CRM, Sales, Service, Marketing, and/or B2B Commerce

This organization participates in E-Verify.

No third-party recruiters, please. The company does not accept unsolicited resumes. All unsolicited resumes will be considered the property of the company, and the company will not be obligated to pay a referral or placement fee.

About the company

We help businesses design for people. Simply put, we believe every person deserves experiences that work better. In an increasingly changing world, we intentionally design systems to help our clients evolve with their customers’ needs. We recognize that business evolution and change are complex. We believe that honesty is the only policy, that none of us are as smart as all of us, and that being great is a choice.

The company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the company complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.